Keap · AsyncAPI Specification

Keap REST Hooks

Version v1

AsyncAPI 2.6 description of the Keap (formerly Infusionsoft) REST Hooks webhook surface. Keap REST Hooks are subscriptions that are created and managed via the v1 REST API (`POST /rest/v1/hooks`). Once a subscription is in `Verified` status, Keap delivers events to the `hookUrl` registered by the subscriber via HTTP POST with a JSON body. Verification handshake (Immediate Confirmation): When a subscription is created or re-verified, Keap sends a `POST` to the `hookUrl` carrying a temporary `X-Hook-Secret` header. The subscriber must respond with HTTP 200 and echo back the same `X-Hook-Secret` header and value. A Delayed Confirmation flow is also supported via `POST /rest/v1/hooks/{key}/delayedVerify` where the subscriber sends the `X-Hook-Secret` it received back to Keap as a header. Delivery payload: Each delivery contains one or more changed objects of the same event type, up to a maximum of 1000 objects. The body fields documented by Keap are `event_key`, `object_type`, and `object_keys`, where each `object_keys` entry has an `id`, optional `apiUrl`, and a `timestamp`. Event keys use noun.verb dot-syntax (for example `contact.add`, `contact.edit`, `invoice.delete`). The authoritative list of available event keys is exposed at runtime via `GET /rest/v1/hooks/event_keys` - the channels below cover the commonly used contact, contactGroup, opportunity, invoice, order, and subscription events. Retry policy: Deliveries are attempted up to four times. The first attempt occurs 30-60 seconds after the originating change (5-10 minutes for `contactGroup.applied` and `contactGroup.delete`); subsequent attempts occur 30-60 seconds, 5 minutes, and 30 minutes after each prior failure. A response status `<200` or `>=400` (other than `410`) or no response within 30 seconds counts as a failure. A `410` response marks the subscription `Inactive` immediately. After four failed attempts the subscription is marked `Inactive` and can be re-verified via `POST /rest/v1/hooks/{key}/verify`. Sources: - https://developer.infusionsoft.com/docs/rest/ (REST Hooks tag) - https://crm.infusionsoft.com/app/v3/api-docs/V1 - https://developer.infusionsoft.com/rest-hook-documentation/ Note on `X-Hook-Signature`: An HMAC `X-Hook-Signature` header is declared as an optional message header below to accommodate subscriber integrations that expect one. The Keap v1 REST Hooks documentation does not specify a signing algorithm or shared-secret derivation for event deliveries beyond the verification `X-Hook-Secret`; subscribers should consult their Keap account settings to confirm whether signed deliveries are enabled for their app.

View Spec View on GitHub CRMSalesMarketing AutomationSmall BusinessE-CommerceContactsEmail MarketingSubscriptionAffiliate ManagementWebhookMCPPaymentsAsyncAPIEventsWebhooks

Channels

hook.verification
subscribe onHookVerification
Subscription verification request
Verification handshake from Keap to the subscriber. Issued when a subscription is created via `POST /rest/v1/hooks` (Immediate Confirmation) or re-verified via `POST /rest/v1/hooks/{key}/verify`. The subscriber must respond with HTTP 200 and echo the `X-Hook-Secret` header back.
contact.add
subscribe onContactAdd
Contact added
A new contact has been created.
contact.edit
subscribe onContactEdit
Contact edited
An existing contact has been edited.
contact.delete
subscribe onContactDelete
Contact deleted
A contact has been deleted.
contactGroup.applied
subscribe onContactGroupApplied
Contact group applied
A contact group (tag) has been applied to one or more contacts. First-attempt delivery for this event type is batched on a 5-10 minute interval rather than the 30-60 second interval used for most event types.
contactGroup.removed
subscribe onContactGroupRemoved
Contact group removed
A contact group (tag) has been removed from one or more contacts.
opportunity.add
subscribe onOpportunityAdd
Opportunity added
A new opportunity has been created.
opportunity.edit
subscribe onOpportunityEdit
Opportunity edited
An existing opportunity has been edited.
opportunity.delete
subscribe onOpportunityDelete
Opportunity deleted
An opportunity has been deleted.
invoice.add
subscribe onInvoiceAdd
Invoice added
A new invoice has been created.
invoice.edit
subscribe onInvoiceEdit
Invoice edited
An existing invoice has been edited.
order.add
subscribe onOrderAdd
Order added
A new e-commerce order has been created.
subscription.add
subscribe onSubscriptionAdd
Subscription added
A new recurring subscription has been created.
subscription.edit
subscribe onSubscriptionEdit
Subscription edited
An existing recurring subscription has been edited.
subscription.delete
subscribe onSubscriptionDelete
Subscription deleted
A recurring subscription has been deleted.

Messages

✉
HookVerification
Subscription verification request
Empty-body verification `POST` issued by Keap to the subscriber's `hookUrl`. The subscriber must respond with HTTP 200 and echo the `X-Hook-Secret` header value to confirm ownership of the endpoint.
✉
ContactAdd
contact.add
One or more contacts have been created in Keap.
✉
ContactEdit
contact.edit
One or more contacts have been edited.
✉
ContactDelete
contact.delete
One or more contacts have been deleted.
✉
ContactGroupApplied
contactGroup.applied
A contact group (tag) was applied to one or more contacts.
✉
ContactGroupRemoved
contactGroup.removed
A contact group (tag) was removed from one or more contacts.
✉
OpportunityAdd
opportunity.add
One or more opportunities have been created.
✉
OpportunityEdit
opportunity.edit
One or more opportunities have been edited.
✉
OpportunityDelete
opportunity.delete
One or more opportunities have been deleted.
✉
InvoiceAdd
invoice.add
One or more invoices have been created.
✉
InvoiceEdit
invoice.edit
One or more invoices have been edited.
✉
OrderAdd
order.add
One or more orders have been created.
✉
SubscriptionAdd
subscription.add
One or more recurring subscriptions have been created.
✉
SubscriptionEdit
subscription.edit
One or more recurring subscriptions have been edited.
✉
SubscriptionDelete
subscription.delete
One or more recurring subscriptions have been deleted.

Servers

https
subscriber {hookUrl}
The subscriber-controlled HTTPS endpoint registered with Keap as `hookUrl` when creating a REST Hook subscription via `POST /rest/v1/hooks`. Keap sends both the verification `POST` (carrying `X-Hook-Secret`) and all subsequent event deliveries to this URL.

AsyncAPI Specification

Raw ↑ 
asyncapi: '2.6.0'
info:
  title: Keap REST Hooks
  version: 'v1'
  description: |
    AsyncAPI 2.6 description of the Keap (formerly Infusionsoft) REST Hooks
    webhook surface. Keap REST Hooks are subscriptions that are created and
    managed via the v1 REST API (`POST /rest/v1/hooks`). Once a subscription
    is in `Verified` status, Keap delivers events to the `hookUrl` registered
    by the subscriber via HTTP POST with a JSON body.

    Verification handshake (Immediate Confirmation): When a subscription is
    created or re-verified, Keap sends a `POST` to the `hookUrl` carrying a
    temporary `X-Hook-Secret` header. The subscriber must respond with HTTP
    200 and echo back the same `X-Hook-Secret` header and value. A Delayed
    Confirmation flow is also supported via `POST /rest/v1/hooks/{key}/delayedVerify`
    where the subscriber sends the `X-Hook-Secret` it received back to Keap
    as a header.

    Delivery payload: Each delivery contains one or more changed objects of
    the same event type, up to a maximum of 1000 objects. The body fields
    documented by Keap are `event_key`, `object_type`, and `object_keys`,
    where each `object_keys` entry has an `id`, optional `apiUrl`, and a
    `timestamp`.

    Event keys use noun.verb dot-syntax (for example `contact.add`,
    `contact.edit`, `invoice.delete`). The authoritative list of available
    event keys is exposed at runtime via `GET /rest/v1/hooks/event_keys` -
    the channels below cover the commonly used contact, contactGroup,
    opportunity, invoice, order, and subscription events.

    Retry policy: Deliveries are attempted up to four times. The first
    attempt occurs 30-60 seconds after the originating change (5-10 minutes
    for `contactGroup.applied` and `contactGroup.delete`); subsequent
    attempts occur 30-60 seconds, 5 minutes, and 30 minutes after each
    prior failure. A response status `<200` or `>=400` (other than `410`)
    or no response within 30 seconds counts as a failure. A `410` response
    marks the subscription `Inactive` immediately. After four failed
    attempts the subscription is marked `Inactive` and can be re-verified
    via `POST /rest/v1/hooks/{key}/verify`.

    Sources:
      - https://developer.infusionsoft.com/docs/rest/ (REST Hooks tag)
      - https://crm.infusionsoft.com/app/v3/api-docs/V1
      - https://developer.infusionsoft.com/rest-hook-documentation/

    Note on `X-Hook-Signature`: An HMAC `X-Hook-Signature` header is
    declared as an optional message header below to accommodate subscriber
    integrations that expect one. The Keap v1 REST Hooks documentation
    does not specify a signing algorithm or shared-secret derivation for
    event deliveries beyond the verification `X-Hook-Secret`; subscribers
    should consult their Keap account settings to confirm whether signed
    deliveries are enabled for their app.
  contact:
    name: Keap
    url: https://developer.infusionsoft.com/rest-hook-documentation/
    email: api@keap.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0
  tags:
    - name: Keap
    - name: Infusionsoft
    - name: REST Hooks
    - name: Webhooks
    - name: CRM

defaultContentType: application/json

servers:
  subscriber:
    url: '{hookUrl}'
    protocol: https
    description: |
      The subscriber-controlled HTTPS endpoint registered with Keap as
      `hookUrl` when creating a REST Hook subscription via
      `POST /rest/v1/hooks`. Keap sends both the verification `POST`
      (carrying `X-Hook-Secret`) and all subsequent event deliveries to
      this URL.
    variables:
      hookUrl:
        description: Subscriber-controlled URL stored on the Keap REST Hook subscription.
        default: https://example.com/webhooks/keap

channels:
  hook.verification:
    description: |
      Verification handshake from Keap to the subscriber. Issued when a
      subscription is created via `POST /rest/v1/hooks` (Immediate
      Confirmation) or re-verified via `POST /rest/v1/hooks/{key}/verify`.
      The subscriber must respond with HTTP 200 and echo the
      `X-Hook-Secret` header back.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Subscription verification request
      operationId: onHookVerification
      message:
        $ref: '#/components/messages/HookVerification'

  contact.add:
    description: A new contact has been created.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Contact added
      operationId: onContactAdd
      message:
        $ref: '#/components/messages/ContactAdd'

  contact.edit:
    description: An existing contact has been edited.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Contact edited
      operationId: onContactEdit
      message:
        $ref: '#/components/messages/ContactEdit'

  contact.delete:
    description: A contact has been deleted.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Contact deleted
      operationId: onContactDelete
      message:
        $ref: '#/components/messages/ContactDelete'

  contactGroup.applied:
    description: |
      A contact group (tag) has been applied to one or more contacts.
      First-attempt delivery for this event type is batched on a 5-10
      minute interval rather than the 30-60 second interval used for
      most event types.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Contact group applied
      operationId: onContactGroupApplied
      message:
        $ref: '#/components/messages/ContactGroupApplied'

  contactGroup.removed:
    description: A contact group (tag) has been removed from one or more contacts.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Contact group removed
      operationId: onContactGroupRemoved
      message:
        $ref: '#/components/messages/ContactGroupRemoved'

  opportunity.add:
    description: A new opportunity has been created.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Opportunity added
      operationId: onOpportunityAdd
      message:
        $ref: '#/components/messages/OpportunityAdd'

  opportunity.edit:
    description: An existing opportunity has been edited.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Opportunity edited
      operationId: onOpportunityEdit
      message:
        $ref: '#/components/messages/OpportunityEdit'

  opportunity.delete:
    description: An opportunity has been deleted.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Opportunity deleted
      operationId: onOpportunityDelete
      message:
        $ref: '#/components/messages/OpportunityDelete'

  invoice.add:
    description: A new invoice has been created.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Invoice added
      operationId: onInvoiceAdd
      message:
        $ref: '#/components/messages/InvoiceAdd'

  invoice.edit:
    description: An existing invoice has been edited.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Invoice edited
      operationId: onInvoiceEdit
      message:
        $ref: '#/components/messages/InvoiceEdit'

  order.add:
    description: A new e-commerce order has been created.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Order added
      operationId: onOrderAdd
      message:
        $ref: '#/components/messages/OrderAdd'

  subscription.add:
    description: A new recurring subscription has been created.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Subscription added
      operationId: onSubscriptionAdd
      message:
        $ref: '#/components/messages/SubscriptionAdd'

  subscription.edit:
    description: An existing recurring subscription has been edited.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Subscription edited
      operationId: onSubscriptionEdit
      message:
        $ref: '#/components/messages/SubscriptionEdit'

  subscription.delete:
    description: A recurring subscription has been deleted.
    bindings:
      http:
        type: request
        method: POST
        bindingVersion: 0.3.0
    subscribe:
      summary: Subscription deleted
      operationId: onSubscriptionDelete
      message:
        $ref: '#/components/messages/SubscriptionDelete'

components:
  messageTraits:
    HookDeliveryHeaders:
      headers:
        type: object
        properties:
          Content-Type:
            type: string
            const: application/json
          User-Agent:
            type: string
            description: User-Agent string identifying the Keap REST Hook dispatcher.
          X-Hook-Signature:
            type: string
            description: |
              Optional HMAC signature header. The Keap v1 REST Hooks
              documentation does not formally specify a delivery-signing
              algorithm; this header is declared optional to accommodate
              integrations that expect a signed delivery. Implementers
              should not assume an algorithm without confirming it with
              Keap support or their app configuration.

  messages:
    HookVerification:
      name: HookVerification
      title: Subscription verification request
      summary: |
        Empty-body verification `POST` issued by Keap to the subscriber's
        `hookUrl`. The subscriber must respond with HTTP 200 and echo the
        `X-Hook-Secret` header value to confirm ownership of the endpoint.
      contentType: application/json
      headers:
        type: object
        required:
          - X-Hook-Secret
        properties:
          X-Hook-Secret:
            type: string
            description: |
              Temporary secret generated by Keap. The subscriber must
              return this exact value in the `X-Hook-Secret` response
              header along with a 200 status code to verify the
              subscription.
      payload:
        type: object
        description: |
          The verification request has no documented body. Some Keap
          dispatchers send an empty body and others send `{}`; subscribers
          should treat the body as opaque and rely on the
          `X-Hook-Secret` header.
        additionalProperties: true

    ContactAdd:
      name: ContactAdd
      title: contact.add
      summary: One or more contacts have been created in Keap.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: contact.add
              object_type:
                const: contact

    ContactEdit:
      name: ContactEdit
      title: contact.edit
      summary: One or more contacts have been edited.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: contact.edit
              object_type:
                const: contact

    ContactDelete:
      name: ContactDelete
      title: contact.delete
      summary: One or more contacts have been deleted.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: contact.delete
              object_type:
                const: contact

    ContactGroupApplied:
      name: ContactGroupApplied
      title: contactGroup.applied
      summary: A contact group (tag) was applied to one or more contacts.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: contactGroup.applied
              object_type:
                const: contactGroup

    ContactGroupRemoved:
      name: ContactGroupRemoved
      title: contactGroup.removed
      summary: A contact group (tag) was removed from one or more contacts.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: contactGroup.removed
              object_type:
                const: contactGroup

    OpportunityAdd:
      name: OpportunityAdd
      title: opportunity.add
      summary: One or more opportunities have been created.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: opportunity.add
              object_type:
                const: opportunity

    OpportunityEdit:
      name: OpportunityEdit
      title: opportunity.edit
      summary: One or more opportunities have been edited.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: opportunity.edit
              object_type:
                const: opportunity

    OpportunityDelete:
      name: OpportunityDelete
      title: opportunity.delete
      summary: One or more opportunities have been deleted.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: opportunity.delete
              object_type:
                const: opportunity

    InvoiceAdd:
      name: InvoiceAdd
      title: invoice.add
      summary: One or more invoices have been created.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: invoice.add
              object_type:
                const: invoice

    InvoiceEdit:
      name: InvoiceEdit
      title: invoice.edit
      summary: One or more invoices have been edited.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: invoice.edit
              object_type:
                const: invoice

    OrderAdd:
      name: OrderAdd
      title: order.add
      summary: One or more orders have been created.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: order.add
              object_type:
                const: order

    SubscriptionAdd:
      name: SubscriptionAdd
      title: subscription.add
      summary: One or more recurring subscriptions have been created.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: subscription.add
              object_type:
                const: subscription

    SubscriptionEdit:
      name: SubscriptionEdit
      title: subscription.edit
      summary: One or more recurring subscriptions have been edited.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: subscription.edit
              object_type:
                const: subscription

    SubscriptionDelete:
      name: SubscriptionDelete
      title: subscription.delete
      summary: One or more recurring subscriptions have been deleted.
      traits:
        - $ref: '#/components/messageTraits/HookDeliveryHeaders'
      contentType: application/json
      payload:
        allOf:
          - $ref: '#/components/schemas/HookEnvelope'
          - type: object
            properties:
              event_key:
                const: subscription.delete
              object_type:
                const: subscription

  schemas:
    HookEnvelope:
      type: object
      description: |
        The shared envelope for every Keap REST Hook delivery. The body
        contains the `event_key`, the `object_type` (resource name), and
        an `object_keys` array with one or more changed objects (maximum
        1000 per delivery).
      required:
        - event_key
        - object_type
        - object_keys
      properties:
        event_key:
          type: string
          description: |
            Identifier of the event type, in `noun.verb` dot-syntax (for
            example `contact.add`). Matches the `eventKey` registered on
            the originating REST Hook subscription.
        object_type:
          type: string
          description: Resource name affected by the event (for example `contact`).
        object_keys:
          type: array
          description: |
            One or more changed objects of the same `event_key`. A single
            delivery contains a maximum of 1000 entries.
          minItems: 1
          maxItems: 1000
          items:
            $ref: '#/components/schemas/HookObjectKey'

    HookObjectKey:
      type: object
      required:
        - id
        - timestamp
      properties:
        id:
          description: Identifier of the changed resource object.
          oneOf:
            - type: integer
              format: int64
            - type: string
        apiUrl:
          type: string
          format: uri
          description: |
            Optional REST API URL where the changed resource can be
            retrieved. May be absent depending on the event type.
        timestamp:
          type: string
          format: date-time
          description: ISO-8601 timestamp at which the change occurred.

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