AsyncAPI channel · Papercups
· Papercups Realtime Chat (WebSocket / Phoenix Channels)
conversation:lobby:{customer_id}
Lobby channel through which a customer is notified of new conversations started by agents.
Channel address
conversation:lobby:{customer_id}
Parameters
customer_id— The customer UUID.
Operations
subscribe
receiveLobbyEvents
Receive new-conversation notifications.
Messages
shout
A new chat message broadcast to a conversation channel.
Content-Type:
application/jsonAbout AsyncAPI
The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.
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