Extend Webhooks

generated: '2026-07-19'
method: searched
source: https://docs.extend.com/reference
spec_type: Webhooks
note: >-
  Extend documents outbound webhooks but does not publish an AsyncAPI document, so this artifact
  captures the webhook catalog (type: Webhooks) rather than an AsyncAPI spec.
delivery:
  style: HTTP POST to a merchant-configured webhook URL
webhooks:
- name: Claim Status Webhook
  event: claim status change
  docs: https://docs.extend.com/reference/claimwebhooknotification
  description: >-
    Sent to your configured webhook URL when a claim's status changes. The payload structure
    represents claim status change notifications, including claim approval events used by
    merchants with deferred claim servicing.
- name: Service Order Servicer Webhook
  event: service order servicing
  docs: https://docs.extend.com/reference/service-order-servicer-webhook
  description: >-
    Notifies servicers of service-order lifecycle events for fulfillment, repair, and payment
    processing.
related_operations:
- name: Submit logistics decisions to continue processing an approved claim
  docs: https://docs.extend.com/reference/post_service-orders-service-claim
  description: >-
    For merchants with deferred claim servicing, submit field-destroy or return decisions after
    receiving a claim approval webhook.