Gladly · Example Payload

Gladly Webhook Create Example

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Gladly Webhook Create Example is an example object payload from Gladly, with 2 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

requestresponse

Example Payload

{
  "request": {
    "method": "POST",
    "url": "https://acme.gladly.com/api/v1/webhook-hooks",
    "headers": {
      "Authorization": "Basic <base64(agent@acme.com:API_TOKEN)>",
      "Content-Type": "application/json"
    },
    "body": {
      "url": "https://hooks.acme.com/gladly",
      "events": ["CONVERSATION_CREATED", "CONVERSATION_CLOSED", "TASK_CLOSED"],
      "active": true
    }
  },
  "response": {
    "status": 201,
    "body": {
      "id": "whk_42",
      "url": "https://hooks.acme.com/gladly",
      "events": ["CONVERSATION_CREATED", "CONVERSATION_CLOSED", "TASK_CLOSED"],
      "secret": "whsec_abcd1234",
      "active": true,
      "createdAt": "2026-05-24T17:05:00Z"
    }
  }
}

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