Zoho Cliq · Example Payload
Threads

MessagingTeam CollaborationChatBotsWebhooksSlash CommandsCommunication
Threads is an example object payload from Zoho Cliq, with 4 top-level fields. It illustrates the shape of data this provider's APIs accept or return.
Top-level fields

getThreadDetailsV3Get main message of a threadGet thread followersGet non-followers of a thread
Example Payload

{
  "getThreadDetailsV3": {
    "path": "/threads/{THREAD_CHAT_ID}",
    "method": "get",
    "examples": {
      "response_200": {
        "get_thread": {
          "summary": "Thread details",
          "value": {
            "url": "/api/v3/threads/CT_1207124526552602256_60002085329-T-1291567019566818579",
            "type": "chat_thread",
            "data": {
              "chat_id": "CT_1207124526552602256_60002085329-T-1291567019566818579",
              "parent_chat_id": "CT_1207124526552602256_60002085329",
              "thread_message_id": "1727333520582%2047588994306224",
              "title": "Email campaign strategy discussion",
              "follower_count": 26,
              "is_follower": true,
              "parent_participant": true,
              "thread_state": "open"
            }
          }
        }
      },
      "response_400": {
        "thread_chatid_invalid": {
          "summary": "Invalid thread chat ID format",
          "value": {
            "code": "thread_chatid_invalid",
            "message": "The thread chat ID given is not according to the format."
          }
        }
      },
      "response_403": {
        "external_communication_not_supported": {
          "summary": "External communication not allowed",
          "value": {
            "code": "external_communication_not_supported",
            "message": "Sorry, external communication is not supported as per the organization policy."
          }
        }
      },
      "response_500": {
        "operation_failed": {
          "summary": "Server-side error",
          "value": {
            "code": "operation_failed",
            "message": "Sorry, we couldn't process your request due to a technical error. Please try again later."
          }
        }
      }
    }
  },
  "Get main message of a thread": {
    "path": "/threads/{THREAD_CHAT_ID}/messages/main",
    "method": "get",
    "examples": {
      "response_200": {
        "main_thread_message": {
          "summary": "Main message for a customer escalation thread",
          "value": {
            "parent_resource_id": "engineering-updates",
            "sender": {
              "name": "Ryan West",
              "id": "855727961"
            },
            "mentions": [
              {
                "name": "@Scott Fisher",
                "id": "855727962",
                "type": "user"
              },
              {
                "name": "@Tim Harrison",
                "id": "855727963",
                "type": "user"
              }
            ],
            "thread_information": {
              "thread_message_id": "1760000012345%201234567890",
              "title": "Customer onboarding latency issue",
              "follower_count": 3,
              "message_count": 18,
              "chat_id": "CT_2242125513190139257_855711548-T-2263887074117538898"
            },
            "id": "1760000012345_1234567890",
            "time": "2026-05-28T10:36:48+00:00",
            "thread_state_information": {
              "thread_state": "open"
            },
            "type": "text",
            "content": {
              "text": "The customer onboarding workflow is intermittently delayed. Please share logs and mitigation updates in this thread."
            },
            "is_pinned": false
          }
        }
      }
    }
  },
  "Get thread followers": {
    "path": "/threads/{THREAD_CHAT_ID}/followers",
    "method": "get",
    "examples": {
      "response_200": {
        "followers_list": {
          "summary": "Thread followers in Zylker",
          "value": {
            "data": [
              {
                "user_id": "855727961",
                "email_id": "ryan.west@zylker.com",
                "name": "Ryan West"
              },
              {
                "user_id": "855727962",
                "email_id": "scott.fisher@zylker.com",
                "name": "Scott Fisher"
              }
            ]
          }
        }
      }
    }
  },
  "Get non-followers of a thread": {
    "path": "/threads/{THREAD_CHAT_ID}/nonfollowers",
    "method": "get",
    "examples": {
      "response_200": {
        "nonfollowers_list": {
          "summary": "Channel members not following the thread",
          "value": {
            "data": [
              {
                "user_id": "855727963",
                "email_id": "tim.harrison@zylker.com",
                "name": "Tim Harrison"
              }
            ]
          }
        }
      }
    }
  }
}