Respondology Webhooks

generated: '2026-08-26'
method: derived
source: https://api.respondology.io/swagger.json — OpenAPI 3.1 top-level webhooks object (6 definitions)
api: respondology-api
asyncapi_spec_published: false
note: Respondology publishes no AsyncAPI document. Its event surface is declared natively as an OpenAPI
  3.1 `webhooks` object, which is a first-class machine-readable event contract — captured here verbatim
  in structure.
transport: HTTPS POST from Respondology to a customer-configured endpoint
delivery:
  style: asynchronous callback
  subscription_management: Not self-service. The result endpoint is configured during onboarding; changes
    go through the Respondology account manager (support@respondology.com).
  expected_response: 200 OK
  retry_policy: If a 200 OK is not received, result sending is retried for 72 hours with exponential backoff.
  ordering: not documented
  signature_verification: not documented in the contract
correlation:
  field: request_id
  note: Returned on the synchronous submission response and echoed on every webhook; also comment_id /
    post_id.
event_count: 6
events:
- name: comment_result
  summary: Comment result webhook
  group: Comment Results
  description: Payload sent to your endpoint when moderation is completed for a submitted comment, or
    when the comment has been recorded if moderation is not requested.
  required:
  - action
  - comment_id
  - account_id
  - screen_name
  - message
  - language
  - custom
  - webhook_sending_initiated_at
  - request_id
  properties:
  - action
  - comment_id
  - account_id
  - screen_name
  - message
  - language
  - custom
  - webhook_sending_initiated_at
  - request_id
  - moderation_completed_at
  - moderation_result
  - moderation_reasons
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
- name: comment_update_result
  summary: Comment update result webhook
  group: Comment Results
  description: Payload sent to your endpoint when moderation is completed for an updated comment, or when
    the comment update has been recorded if moderation is not requested.
  required:
  - action
  - comment_id
  - account_id
  - screen_name
  - message
  - language
  - custom
  - webhook_sending_initiated_at
  - request_id
  properties:
  - action
  - comment_id
  - account_id
  - screen_name
  - message
  - language
  - custom
  - webhook_sending_initiated_at
  - request_id
  - moderation_completed_at
  - moderation_result
  - moderation_reasons
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
- name: comment_error_result
  summary: Comment error result webhook
  group: Comment Results
  description: Payload sent to your endpoint when an error occurs during processing or moderation for
    a submitted or updated comment.
  required:
  - action
  - comment_id
  - account_id
  - screen_name
  - message
  - custom
  - error
  - request_id
  properties:
  - action
  - comment_id
  - account_id
  - screen_name
  - comment_message
  - custom
  - error
  - request_id
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
- name: post_result
  summary: Post result webhook
  group: Post Results
  description: Payload sent to your endpoint when the post has been recorded.
  required:
  - action
  - post_id
  - account_id
  - screen_name
  - title
  - caption
  - custom
  - webhook_sending_initiated_at
  - request_id
  properties:
  - action
  - post_id
  - account_id
  - screen_name
  - title
  - caption
  - custom
  - webhook_sending_initiated_at
  - request_id
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
- name: post_update_result
  summary: Post update result webhook
  group: Post Results
  description: Payload sent to your endpoint when the post has been updated.
  required:
  - action
  - post_id
  - account_id
  - screen_name
  - title
  - caption
  - custom
  - webhook_sending_initiated_at
  - request_id
  properties:
  - action
  - post_id
  - account_id
  - screen_name
  - title
  - caption
  - custom
  - webhook_sending_initiated_at
  - request_id
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
- name: post_error_result
  summary: Post error result webhook
  group: Post Results
  description: Payload sent to your endpoint when processing error occurs during processing for a submitted
    or updated post.
  required:
  - action
  - post_id
  - account_id
  - screen_name
  - message
  - post_title
  - post_caption
  - custom
  - error
  - request_id
  properties:
  - action
  - post_id
  - account_id
  - screen_name
  - post_title
  - post_caption
  - custom
  - error
  - request_id
  expected_response: Your server should return a 200 OK result when it successfully processes the webhook.
    If a 200 OK result is not received, result sending will be retried for 72 hours with exponential backoff.
findings:
- comment_error_result lists `message` as required but its properties declare `comment_message` — a required
  field that does not exist in the schema.
- post_error_result lists `message` as required but no `message` property is declared (only post_title
  / post_caption).
- No webhook signing/HMAC scheme is documented, so a receiver cannot verify a callback actually came from
  Respondology.
- No AsyncAPI document is published; consumers wanting an event-broker toolchain must convert the OpenAPI
  webhooks object themselves.