Voicegenie Webhooks

generated: '2026-07-21'
method: searched
source: https://voicegenie.gitbook.io/voicegenie-ai/product-guides/campaigns/post-call-analysis/webhook-payload-response
spec_type: Webhooks
note: >-
  VoiceGenie publishes no AsyncAPI document. It documents a single outbound post-call webhook: when a
  campaign has Post Call Analysis enabled with a webhook configured, VoiceGenie sends an HTTP POST to
  the subscriber URL after each call. The endpoint must accept POST and return HTTP 200.
webhooks:
- name: post-call-analysis
  direction: outbound
  method: POST
  content_type: application/json
  expected_response: 200
  configured_in: Assistant -> Post Call Analysis -> Enable -> add webhook (existing or new); selected during campaign creation
  description: Delivers the data gathered from each customer interaction after the call completes.
  payload_fields:
  - name: Transcript
    description: The call transcript.
  - name: PhoneNumber
    description: Phone number of the customer.
  - name: CustomerSpecificData
    description: Additional customer information (e.g. Email) if provided in the contact.
  - name: Duration
    description: Call duration in minutes (ceil; 23s -> 1, 61s -> 2).
  - name: InformationGathered
    description: The information configured to be collected from the conversation during campaign setup.
  - name: AnswersToQuestion
    description: Object of answers to the questions added during campaign creation, in insertion order (Question1, Question2, ...).