generated: '2026-07-20'
method: searched
source: https://paack.readme.io/docs/webhooks-intro
type: Webhooks
summary: >-
Paack pushes tracking-event notifications to a customer-supplied HTTPS endpoint
as parcel status changes across direct and reverse (returns) orders. Webhooks
are the recommended alternative to polling the Tracking Pull API. The webhook
endpoint is configured with Paack's Customer Solutions team.
transport: https-post
docs:
- overview: https://paack.readme.io/docs/webhooks-intro
requirements: https://paack.readme.io/docs/webhooks-requirements
output: https://paack.readme.io/docs/webhooks-output
related:
tracking_events_docs: https://paack.readme.io/docs/tracking-events
pull_api:
- path: /api/v3/tracking/events/latest
docs: https://paack.readme.io/reference/get-events-1
- path: /api/v3/tracking/events
docs: https://paack.readme.io/reference/list-events-1
note: >-
Paack documents a webhook event surface but does not publish an AsyncAPI
document; captured here as a Webhooks catalog. Individual event/status codes
are enumerated in the Tracking events reference (statuses vs. events).