Cision Webhooks

generated: '2026-08-13'
method: searched
source: https://github.com/cision/websolutions
docs: https://websolutions.ne.cision.com/
name: Cision Event and Webhook Surface
description: >-
  Cision publishes no AsyncAPI document and no webhook surface on either of its REST
  APIs. It does publish one genuine push mechanism, on a third product: the Cision
  Web Solutions release feeds carry an optional "Notified Pull" ping that tells a
  customer's server new content is available, and the same feeds are served as RSS
  and XML. That is the entirety of Cision's event surface, and it is captured here
  exactly as Cision describes it.
spec_type: none
asyncapi_published: false
asyncapi_note: >-
  No AsyncAPI, CloudEvents or event-catalog document exists on any Cision host. A
  search of Cision's public help space (cision.atlassian.net, space CSM) for
  "webhook" returns zero results, and neither the CisionOne OpenAPI nor the
  Communications Cloud documentation declares a callback, webhook or subscription
  operation.
rest_api_event_surface:
  - api: cision:cisionone-api
    webhooks: false
    streaming: false
    polling_only: true
    note: >-
      Consuming new mentions requires polling getMentions on a date range, inside a
      10 request/minute budget. There is no push, no long-poll, no cursor and no
      "since" parameter other than the required date range.
  - api: cision:cision-communications-cloud-api
    webhooks: false
    streaming: false
    polling_only: true
webhooks:
  - name: Notified Pull
    product: Cision Web Solutions
    direction: outbound (Cision to customer)
    transport: HTTP
    payload_format: XML ping
    description: >-
      An optional alternative to polling the release feed. Cision notifies the
      customer's server by XML ping when new content is published, which the
      customer's server then pulls. Cision's own documentation states this reduces
      delivery delay from the feed's maximum two minutes to under half a minute.
    latency:
      polling: up to 2 minutes
      notified_pull: under 30 seconds
    payload_schema: not published
    signature_verification: not published
    retry_policy: not published
    subscription_management: 'provisioned by Cision; no self-service configuration API'
    source: https://github.com/cision/websolutions#release-feeds
    evidence: >-
      "As a faster alternative to polling the feed, we provide a Notified Pull
      solution where the server is notified of new content by an xml ping. This
      brings the delay time down to less than half a minute." — Cision Web Solutions
      README, github.com/cision/websolutions
feeds:
  - name: Release feed
    product: Cision Web Solutions
    formats: [json, xml, rss]
    endpoint: 'https://publish.ne.cision.com/papi/NewsFeed/{accessKey}/Releases'
    update_latency: 'maximum 2 minute delay after a release is sent or removed'
    trigger_events: [release published, release removed]
    description: >-
      Press release feed for a customer's newsroom. The RSS variant is the closest
      thing Cision publishes to a standards-based subscribe surface.
  - name: Media feed
    product: Cision Web Solutions
    formats: [json, xml, rss]
    endpoint: 'https://publish.ne.cision.com/papi/NewsRoom/{accessKey}/Medias'
    filters: [MediaType]
    description: Same shape as the release feed, for media files rather than press releases.
  - name: CisionOne RSS feeds
    product: CisionOne
    formats: [rss]
    docs: https://cision.atlassian.net/wiki/spaces/CSM/pages/25765479075/Settings+-+RSS+Feeds
    description: >-
      CisionOne can emit a Mention Stream as an RSS feed from the product settings.
      Configured in the UI, not through the API, and not documented as a machine
      contract.
notification_integrations:
  description: >-
    CisionOne also delivers stream activity into third-party chat tools. These are
    Cision-managed integrations configured in product settings, not a customer-facing
    event contract — there is no way to point them at an arbitrary endpoint.
  channels:
    - {name: Slack, docs: 'https://cision.atlassian.net/wiki/spaces/CSM/pages/25765708171/Settings+-+Slack+Integration'}
    - {name: Microsoft Teams, docs: 'https://cision.atlassian.net/wiki/spaces/CSM/pages/25765642547/Settings+-+MS+Teams+and+Slack+Integrations'}
    - {name: Email alerts and scheduled reports, docs: 'https://cision.atlassian.net/wiki/spaces/CSM/pages/25768461266/Alerts+-+Newsletters+Overview'}
assessment: >-
  Notified Pull is a real provider-published push mechanism and is recorded as such,
  but it is thin as an integration contract: no payload schema, no signature
  verification, no retry policy and no self-service subscription management are
  published. An agent cannot subscribe to anything at Cision programmatically.