Chatterlab Ai Webhooks

generated: '2026-11-04'
method: searched
generator: extract-docs-artifacts.py (local)
source: https://chatterlab.ai/en/docs/developers/webhooks
sources:
- https://chatterlab.ai/en/docs/developers/webhooks
description: ChatterLab webhooks deliver new lead and ticket events to a configured HTTPS endpoint.
events:
- event: lead.created
  description: Sent when a new lead is created.
- event: ticket.created
  description: Sent when a new ticket is created.
delivery:
  content_type: application/json
note: 'Each delivery includes the following headers: chatterlab-event (the event type), chatterlab-delivery (the delivery ID, constant across
  retries), chatterlab-signature (HMAC‑SHA256 signature), and user-agent ChatterLab-Webhooks/1.0. The signature is computed as HMAC‑SHA256 of
  "t.body" using the signing secret, where t is the Unix timestamp from the header and body is the raw JSON payload. The timestamp must be within
  a few minutes of the receiver''s clock. The server must respond with any 2xx status within 5 seconds; other responses are treated as failures.
  A 410 response causes immediate deletion of the webhook without retries. Failed deliveries are retried after 5 min, 15 min, 1 h, 3 h, 6 h and
  12 h (7 attempts total). After the final failure the webhook is disabled and the owner is emailed. Deliveries are retained for 7 days before
  deletion.'
docs: https://chatterlab.ai/en/docs/developers/webhooks