CDK Global · Example Payload

Fortellis Create Appointment Example

AutomotiveDealer ManagementDMSAuto RetailF&IFixed OperationsPartsCRMDigital RetailMarketplaceDeveloper PlatformEventsWebhooksAsyncAPI

Fortellis Create Appointment Example is an example object payload from CDK Global, with 2 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

requestresponse

Example Payload

{
  "request": {
    "method": "POST",
    "url": "https://api.fortellis.io/sales/notification/v3/",
    "headers": {
      "Authorization": "Bearer eyJhbGciOiJSUzI1NiIs...",
      "Subscription-Id": "8a7d0e4b-3d2f-4c61-9aef-1a2b3c4d5e6f",
      "Data-Owner-Id": "ddc0c4ad-1c8e-43f0-bcd2-9b3e1f4a5d22",
      "Content-Type": "application/json"
    },
    "body": {
      "vehicle": {
        "vin": "1HGCM82633A004352",
        "make": "Honda",
        "model": "Accord",
        "modelYear": 2019,
        "mileage": 64218
      },
      "customer": {
        "customerId": "cust-7c91",
        "name": "Sam Rivera",
        "email": "sam.rivera@example.com",
        "phone": "+15125550199"
      },
      "scheduledStart": "2026-06-04T09:30:00-05:00",
      "scheduledEnd":   "2026-06-04T10:30:00-05:00",
      "serviceType": "scheduled-maintenance",
      "notes": "Customer reports light vibration at 65mph."
    }
  },
  "response": {
    "status": 201,
    "headers": {
      "Content-Type": "application/json",
      "X-Request-Id": "5f6a2d10-7e8c-4d4f-9018-3b1c2e7d4a89"
    },
    "body": {
      "appointmentId": "appt-2026-06-04-0930-7c91",
      "dataOwnerId": "ddc0c4ad-1c8e-43f0-bcd2-9b3e1f4a5d22",
      "status": "scheduled",
      "vehicle": { "vin": "1HGCM82633A004352" },
      "customer": { "customerId": "cust-7c91" },
      "scheduledStart": "2026-06-04T09:30:00-05:00",
      "scheduledEnd":   "2026-06-04T10:30:00-05:00",
      "advisor": { "advisorId": "adv-44", "name": "Lina Park" }
    }
  }
}