Volai Cz Webhooks

generated: '2026-10-31'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://volai.cz/en/docs/webhooks
sources:
- https://volai.cz/en/docs/webhooks
description: Volai webhooks deliver events about calls and SMS messages.
events:
- event: call.completed
  description: The call ended, whether it had an agent or not; includes optional transcript, summary, captured data, durationSecs and priceHal.
- event: call.failed
  description: The call ended in status "failed" with a technical reason; may include transcript, summary, durationSecs and priceHal for engine
    errors.
- event: call.no_answer
  description: An outbound call rang but the callee didn’t pick up (or a gate ring was declined).
- event: call.missed
  description: An inbound call went unanswered or was turned away because all lines were busy.
- event: message.sent
  description: The carrier accepted the SMS for sending (not a delivery receipt).
- event: message.received
  description: A message arrived on your SMS number or calls‑and‑SMS number; includes id, from, to, body, segments and receivedAt.
delivery:
  content_type: application/json; charset=utf-8
note: All events are sent as POST requests with a JSON envelope containing fields event, ts, event_id and data. The ts field is a millisecond
  timestamp; the signature header (t=) is not documented on the page, so no signature mechanism is described. Delivery uses a retry queue for
  call events and for message.received; other events are not explicitly described as retried.
docs: https://volai.cz/en/docs/webhooks