Servicechannel Webhooks

generated: '2026-07-21'
method: derived
source: openapi/servicechannel-service-automation-openapi-original.json
spec_type: Webhooks
docs: https://developer.servicechannel.com/swagger/ui/index?version=3
summary: >-
  ServiceChannel publishes an HTTP webhook / notification-subscription surface
  (no standalone AsyncAPI document). Consumers register subscriptions and a
  signing key, then receive event callbacks. The 2023 "Webhooks 2x" release
  doubled the available event set. Captured as a webhook catalog derived from
  the Service Automation OpenAPI operations.
delivery:
  transport: https
  auth: signing-key
  signing_key_management: /NotificationSubscriptions/SigningKey
management_operations:
  - operationId: null
    method: GET
    path: /webhooks
    summary: List webhook subscriptions.
  - method: POST
    path: /webhooks/subscribe
    summary: Subscribe to a webhook event.
  - method: POST
    path: /webhooks/unsubscribe
    summary: Unsubscribe from a webhook event.
  - method: GET
    path: /webhooks/{id}
    summary: Get a webhook subscription.
  - method: GET
    path: /NotificationWebHooks
    summary: List notification webhooks.
  - method: POST
    path: /NotificationWebHooks
    summary: Create a notification webhook.
  - method: PUT
    path: /NotificationWebHooks/{id}
    summary: Update a notification webhook.
  - method: DELETE
    path: /NotificationWebHooks/{id}
    summary: Delete a notification webhook.
  - method: POST
    path: /NotificationSubscriptions/Http
    summary: Create an HTTP notification subscription.
  - method: GET
    path: /NotificationSubscriptions/Http/{id}
    summary: Get an HTTP notification subscription.
  - method: GET
    path: /NotificationSubscriptions/SigningKey
    summary: Retrieve the notification signing key.
  - method: PUT
    path: /NotificationSubscriptions/SigningKey
    summary: Rotate the notification signing key.
event_families:
  - work-order lifecycle notifications
  - work-order note notifications
  - work-order status notifications
note: >-
  Event payload schemas are not published as a machine-readable AsyncAPI/JSON
  Schema; the subscription and notification operations above are the documented
  contract. Not fabricated beyond what the OpenAPI declares.