Verizon Thingspace Callbacks Webhooks

generated: '2026-08-04'
method: searched
source: https://thingspace.verizon.com/documentation/apis/connectivity-management/working-with-verizon/about-callback-services.html
spec_type: Webhooks
asyncapi_published: false
asyncapi_note: >-
  Verizon publishes no AsyncAPI document for the ThingSpace event surface. The
  callback catalogue below is the provider's own published webhook contract,
  captured verbatim from the Connectivity Management "About Callback Services"
  documentation. No AsyncAPI has been fabricated from it.
description: >-
  ThingSpace Connectivity Management delivers server-to-client events by HTTP
  callback (webhook). The consumer deploys a web service that accepts REST messages
  conforming to the ThingSpace callback JSON schema, then registers that URL per
  callback service through the Connectivity Management API. Messages fall into three
  categories: asynchronous API responses, ThingSpace notifications, and device
  messages.
registration:
  register: openapi/verizon-callbacks-api-openapi.yml#registerCallback
  list: openapi/verizon-callbacks-api-openapi.yml#listRegisteredCallbacks
  deregister:
    documented: true
    operation_id: null
    docs: https://thingspace.verizon.com/documentation/apis/connectivity-management/api-reference/deregister-callback-listener.html
    note: >-
      A Deregister Callback Listener operation is documented but is not present in
      the harvested OpenAPI; it has no operationId in openapi/.
  cardinality: One registration per callback service name per account.
delivery:
  transport: https
  retry_attempts: 3
  retry_interval_minutes: 5
  total_attempts: 4
  failed_message_archive_days: 30
  security_options:
    - Whitelist Verizon source IP addresses
    - Serve the listener over HTTPS with a third-party certificate
    - Basic username/password carried in the callback body
categories:
  - id: api-response
    label: Asynchronous API responses
    description: >-
      Status or requested payload for API requests that take time to process; the
      synchronous call returns a requestId and the result arrives on the callback.
  - id: notification
    label: ThingSpace notifications
    description: Changes made outside the API interface, and threshold/alert events.
  - id: device-message
    label: Device messages
    description: SMS messages sent by devices through ThingSpace to the application.
services:
  - name: CarrierService
    category: api-response
    delivers: >-
      Status updates from device state changes and metadata modifications —
      activation, suspension, restoration, deactivation.
  - name: DeviceService
    category: api-response
    delivers: Results from device upload operations and device availability checks.
  - name: DevicePRLInformation
    category: api-response
    delivers: Current device PRL values following list requests.
  - name: DeviceProfileService
    category: api-response
    delivers: Status confirmations for profile download, enable, disable and delete operations.
  - name: DeviceSuspensionStatus
    category: api-response
    delivers: Suspension status information following a status inquiry.
  - name: DeviceUsage
    category: api-response
    delivers: Device usage data from aggregated usage list requests.
  - name: DiagnosticsService
    category: api-response
    delivers: Device state change notifications for SCEF device registration and monitoring.
  - name: EnhancedConnectivityService
    category: [api-response, device-message]
    delivers: >-
      SMS delivery confirmations and device message receipt; also carries inbound SMS
      sent by devices to the ThingSpace short codes.
  - name: StateService
    category: api-response
    delivers: Results from state transition requests.
  - name: AlertService
    category: notification
    delivers: Notifications raised when a trigger condition activates.
  - name: ExternalProvisioningChanges
    category: notification
    delivers: Provisioning changes made outside the API (portal-initiated modifications).
  - name: ResumeTrackingNotification
    category: notification
    delivers: Seven-day advance notice before a suspended device auto-resumes.
  - name: SubscriptionNotificationService
    category: notification
    delivers: Data throttling alerts and usage threshold notifications.
  - name: PromoChanges
    category: notification
    delivers: Promotional code expiration and removal updates.
message_envelope:
  schema_artifact: json-schema/thingspace-connectivity-callback-summary-schema.json
  registration_schema_artifact: json-schema/thingspace-connectivity-register-callback-request-schema.json
  note: >-
    The docs reference a "Callback JSON schema" but do not publish it as a
    downloadable schema document. The callback-summary and register-callback shapes
    captured in json-schema/ are derived from the harvested OpenAPI, not from a
    Verizon-published schema file.
coverage:
  services_documented: 14
  services_with_published_message_schema: 0
related:
  openapi: openapi/verizon-callbacks-api-openapi.yml
  conventions: conventions/verizon-conventions.yml
x-evidence:
  fetched: '2026-08-04'
  url: https://thingspace.verizon.com/documentation/apis/connectivity-management/working-with-verizon/about-callback-services.html
  http_status: 200