Cognito Flow Webhooks

generated: '2026-07-18'
method: searched
source: https://cognitohq.com/docs/flow/webhooks
spec_type: Webhooks
description: >-
  Cognito's webhook event surface (no published AsyncAPI document was located, so
  the webhook catalog is captured directly). Webhooks are configured per Flow
  integration in the dashboard with a receiver URL and a subscribed event set;
  each delivery is signed with the same HTTP request-signature scheme as the API.
delivery:
  transport: HTTPS POST to a configured receiver URL
  signing: >-
    HMAC-SHA256 request signature; the request carries Authorization (Signature),
    Digest (SHA-256 of body), and Date headers — verify the body digest and that
    Date is within 15 minutes of server time.
  expected_response: HTTP 200
  retries: >-
    Non-200 responses retry up to 7 times with exponential backoff, final attempt
    ~4 days later; a warning email after 3 consecutive days of failure; webhooks
    disable after 4 days of continued failure.
  ordering: Delivery order is not guaranteed; fetch full session state via the API.
  beta_note: Flow is in beta; payloads include a _meta tag as the format may change before v1.0.
envelope:
  id: Unique webhook event identifier
  timestamp: ISO 8601 delivery time
  event: Event type name
  data: Session details (session id, status, current step, customer reference)
  environment: sandbox | live
events:
- name: flow_session.step.updated
  product: Flow
  description: A user progresses through a Flow step.
- name: flow_session.status.updated
  product: Flow
  description: >-
    A session reaches a terminal state (success, failed, expired, canceled, or
    pending_review).
- name: flow_session.retried
  product: Flow
  description: A retry was initiated via the dashboard or API.
- name: screening.status.updated
  product: Screening
  description: A screening search status changed.
- name: entity_screening.status.updated
  product: Screening
  description: An entity screening status changed.