Zenoti Webhooks

generated: '2026-07-21'
method: searched
type: Webhooks
source: https://docs.zenoti.com/docs/overview-1.md
docs:
- https://docs.zenoti.com/docs/webhooks-event-response-structure.md
- https://docs.zenoti.com/docs/webhook-failure-handling.md
- https://docs.zenoti.com/reference/webhook-events.md
transport: HTTPS POST to subscriber destination URL
envelope:
  headers: HTTP header carries a signature for verification/validation
  body_schema:
    id: Identifies the webhook call
    event_id: Identifies the event type
    event_schema: Object schema version of the resource (e.g. v1)
    event_resource: Resource name (e.g. Guest, Invoice)
    event_type: Event type name (e.g. Invoice.Closed)
    event_timestamp: ISO-8601 time the event was triggered
    data: Response object of the corresponding event
  example: |-
    {
      "id": "622b5b33a961750e01db6512",
      "event_id": "622b5b33a961750e01db6510",
      "event_schema": "v1",
      "event_resource": "Invoice",
      "event_type": "Invoice.Closed",
      "event_timestamp": "2022-03-11T14:22:43.3847049Z",
      "data": {}
    }
delivery:
  timeout: Each request queued 10 seconds awaiting a response
  retry: Up to 5 retries with exponential backoff
  retry_delay_min: 30 seconds
  retry_delay_max: 10 minutes
  auto_deactivation: >-
    After 20 consecutive failures the webhook is deactivated, an error log is
    generated, and a failure-notification email is sent.
events:
- resource: Invoice
  types: [Invoice.Closed]
- resource: Guest
  types: [Guest.Created, Guest.Updated, Guest.OptedIn, Guest.OptedOut]
- resource: GuestMembership
  types: [GuestMembership.Created, GuestMembership.Cancelled]
- resource: GuestPass
  types: [GuestPass.Redeemed]
- resource: GuestPackage
  types: [GuestPackage events]
- resource: ClassesSchedule
  types: [Schedule.Created, Schedule.Updated, Schedule.Cancelled]
- resource: ClassesBooking
  types: [Booking.Created, Booking.Cancelled]
- resource: Appointment
  types: [Appointment.Feedback (Feedback v1/v2 Started)]
- resource: AppointmentGroup
  types: [AppointmentGroup.Created]
- resource: Employee
  types: [Employee.Created, Employee.Updated]