Evals Eval Case Example

{
  "id": "case_0042",
  "input": "What is the refund window for a damaged item?",
  "expected": "30 days from delivery for damaged items.",
  "context": [
    "Refund policy section 4.2: Damaged items may be returned within 30 days of delivery for a full refund.",
    "Refund policy section 4.3: Non-damaged returns are accepted within 14 days of delivery."
  ],
  "metadata": {
    "domain": "customer-support",
    "difficulty": "easy",
    "persona": "first-time-buyer",
    "source": "https://example.com/help/refund-policy"
  },
  "tags": ["policy", "refunds"]
}