Penneo Webhooks

generated: '2026-10-27'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://developer.penneo.com/docs/webhooks-vs-2.md
sources:
- https://developer.penneo.com/docs/webhooks-vs-2.md
- https://developer.penneo.com/docs/postman-collection-for-penneo-webhooks.md
- https://developer.penneo.com/docs/migration-guide-webhook-deprecation.md
description: Penneo webhooks deliver JSON payloads via HTTPS POST and include integrity verification headers.
events:
- event: sign.casefile.completed
  description: Everyone has signed and the signed PDF documents are ready for download.
- event: sign.casefile.expired
  description: The signing process has expired (e.g. a deadline was reached without all required signatures).
- event: sign.casefile.failed
  description: An error occurred on Penneo's side; this may require contacting support.
- event: sign.casefile.rejected
  description: One or more signers have rejected the signing request.
- event: sign.signer.requestActivated
  description: Signer is prepared to sign after casefile activation or signing round availability.
- event: sign.signer.requestSent
  description: Initial signing request email delivery occurred.
- event: sign.signer.reminderSent
  description: Signing reminder notification was sent.
- event: sign.signer.requestOpened
  description: A signing request email has been opened.
- event: sign.signer.undeliverable
  description: Penneo cannot send emails to the signer; check the signer's email address.
- event: sign.signer.opened
  description: The signer has viewed the signing page.
- event: sign.signer.rejected
  description: The signer has rejected the signing request.
- event: sign.signer.signed
  description: The signer has signed.
- event: sign.signer.signedWithImageUploadAndNAP
  description: Signer completed signing via image upload with NAP.
- event: sign.signer.finalized
  description: The casefile containing the signer has been finalized.
- event: sign.signer.deleted
  description: The signer has been deleted from the casefile.
- event: sign.signer.transientBounce
  description: The signer's email temporarily failed delivery.
- event: webhook.subscription.test
  description: Test event for validating endpoint functionality.
delivery:
  content_type: application/json
note: Each request includes an X-Event-Id header for idempotency and an X-Event-Signature header for integrity verification using the subscription
  secret. Only 2xx responses are considered successful; any other status triggers a retry.
docs: https://developer.penneo.com/docs/webhooks-vs-2.md