Zoho Cliq · Example Payload

Messages

MessagingTeam CollaborationChatBotsWebhooksSlash CommandsCommunication

Messages is an example object payload from Zoho Cliq, with 3 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

deleteMultipleMessagesV3Forward MessagessearchMessagesV3

Example Payload

Raw ↑
{
  "deleteMultipleMessagesV3": {
    "path": "/chats/{CHAT_ID}/messagess",
    "method": "delete",
    "examples": {
      "response_200": {
        "all_success": {
          "summary": "All messages deleted successfully",
          "value": {
            "type": "message.delete_result",
            "data": [
              {
                "id": "1773813859592_51531973059",
                "status": "success"
              },
              {
                "id": "1773813860210_51531973060",
                "status": "success"
              },
              {
                "id": "1773813861300_51531973061",
                "status": "success"
              }
            ]
          }
        },
        "partial_failure": {
          "summary": "Partial success - one message failed",
          "value": {
            "type": "message.delete_result",
            "data": [
              {
                "id": "1773813859592_51531973059",
                "status": "success"
              },
              {
                "id": "1773813860210_51531973060",
                "status": "success"
              },
              {
                "id": "1773813861300_51531973061",
                "status": "failed",
                "error": {
                  "code": "access_denied",
                  "message": "You do not have permission to delete this message."
                }
              }
            ]
          }
        }
      },
      "response_400": {
        "limit_exceeded": {
          "summary": "Too many message IDs",
          "value": {
            "code": "message_delete_limit_exceeded",
            "message": "You can only delete up to 25 messages at once."
          }
        },
        "invalid_params": {
          "summary": "Invalid or empty message_ids",
          "value": {
            "code": "invalid_parameters",
            "message": "The message_ids parameter is invalid or empty."
          }
        },
        "invalid_reason": {
          "summary": "Invalid delete reason",
          "value": {
            "code": "invalid_delete_reason",
            "message": "The provided reason for deletion is not valid."
          }
        }
      },
      "response_403": {
        "access_denied": {
          "summary": "Permission denied",
          "value": {
            "code": "access_denied",
            "message": "You do not have permission to delete one or more of the selected messages."
          }
        },
        "delete_timeout": {
          "summary": "Delete time limit expired",
          "value": {
            "code": "message_delete_timeout",
            "message": "The time limit to delete one or more of these messages has expired."
          }
        }
      },
      "response_404": {
        "message_not_found": {
          "summary": "Message not found",
          "value": {
            "code": "message_not_found",
            "message": "Requested message could not be found."
          }
        },
        "chat_not_found": {
          "summary": "Chat not found",
          "value": {
            "code": "chat_not_found",
            "message": "The requested chat does not exist or you are not a participant."
          }
        }
      }
    }
  },
  "Forward Messages": {
    "path": "/messages",
    "method": "post",
    "examples": {
      "request": {
        "forward_bug_report": {
          "summary": "Forward bug-report messages to QA team and product manager",
          "value": {
            "source": {
              "chat_id": "2890538000000012345",
              "message_ids": [
                "1773813859592_51531973059",
                "1773813860210_51531973060"
              ]
            },
            "recipients": {
              "chat_ids": "2890538000000067890",
              "user_ids": "70027934",
              "forward_as_group": true,
              "show_original_sender": true,
              "title": "Login Bug - Critical Issue (Forwarded from Engineering)"
            }
          }
        }
      },
      "response_200": {
        "partial_success": {
          "summary": "Forwarded to QA chat successfully; direct message to PM failed",
          "value": {
            "data": {
              "source_chat_id": "2890538000000012345",
              "forwarded": {
                "chat_ids": [
                  "2890538000000067890"
                ],
                "user_ids": []
              },
              "failures": [
                {
                  "id": "70027934",
                  "status": "failed",
                  "error": {
                    "code": "chat_access_denied",
                    "message": "You must be a participant in this chat to perform this action."
                  }
                }
              ]
            }
          }
        }
      }
    }
  },
  "searchMessagesV3": {
    "path": "/messages/search",
    "method": "get",
    "examples": {
      "response_200": {
        "multiple_messages": {
          "summary": "Multiple messages found",
          "value": {
            "messages": [
              {
                "message_id": "1710934200000",
                "time": "2025-03-20T14:30:00.000Z",
                "sender": "711622XXXX",
                "chat_id": "6795XXXXXXXXXXXXXX",
                "chat_title": "General",
                "type": "text",
                "content": {
                  "text": "Please review the updated proposal."
                }
              },
              {
                "message_id": "1710920100000",
                "time": "2025-03-20T10:35:00.000Z",
                "sender": "711633XXXX",
                "chat_id": "6795YYYYYYYYYYYY",
                "chat_title": "Project Alpha",
                "type": "file",
                "content": {
                  "file_name": "proposal_v2.pdf",
                  "file_type": "application/pdf",
                  "file_size": 204800
                },
                "channel_type": "organisation"
              }
            ],
            "next_token": 1710920099000,
            "matched_search_value": "proposal"
          }
        }
      },
      "response_400": {
        "invalid_inputs": {
          "summary": "Invalid input parameters",
          "value": {
            "error": {
              "code": "invalid.inputs.submitted",
              "message": "An invalid parameter value was passed. For is_pinned, this also means fewer or more than one chat ID was provided."
            }
          }
        },
        "invalid_time": {
          "summary": "Invalid timestamp",
          "value": {
            "error": {
              "code": "invalid.time.submitted",
              "message": "Invalid timestamp format or from_time must be earlier than to_time."
            }
          }
        }
      },
      "response_401": {
        "unauthorized": {
          "summary": "Invalid auth token",
          "value": {
            "error": {
              "code": "unauthorized",
              "message": "Request was rejected because of invalid AuthToken."
            }
          }
        }
      },
      "response_403": {
        "invalid_access": {
          "summary": "Access denied",
          "value": {
            "error": {
              "code": "invalid_access",
              "message": "You are not a member of the organisation or do not have permission to access this resource."
            }
          }
        }
      },
      "response_429": {
        "rate_limit": {
          "summary": "Rate limit exceeded",
          "value": {
            "error": {
              "code": "rate_limit_exceeded",
              "message": "Too many requests within a certain time frame. Please try again later."
            }
          }
        }
      },
      "response_500": {
        "server_error": {
          "summary": "Server error during message search",
          "value": {
            "error": {
              "code": "error_message_search",
              "message": "An unexpected error occurred while executing the search."
            }
          }
        }
      }
    }
  }
}