ServiceTitan · Example Payload

Servicetitan Customer Create Example

Field Service ManagementTradesHVACPlumbingElectricalConstructionCRMDispatchAccountingPricebookMarketingMembershipsWebhook

Servicetitan Customer Create Example is an example object payload from ServiceTitan, with 2 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

requestresponse

Example Payload

{
  "request": {
    "method": "POST",
    "path": "/crm/v2/{tenant}/customers",
    "headers": {
      "Authorization": "Bearer {access_token}",
      "ST-App-Key": "ak1.example_app_key",
      "Content-Type": "application/json"
    },
    "body": {
      "name": "Acme Plumbing Co",
      "type": "Commercial",
      "doNotMail": false,
      "doNotService": false,
      "locations": [
        {
          "name": "Acme HQ",
          "address": {
            "street": "1234 Main Street",
            "unit": "Suite 200",
            "city": "Austin",
            "state": "TX",
            "zip": "78701",
            "country": "USA"
          }
        }
      ],
      "contacts": [
        { "type": "Phone", "value": "+15125550100", "memo": "Main" },
        { "type": "Email", "value": "ops@acmeplumbing.example", "memo": "Dispatch" }
      ]
    }
  },
  "response": {
    "status": 200,
    "body": {
      "id": 5500123,
      "active": true,
      "name": "Acme Plumbing Co",
      "type": "Commercial",
      "address": {
        "street": "1234 Main Street",
        "unit": "Suite 200",
        "city": "Austin",
        "state": "TX",
        "zip": "78701",
        "country": "USA",
        "latitude": 30.2672,
        "longitude": -97.7431
      },
      "balance": 0,
      "doNotMail": false,
      "doNotService": false,
      "hasActiveMembership": false,
      "memberships": [],
      "createdOn": "2026-05-25T17:14:02Z",
      "modifiedOn": "2026-05-25T17:14:02Z"
    }
  }
}

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