Outstand So Webhooks

generated: '2026-10-31'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://www.outstand.so/docs/conversations/message-lifecycle
sources:
- https://www.outstand.so/docs/conversations/message-lifecycle
description: 'Outstand.so publishes three conversation webhook events:'
events:
- event: message.sent
  description: Emitted when a message sent by the account owner (including those sent from the Instagram app) is delivered to the contact.
- event: message.failed
  description: Emitted when delivery of a previously pending outbound message fails.
- event: message.received
  description: Emitted when an inbound message from the contact arrives, including quick‑reply or button taps.
delivery: {}
note: The documentation page does not specify how webhook deliveries are secured (e.g., signature header or authentication) nor how retries are
  handled.
docs: https://www.outstand.so/docs/conversations/message-lifecycle