Employ Inc Status Incidents

{"page":{"id":"5t2j43rsvdfx","name":"Employ","url":"https://status.employinc.com","time_zone":"Etc/UTC","updated_at":"2026-09-13T11:54:47.703Z"},"incidents":[{"id":"5y3439k7jg6x","name":"Service Disruption Due to Cloudflare Outage","status":"resolved","created_at":"2026-06-22T14:44:49.736Z","updated_at":"2026-06-22T15:22:53.708Z","monitoring_at":null,"resolved_at":"2026-06-22T15:22:53.690Z","impact":"minor","shortlink":"https://stspg.io/mlnfx7b4gtg2","started_at":"2026-06-22T14:44:49.729Z","page_id":"5t2j43rsvdfx","incident_updates":[{"id":"mlg05nw0f0bx","status":"resolved","body":"Resolved:\nFollowing investigation and continued monitoring, we have confirmed that our platform has not been impacted by the broader Cloudflare service disruption. Platform services have remained available and are operating normally.\n\nCustomer Impact: \nNo impact identified. Platform services remain fully operational.\nReference: Cloudflare Status Page — https://www.cloudflarestatus.com/","incident_id":"5y3439k7jg6x","created_at":"2026-06-22T15:22:53.690Z","updated_at":"2026-06-22T15:22:53.690Z","display_at":"2026-06-22T15:22:53.690Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"degraded_performance","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"f6czjlczcmr7","status":"investigating","body":"We are currently investigating an issue impacting access to our platforms. A broader Cloudflare service disruption is affecting connectivity, resulting in:\n\nRequest timeouts\nIncreased latency and slow page loads\nCloudflare-generated error pages (including 5xx errors)\nIntermittent access to platform services\n\nOur teams are actively monitoring the situation and assessing the impact on our services. While the issue appears to originate from Cloudflare's infrastructure, we continue to monitor service health and will provide updates as additional information becomes available.\nCustomers can monitor Cloudflare's incident status directly at: https://www.cloudflarestatus.com/\nStart Time: ~9:35 EDT\nWe apologize for the inconvenience and appreciate your patience while service providers work to restore normal operations.\n\nCustomer Impact: Users may experience intermittent access issues, delayed responses, request failures, or Cloudflare error pages when accessing platform services.\nReference: Cloudflare Status Page — https://www.cloudflarestatus.com/","incident_id":"5y3439k7jg6x","created_at":"2026-06-22T14:44:49.801Z","updated_at":"2026-06-22T14:44:49.801Z","display_at":"2026-06-22T14:44:49.801Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"3sk7k3k1wlt3","name":"AI Interview Companion","status":"operational","created_at":"2025-07-25T14:34:37.173Z","updated_at":"2026-06-22T15:22:53.655Z","position":3,"description":"The AI Interview Companion status page provides real-time updates on the availability and performance of this AI-powered interview intelligence platform. AI Interview Companion streamlines the hiring process with features like AI transcription, smart summaries, structured interview guides, and candidate skill comparisons. It also supports team-wide feedback sharing, interviewer coaching, and multi-stage question recommendations to enhance interview quality and consistency. Check this page for the latest system status and ensure your team can continue making informed, efficient hiring decisions.","showcase":true,"start_date":"2025-07-25","group_id":null,"page_id":"5t2j43rsvdfx","group":false,"only_show_if_degraded":false}],"reminder_intervals":null},{"id":"gt226dmmqr3w","name":"AI Interview Companion Recordings Unavailable Due to Third‑Party Outage","status":"resolved","created_at":"2026-03-24T10:00:00.000Z","updated_at":"2026-04-02T13:57:41.729Z","monitoring_at":null,"resolved_at":"2026-03-24T10:00:00.000Z","impact":"major","shortlink":"https://stspg.io/mjrh0mtt6q5v","started_at":"2026-03-24T10:00:00.000Z","page_id":"5t2j43rsvdfx","incident_updates":[{"id":"5nzfmm870t5l","status":"resolved","body":"Summary:\nWe experienced an incident where interview recordings were unavailable due to an outage with a third‑party service used to join and record interviews.\n\nImpact:\nSome scheduled interviews were not recorded. As a result, recording playback and downloads for those interviews are unavailable.\n\nAffected Service:\nInterview Recording (AI Interview Companion Interviews)\n\nTimeline:\nStart: 3/24 at approximately 10 am EDT\nEnd: Approximately 2 hours and 42 minutes later","incident_id":"gt226dmmqr3w","created_at":"2026-04-02T13:51:14.868Z","updated_at":"2026-04-02T13:57:41.647Z","display_at":"2026-03-24T10:00:00.000Z","affected_components":null,"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[],"reminder_intervals":null},{"id":"cq1dfpf8k57n","name":"Degraded Performance - AI Interview Companion Interview API","status":"resolved","created_at":"2026-03-11T12:30:00.000Z","updated_at":"2026-04-02T13:50:10.838Z","monitoring_at":null,"resolved_at":"2026-03-11T12:30:00.000Z","impact":"minor","shortlink":"https://stspg.io/qh8rpkqg6hm4","started_at":"2026-04-02T13:50:03.917Z","page_id":"5t2j43rsvdfx","incident_updates":[{"id":"p21pqq3x7gqf","status":"resolved","body":"Summary:\nWe experienced elevated error rates on the AIIC API due to resource exhaustion on a dependent cache service. This resulted in intermittent request failures for interview scheduling and retrieval.\n\nImpact:\nSome customers received error responses or experienced latency when interacting with the AIIC API, leading to failed or degraded interview scheduling and retrieval.\n\nAffected Service:\nAI Interview Companion Interview API\n\nTimeline:\nStart: 8:27 am EDT\nEnd: 9:30 am EDT","incident_id":"cq1dfpf8k57n","created_at":"2026-04-02T13:50:03.963Z","updated_at":"2026-04-02T13:50:03.963Z","display_at":"2026-03-11T12:30:00.000Z","affected_components":null,"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[],"reminder_intervals":null},{"id":"wk4b91kywtxd","name":"Delayed Email Delivery","status":"resolved","created_at":"2026-01-06T21:53:29.957Z","updated_at":"2026-01-07T13:33:46.207Z","monitoring_at":null,"resolved_at":"2026-01-07T13:33:46.188Z","impact":"none","shortlink":"https://stspg.io/30vy10xssbz8","started_at":"2026-01-06T21:53:29.952Z","page_id":"5t2j43rsvdfx","incident_updates":[{"id":"tvd0mm5s001f","status":"resolved","body":"The issue has now been fully resolved, and normal email delivery has resumed.\nAny emails impacted during the disruption will be automatically reprocessed and delivered within the next 24 hours. No action is required from customers at this time.\nIf you continue to experience any issues, please contact Employ Support.","incident_id":"wk4b91kywtxd","created_at":"2026-01-07T13:33:46.188Z","updated_at":"2026-01-07T13:33:46.188Z","display_at":"2026-01-07T13:33:46.188Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"operational","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"y0g93359n33c","status":"identified","body":"Pillar is currently experiencing an issue with delivery of emails including candidate consent emails due to a third-party email service disruption. Interviews may proceed, but consent emails may be delayed. We are actively working with the provider to restore service","incident_id":"wk4b91kywtxd","created_at":"2026-01-06T21:53:30.003Z","updated_at":"2026-01-06T21:53:30.003Z","display_at":"2026-01-06T21:53:30.003Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"operational","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"3sk7k3k1wlt3","name":"AI Interview Companion","status":"operational","created_at":"2025-07-25T14:34:37.173Z","updated_at":"2026-06-22T15:22:53.655Z","position":3,"description":"The AI Interview Companion status page provides real-time updates on the availability and performance of this AI-powered interview intelligence platform. AI Interview Companion streamlines the hiring process with features like AI transcription, smart summaries, structured interview guides, and candidate skill comparisons. It also supports team-wide feedback sharing, interviewer coaching, and multi-stage question recommendations to enhance interview quality and consistency. Check this page for the latest system status and ensure your team can continue making informed, efficient hiring decisions.","showcase":true,"start_date":"2025-07-25","group_id":null,"page_id":"5t2j43rsvdfx","group":false,"only_show_if_degraded":false}],"reminder_intervals":null},{"id":"krtn4ccbbr65","name":"Delay in Post-interview Workflow Processing","status":"resolved","created_at":"2025-10-16T14:31:18.883Z","updated_at":"2025-10-16T17:09:53.329Z","monitoring_at":"2025-10-16T16:28:50.468Z","resolved_at":"2025-10-16T17:09:53.313Z","impact":"minor","shortlink":"https://stspg.io/8679lc3mqf6b","started_at":"2025-10-16T14:31:18.877Z","page_id":"5t2j43rsvdfx","incident_updates":[{"id":"js4l3pgjv4g7","status":"resolved","body":"This incident has been resolved.","incident_id":"krtn4ccbbr65","created_at":"2025-10-16T17:09:53.313Z","updated_at":"2025-10-16T17:09:53.313Z","display_at":"2025-10-16T17:09:53.313Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"operational","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"h5nhc6dmgx2p","status":"monitoring","body":"A fix has been implemented. All post interview processing should be functional again \u0026 we will begin be re-processing all previously failed interview workflows.","incident_id":"krtn4ccbbr65","created_at":"2025-10-16T16:28:50.468Z","updated_at":"2025-10-16T16:28:50.468Z","display_at":"2025-10-16T16:28:50.468Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"degraded_performance","new_status":"operational"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"247r2rn9tj9b","status":"identified","body":"When visiting the Completed Interview Page within Pillar, customers may be seeing an error or blank data for interview videos, transcripts, etc. We have identified the issue and are currently working on a resolution.","incident_id":"krtn4ccbbr65","created_at":"2025-10-16T14:31:18.976Z","updated_at":"2025-10-16T14:31:18.976Z","display_at":"2025-10-16T14:31:18.976Z","affected_components":[{"code":"3sk7k3k1wlt3","name":"AI Interview Companion","old_status":"operational","new_status":"degraded_performance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"3sk7k3k1wlt3","name":"AI Interview Companion","status":"operational","created_at":"2025-07-25T14:34:37.173Z","updated_at":"2026-06-22T15:22:53.655Z","position":3,"description":"The AI Interview Companion status page provides real-time updates on the availability and performance of this AI-powered interview intelligence platform. AI Interview Companion streamlines the hiring process with features like AI transcription, smart summaries, structured interview guides, and candidate skill comparisons. It also supports team-wide feedback sharing, interviewer coaching, and multi-stage question recommendations to enhance interview quality and consistency. Check this page for the latest system status and ensure your team can continue making informed, efficient hiring decisions.","showcase":true,"start_date":"2025-07-25","group_id":null,"page_id":"5t2j43rsvdfx","group":false,"only_show_if_degraded":false}],"reminder_intervals":null}]}