Prismareviews Webhooks

generated: '2026-11-02'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://prismareviews.com/docs/api-reference/webhooks
sources:
- https://prismareviews.com/docs/api-reference/webhooks
- https://prismareviews.com/review-webhooks
- https://prismareviews.com/guides/review-webhooks-zapier-make
- https://prismareviews.com/docs/api-reference/webhooks.md
description: Prisma Reviews webhooks let you register an HTTPS endpoint to receive signed POSTs for specific events.
events:
- event: review.created
  description: A new review is found on a connected location.
- event: review.updated
  description: A review’s content changed on the platform, or a reply appeared or changed there.
- event: reply.published
  description: A reply sent through Prisma is live on the platform.
- event: reply.failed
  description: The platform refused a reply, or every retry failed.
- event: reply.unknown
  description: A reply was sent but the platform never answered and it can’t be read back, so Prisma stopped without retrying.
- event: connection.updated
  description: An OAuth connection became active, or a connection became reauth_required.
- event: location.sync_failed
  description: A location’s checks failed 3 times in a row (once per streak; Prisma keeps retrying).
- event: location.sync_recovered
  description: A location that had sent location.sync_failed was checked successfully again.
delivery:
  content_type: 'application/json; charset=utf-8 (header "Content-Type": "application/json")'
note: Each event payload contains only IDs; fetch full objects via GET /v1/reviews/{id} or GET /v1/connections.
docs: https://prismareviews.com/docs/api-reference/webhooks