Wazo · AsyncAPI Specification

wazo-agentd events

Version 26.08

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Channels

agent_paused
subscribe
An agent was paused
agent_unpaused
subscribe
An agent was unpaused
user_agent_queue_logged_in
subscribe
user_agent_queue_logged_off
subscribe

Servers

amqp
production amqp://{username}:{password}@/localhost:{port}//
Local RabbitMQ messaging server for inter-service communication

AsyncAPI Specification

Raw ↑
asyncapi: 2.0.0
info:
  title: wazo-agentd events
  version: '26.08'
servers:
  production:
    url: amqp://{username}:{password}@/localhost:{port}//
    description: Local RabbitMQ messaging server for inter-service communication
    protocol: amqp
    protocolVersion: 0.9.1
    variables:
      username:
        default: guest
        description: Configurable through each service's config.yml file
      password:
        default: guest
        description: Configurable through each service's config.yml file
      port:
        default: '5672'
        description: Configurable through each service's config.yml file
defaultContentType: application/json
channels:
  agent_paused:
    subscribe:
      summary: An agent was paused
      tags:
      - name: agentd
      message:
        name: agent-paused-payload
        payload:
          type: object
          properties:
            agent_id:
              type: integer
            agent_number:
              type: string
            queue:
              type: string
            reason:
              type: string
        headers:
          type: object
          properties:
            name:
              type: string
              const: agent_paused
              description: Name of the event (used for routing the message)
            required_acl:
              type: string
              const: events.events.statuses.agents
              description: Necessary user access required to read this event
            origin_uuid:
              $ref: '#/components/schemas/origin_uuid'
            timestamp:
              $ref: '#/components/schemas/timestamp'
            tenant_uuid:
              $ref: '#/components/schemas/tenant_uuid'
            user_uuid:{uuid}:
              $ref: '#/components/schemas/user_uuid:{uuid}'
          required:
          - name
          - required_acl
          - origin_uuid
          - timestamp
          - tenant_uuid
          - user_uuid:{uuid}
  agent_unpaused:
    subscribe:
      summary: An agent was unpaused
      tags:
      - name: agentd
      message:
        name: agent-unpaused-payload
        payload:
          type: object
          properties:
            agent_id:
              type: integer
            agent_number:
              type: string
            queue:
              type: string
            reason:
              type: string
        headers:
          type: object
          properties:
            name:
              type: string
              const: agent_unpaused
              description: Name of the event (used for routing the message)
            required_acl:
              type: string
              const: events.events.statuses.agents
              description: Necessary user access required to read this event
            origin_uuid:
              $ref: '#/components/schemas/origin_uuid'
            timestamp:
              $ref: '#/components/schemas/timestamp'
            tenant_uuid:
              $ref: '#/components/schemas/tenant_uuid'
            user_uuid:{uuid}:
              $ref: '#/components/schemas/user_uuid:{uuid}'
          required:
          - name
          - required_acl
          - origin_uuid
          - timestamp
          - tenant_uuid
          - user_uuid:{uuid}
  user_agent_queue_logged_in:
    subscribe:
      summary: ''
      tags:
      - name: agentd
      message:
        name: user-agent-queue-logged-in-payload
        payload:
          type: object
          properties:
            agent_id:
              type: integer
            queue_id:
              type: integer
        headers:
          type: object
          properties:
            name:
              type: string
              const: user_agent_queue_logged_in
              description: Name of the event (used for routing the message)
            required_acl:
              type: string
              const: events.events.statuses.agents
              description: Necessary user access required to read this event
            origin_uuid:
              $ref: '#/components/schemas/origin_uuid'
            timestamp:
              $ref: '#/components/schemas/timestamp'
            tenant_uuid:
              $ref: '#/components/schemas/tenant_uuid'
            user_uuid:{uuid}:
              $ref: '#/components/schemas/user_uuid:{uuid}'
          required:
          - name
          - required_acl
          - origin_uuid
          - timestamp
          - tenant_uuid
          - user_uuid:{uuid}
  user_agent_queue_logged_off:
    subscribe:
      summary: ''
      tags:
      - name: agentd
      message:
        name: user-agent-queue-logged-off-payload
        payload:
          type: object
          properties:
            agent_id:
              type: integer
            queue_id:
              type: integer
        headers:
          type: object
          properties:
            name:
              type: string
              const: user_agent_queue_logged_off
              description: Name of the event (used for routing the message)
            required_acl:
              type: string
              const: events.events.statuses.agents
              description: Necessary user access required to read this event
            origin_uuid:
              $ref: '#/components/schemas/origin_uuid'
            timestamp:
              $ref: '#/components/schemas/timestamp'
            tenant_uuid:
              $ref: '#/components/schemas/tenant_uuid'
            user_uuid:{uuid}:
              $ref: '#/components/schemas/user_uuid:{uuid}'
          required:
          - name
          - required_acl
          - origin_uuid
          - timestamp
          - tenant_uuid
          - user_uuid:{uuid}
components:
  schemas:
    origin_uuid:
      type: string
      format: uuid
      description: Unique identifier of the publishing WAZO service
    timestamp:
      type: string
      format: date-time
      description: Date and time this event was published
    tenant_uuid:
      type: string
      format: uuid
      description: Unique identifier of this resource's tenant
    user_uuid:{uuid}:
      type: boolean
      description: User's unique identifier that this event is intended for. The format user_uuid:{uuid} allows multiple users to be the recipient
        of this event

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