Tawk.to · AsyncAPI Specification

Tawk To Webhooks

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AsyncAPI Specification

tawk-to-webhooks.yml Raw ↑ 
generated: '2026-10-27'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://developer.tawk.to/webhooks/
sources:
- https://developer.tawk.to/webhooks/
description: Webhooks allow you to receive real‑time notifications for specific events in tawk.to.
events:
- event: chat:start
  description: Generated when the first message in a chat is sent by the visitor or agent.
- event: chat:end
  description: Generated when a chat has ended.
- event: chat:transcript_created
  description: Generates a full transcript of a chat after it has ended.
- event: ticket:create
  description: Generated when a new ticket is created.
delivery:
  signature: Each webhook event is signed via HMAC‑SHA1 using the webhook secret key; the signature is sent in the header `X‑Tawk‑Signature`.
  retries: A webhook call will be retried for up to 12 hours if the HTTP endpoint responds with anything but a 2XX status or does not respond
    within 30 seconds; the same `X‑Hook‑Event‑Id` header is used for retries.
docs: https://developer.tawk.to/webhooks/

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