AsyncAPI channel · Papercups
· Papercups Realtime Chat (WebSocket / Phoenix Channels)
room:{account_id}
Account room channel used to broadcast agent availability via Phoenix Presence.
Channel address
room:{account_id}
Parameters
account_id— The account UUID.
Operations
subscribe
receivePresence
Receive Phoenix Presence state and diffs for agent availability.
Messages
presence_state
Full Phoenix Presence state for agent availability.
Content-Type:
application/jsonpresence_diff
Incremental Phoenix Presence join/leave diff.
Content-Type:
application/jsonAbout AsyncAPI
The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.
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Work with this as data
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