Panaya Webhooks

generated: '2026-07-20'
method: searched
source: https://success.panaya.com/docs/setting-up-webhooks
spec_type: Webhooks
docs: https://success.panaya.com/docs/setting-up-webhooks
mechanism:
  name: Automation Rules Center web requests
  direction: outbound
  description: >-
    Panaya's Automation Rules Center sends automated outbound web requests
    (webhooks) to third-party applications (e.g. Jira) when a configured rule
    fires. Each rule sets a target URL, HTTP method (POST), headers
    (Content-Type / Accept application/json, Basic Authorization) and a
    user-supplied JSON payload templated to the destination system's API.
  transport: http
  default_method: POST
  auth_to_target: Basic (base64-encoded target credentials / access token)
  payload_format: user-defined JSON per destination system
triggers:
  documented_event_types: not-enumerated
  example: >-
    A defect/bug event in Panaya can create a corresponding issue in Jira via the
    target system's REST API. Configuration is validated against a system defect ID.
validation:
  description: >-
    "Validate your web request configuration" against a defect ID creates the
    destination record immediately.
notes: >-
  Panaya webhooks are rule-driven outbound calls the customer templates to a
  target system rather than a fixed catalog of named event types with a fixed
  Panaya payload schema. No AsyncAPI document is published.