Traveloka Connect Webhooks

generated: '2026-08-05'
method: searched
source: >-
  https://developer.connect.traveloka.com/ +
  https://developer.connect.traveloka.com/api-doc/api-specification/payment-notification/ +
  openapi/traveloka-atlas-supplier-api-openapi.yml
summary: >-
  Traveloka has a real asynchronous / callback surface, but publishes no AsyncAPI document for it. The
  event flow is inverted relative to a conventional webhook: rather than Traveloka POSTing events to a
  partner-registered URL, the PARTNER stands up a set of endpoints that Traveloka calls, and the
  partner PUSHES availability, rate and content changes into Traveloka's own ARI endpoints. This file
  captures that catalog as a Webhooks artifact. NO AsyncAPI is fabricated.

asyncapi_published: false
webhook_catalog_published: true
transport: HTTPS on port 443
formats:
  connect: OpenTravel (OTA) 2017B XML
  atlas: JSON

partner_hosted_endpoints:
  description: >-
    Endpoints the partner implements and Traveloka calls. The endpoint URL is supplied by the partner
    during certification ("Provided by each provider") - there is no fixed Traveloka path.
  events:
    - name: Booking Notification
      message: OTA_HotelResNotifRQ
      response: OTA_HotelResNotifRS
      delivery: asynchronous
      mandatory: true
      program: Traveloka Connect
      description: Traveloka notifies the partner system of a new reservation.
    - name: Reservation
      message: OTA_HotelResNotifRQ
      response: OTA_HotelResNotifRS
      delivery: synchronous
      mandatory: true
      program: Traveloka Connect
      description: Reservation confirmation and management message.
    - name: Check Availability
      message: OTA_HotelAvailRQ
      response: OTA_HotelAvailRS
      delivery: synchronous
      mandatory: true
      program: Traveloka Connect
      description: Real-time availability check against the partner's inventory before booking.
    - name: Payment Notification
      message: OTA_HotelResNotifRQ
      response: OTA_HotelResNotifRS
      delivery: asynchronous
      mandatory: false
      program: Traveloka Connect
      description: >-
        Notifies the property of payment for hotel-collect bookings. Documented at
        /api-doc/api-specification/payment-notification/.

traveloka_hosted_push_endpoints:
  description: >-
    Endpoints Traveloka hosts that the partner pushes change events into. base_url is
    https://api.connect.traveloka.com (staging https://api.connect.staging-traveloka.com).
  path_prefixes:
    ari: /accom/v1/xml/opentravel/{providerId}/ari
    content: /accom/v1/xml/opentravel/{providerId}/content
  events:
    - name: Ping Service
      message: OTA_PingRQ
      path: /accom/v1/xml/opentravel/{providerId}/ari/:ping
      mandatory: true
      description: Connectivity heartbeat / handshake.
    - name: Get Mapping
      message: OTA_HotelAvailRQ
      path: /accom/v1/xml/opentravel/{providerId}/ari/accom-rooms/:get
      mandatory: true
      description: Retrieve Traveloka's room mapping for the provider's properties.
    - name: Push Availabilities
      message: OTA_HotelAvailNotifRQ
      path: /accom/v1/xml/opentravel/{providerId}/ari/accom-availability-restrictions/:push
      mandatory: true
      description: Push availability and restriction changes.
    - name: Push Rates
      message: OTA_HotelRateAmountNotifRQ
      path: /accom/v1/xml/opentravel/{providerId}/ari/accom-rates/:push
      mandatory: true
      description: Push rate amount changes.
    - name: Push Hotel & Room Content
      message: OTA_HotelDescriptiveContentNotifRQ
      path: /accom/v1/xml/opentravel/{providerId}/content/hotel-rooms/:push
      mandatory: false
      description: Push static hotel and room descriptive content.
    - name: Push Rate Plan Content
      message: OTA_HotelRatePlanNotifRQ
      path: /accom/v1/xml/opentravel/{providerId}/content/rate-plans/:push
      mandatory: false
      description: Push rate plan definitions.

atlas_supplier_callbacks:
  description: >-
    The Traveloka Atlas program is the same inversion in JSON: the accommodation supplier hosts all ten
    operations and Traveloka calls them. Every operation is therefore a callback the supplier must
    serve. See the OpenAPI for schemas.
  operations:
    - {operationId: hotelOperation, path: /hotel-operation, tag: Content}
    - {operationId: hotelOperationV2, path: /hotel-operation-v2, tag: Content}
    - {operationId: hotelList, path: /hotel-list, tag: Search}
    - {operationId: roomList, path: /room-list, tag: Search}
    - {operationId: bulkRoomList, path: /bulk-room-list, tag: Search}
    - {operationId: book, path: /book, tag: Booking}
    - {operationId: issueCheck, path: /issue-check, tag: Booking}
    - {operationId: issue, path: /issue, tag: Booking}
    - {operationId: bookingSummary, path: /booking-summary, tag: Booking}
    - {operationId: cancel, path: /cancel, tag: Booking}
  source: openapi/traveloka-atlas-supplier-api-openapi.yml

not_found:
  - >-
    No AsyncAPI 2.x/3.x document is published on any Traveloka host (/asyncapi.yaml, /asyncapi.json and
    the docs hosts were all probed).
  - >-
    No partner-registerable webhook URL management surface exists on the LOKA v2 REST API - the LOKA
    program is request/response only, with booking state retrieved by polling GET /bookings/detail.
  - No event catalog, retry policy, or signature-verification scheme is published for any callback.

cross_links:
  conformance: conformance/traveloka-conformance.yml
  conventions: conventions/traveloka-conventions.yml
  sandbox: sandbox/traveloka-sandbox.yml