Shiprocket Tracking Webhooks

generated: '2026-09-18'
method: searched
source: https://apidocs.shiprocket.in/ ("Webhooks" section of the collection description)
docs: https://apidocs.shiprocket.in/
asyncapi: null
notes: 'Shiprocket documents ONE outbound webhook — shipment tracking updates — configured in the panel (Settings
  > API > Webhooks), not via the API. No AsyncAPI document is published, so this is a webhook catalog (type: Webhooks),
  not an AsyncAPI contract. The sample payload is the provider''s own (scans truncated to two entries).'
delivery:
  method: POST
  content_type: application/json
  security: optional security token sent as an x-api-key header
  expected_response: HTTP 200 only
  url_rules: the callback URL must not contain the keywords shiprocket, kartrocket, sr or kr
  setup:
  - Log in to Shiprocket
  - Settings > API > Webhooks
  - Add the webhook URL
  - Enable the toggle
  - Add the security token (optional)
  retries: not documented
  signature: none — shared token only
  event_catalog_endpoint: null
events:
- name: shipment.tracking_update
  description: Sent whenever a new tracking event (scan) is recorded for an order or return shipment.
  payload_fields:
  - awb
  - courier_name
  - current_status
  - current_status_id
  - shipment_status
  - shipment_status_id
  - current_timestamp
  - order_id
  - sr_order_id
  - awb_assigned_date
  - pickup_scheduled_date
  - etd
  - scans[] {date,status,activity,location,sr-status,sr-status-label}
  - is_return
  - channel_id
  - pod_status
  - pod
  - qc_image
  - qc_failure_reason
  status_codes_ref: shipment status code table in the Tracking / Shipments tag descriptions of openapi/shiprocket-api-openapi.yml
  example:
    awb: '19041424751540'
    courier_name: Delhivery Surface
    current_status: IN TRANSIT
    current_status_id: 20
    shipment_status: IN TRANSIT
    shipment_status_id: 18
    current_timestamp: 23 05 2023 11:43:52
    order_id: '1373900_150876814'
    sr_order_id: 348456385
    awb_assigned_date: '2023-05-19 11:59:16'
    pickup_scheduled_date: '2023-05-19 11:59:17'
    etd: '2023-05-23 15:40:19'
    scans:
    - date: '2023-05-19 11:59:16'
      status: X-UCI
      activity: Manifested - Manifest uploaded
      location: Chomu_SamodRd_D (Rajasthan)
      sr-status: '5'
      sr-status-label: MANIFEST GENERATED
    - date: '2023-05-19 15:32:17'
      status: X-PPOM
      activity: In Transit - Shipment picked up
      location: Chomu_SamodRd_D (Rajasthan)
      sr-status: '42'
      sr-status-label: PICKED UP
    is_return: 0
    channel_id: 3422553
    pod_status: OTP Based Delivery
    pod: Not Available
    qc_image: ''
    qc_failure_reason: ''
event_count: 1