Getir Food Webhooks

generated: '2026-07-31'
method: searched
source: >-
  https://developers.getir.com/food/documentation/giris — "Integration Structure" section,
  served by https://food-pos-api-gateway.getirapi.com/v1/documentations/contents?title=6&language=en
docs: https://developers.getir.com/food/documentation/giris
spec_type: Webhooks
asyncapi_published: false
asyncapi_note: >-
  Getir publishes no AsyncAPI document for this event surface. Probed /asyncapi.json,
  /asyncapi.yaml and the docs host — all miss. This artifact captures the webhook catalog
  exactly as Getir documents it; no AsyncAPI has been authored on their behalf.
description: >-
  GetirFood pushes order events to the integrating POS company rather than requiring polling.
  The partner registers two callback URLs — one for new orders, one for order cancellations —
  plus a single x-api-key value that Getir sends on both. All order information is delivered by
  HTTP POST to the partner-hosted URLs.

delivery:
  direction: outbound (Getir -> partner)
  transport: HTTPS
  method: POST
  registration: >-
    Two separate URLs are supplied to Getir by the partner (new order, order cancellation),
    together with one x-api-key value that must be identical for both.
  authentication:
    header: x-api-key
    shared_across_endpoints: true
  content_type: application/json

events:
- name: New Order
  event: food_order.new
  direction: outbound
  method: POST
  url: "partner-provided (documentation example: https://yourdomain.com/newOrder)"
  description: Fired when a new food order is placed for a restaurant affiliated with the partner company.
  payload_fields:
  - id
  - status
  - isScheduled
  - confirmationId
  - client (id, name, contactPhoneNumber, clientPhoneNumber, deliveryAddress, location)
  - courier (id, status, name, location)
  - products[] (id, imageURL, wideImageURL, count, product, name{tr,en}, price, optionPrice,
      priceWithOption, totalPrice, totalOptionPrice, totalPriceWithOption, optionCategories,
      displayInfo, note, discountedPriceWithOption, totalDiscountedPriceWithOption)
  - clientNote
  - doNotKnock
  - dropOffAtDoor
  - totalPrice
  - totalDiscountedPrice
  - checkoutDate
  - deliveryType
  - isEcoFriendly
  - paymentMethod
  - paymentMethodText{en,tr}
  - restaurant (id, name, brand)
  - isQueued
- name: Cancel Order
  event: food_order.cancelled
  direction: outbound
  method: POST
  url: "partner-provided (documentation example: https://yourdomain.com/cancelOrder)"
  description: Fired when a previously delivered order event is cancelled.
  payload_fields:
  - id
  - status
  - isScheduled
  - confirmationId
  - client (id, name, contactPhoneNumber, clientPhoneNumber, deliveryAddress, location)
  - courier (id, status, name, location)
  - products[] (same shape as the new-order payload)
  - clientNote
  - doNotKnock
  - dropOffAtDoor
  - totalPrice
  - totalDiscountedPrice
  - checkoutDate
  - verifyDate
  - cancelDate
  - cancelNote
  - cancelReason (id, messages{tr,en}, cancelSource)
  - deliveryType
  - isEcoFriendly
  - paymentMethod
  - paymentMethodText{en,tr}
  - restaurant (id, name, brand)
  - isQueued

fallback_polling:
  description: >-
    Documented backup path when the partner cannot process a pushed order. Getir explicitly
    asks integrators not to poll /unapproved continuously.
  operations:
  - operationId: postFoodordersPeriodicUnapproved
    path: /food-orders/periodic/unapproved
    note: Excluded from the rate limiter, but constant polling is discouraged by the docs.
  - operationId: postFoodordersActive
    path: /food-orders/active
  - operationId: postFoodordersPeriodicCancelled
    path: /food-orders/periodic/cancelled

failure_handling:
  documented_error: >-
    Registry code 72 FoodOrderWebHookError ("food order webhook error", HTTP 400) is the
    published error raised on webhook failure.
  retry_policy: not published by Getir
  detail: errors/getir-error-codes.yml

x-evidence:
  fetched: '2026-07-31'
  docs_api: https://food-pos-api-gateway.getirapi.com/v1/documentations/contents?title=6&language=en
  http_status: 200