Arthur Online Webhooks

generated: '2026-07-26'
method: searched
source:
- https://developer.arthuronline.co.uk/ (Arthur API public Postman collection, Webhook > Useful Information > Triggers)
- https://github.com/arthur-crm/webhookPayloadTemplates
description: 'Arthur Online''s webhook catalogue: 125 subscribable triggers across 30 domain models. Subscriptions
  are created in the Arthur UI (Webhook page > Subscribe New Webhook), not through the API - there is no webhook
  management endpoint in the Arthur API v2.'
subscription:
  self_serve: true
  managed_in: Arthur web app > Webhook page
  api_managed: false
  steps:
  - Go to the webhook page in Arthur.
  - Click "Subscribe New Webhook".
  - Select the event to subscribe to and enter your webhook URL.
  - Click "Save Changes".
delivery:
  method: POST
  content_type: application/x-www-form-urlencoded
  user_agent: CakePHP
  headers_template: examples/webhooks/arthur-online-header.json
  signature: null
  signature_note: Arthur publishes no webhook signing secret or signature header; the documented headers carry no
    authenticity proof.
  retries: null
  logs: Webhook page > View Logs shows every triggered delivery with timestamp, status and server response.
  testing_tool: https://pipedream.com/requestbin (recommended by Arthur for inspecting deliveries)
envelope:
  event:
  - alias
  - name
  - created
  - sent
  webhook:
  - id
  - url
  - status
  - event_alias
  - subscribe_url
  - unsubscribe_url
  - delete_url
  data: flat string map of the changed record; dotted keys for related models
asyncapi: asyncapi/arthur-online-webhooks-asyncapi.yml
event_count: 125
model_count: 30
payload_templates_published: 7
events:
- model: AccessKey
  event: Access Keys (Individual) Expired
  alias: null
  payload_template: null
  example: null
- model: Applicant
  event: Applicant added via Middleware
  alias: applicant-added-external
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/1796c50663f90bfb67dee043b87b721a6aea78c4/events/applicant/applicant-added-external/payload.json
  example: examples/webhooks/arthur-online-applicant-added-external.json
- model: Applicant
  event: Applicant added
  alias: applicant-add
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/1796c50663f90bfb67dee043b87b721a6aea78c4/events/applicant/applicant-add/payload.json
  example: examples/webhooks/arthur-online-applicant-add.json
- model: Applicant
  event: Applicant updated via Middleware
  alias: applicant-updated-external
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/1796c50663f90bfb67dee043b87b721a6aea78c4/events/applicant/applicant-updated-external/payload.json
  example: examples/webhooks/arthur-online-applicant-updated-external.json
- model: Asset
  event: File shared with all occupants
  alias: null
  payload_template: null
  example: null
- model: Asset
  event: File uploaded
  alias: null
  payload_template: null
  example: null
- model: AssetSharingPerson
  event: Asset sharing
  alias: null
  payload_template: null
  example: null
- model: Attachment
  event: File attachment shared
  alias: null
  payload_template: null
  example: null
- model: Certificate
  event: Certificate Added
  alias: null
  payload_template: null
  example: null
- model: Certificate
  event: Certificate Expired Today
  alias: null
  payload_template: null
  example: null
- model: Certificate
  event: Certificate Expires in 30 Days
  alias: null
  payload_template: null
  example: null
- model: Certificate
  event: Certificate Expires in 7 Days
  alias: null
  payload_template: null
  example: null
- model: Inventory
  event: Inventory added
  alias: null
  payload_template: null
  example: null
- model: Inventory
  event: Inventory expired today
  alias: null
  payload_template: null
  example: null
- model: Message
  event: Email sent
  alias: null
  payload_template: null
  example: null
- model: Notice
  event: Notice Added
  alias: null
  payload_template: null
  example: null
- model: Notice
  event: Notice expired today
  alias: null
  payload_template: null
  example: null
- model: Notice
  event: Notice expires in 30 days
  alias: null
  payload_template: null
  example: null
- model: Notice
  event: Notice expires in 7 days
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Add Contractor
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Add Property Manager
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Add Property Owner
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Invite Contractor
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Invite Property Manager
  alias: null
  payload_template: null
  example: null
- model: Person
  event: Invite Property Owner
  alias: null
  payload_template: null
  example: null
- model: Property
  event: Property created
  alias: null
  payload_template: null
  example: null
- model: Recurring
  event: Recurring Ended
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Manager Email
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Manager Notification
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Manager SMS
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Owner Email
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Owner Notification
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Property Owner SMS
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Tenant Email
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Tenant Notification
  alias: null
  payload_template: null
  example: null
- model: Reminder
  event: Tenant SMS
  alias: null
  payload_template: null
  example: null
- model: RentReview
  event: Rent Review added
  alias: null
  payload_template: null
  example: null
- model: RentReview
  event: Rent Review completed
  alias: null
  payload_template: null
  example: null
- model: RentReview
  event: Rent Review due today
  alias: null
  payload_template: null
  example: null
- model: RentReview
  event: Rent Review in progress
  alias: null
  payload_template: null
  example: null
- model: Renter
  event: Invite Tenant
  alias: null
  payload_template: null
  example: null
- model: Renter
  event: Tenant added to tenancy
  alias: null
  payload_template: null
  example: null
- model: ReportEntity
  event: Shared Report
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Quickbooks Start Sync
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Quickbooks Sync Done
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Quickbooks Sync Failed
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Quickbooks Sync Success
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Xero Start Sync
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Xero Sync Done
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Xero Sync Failed
  alias: null
  payload_template: null
  example: null
- model: SyncScheduler
  event: Xero Sync Success
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Property Manager shared workorder with tenants
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task added
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task cancelled
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set back to pending
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to cancelled
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to completed
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to completed
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to in progress
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to live
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task set to pending
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Task updated
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Tenant raises an issue
  alias: null
  payload_template: null
  example: null
- model: Task
  event: Tenant updated issue description
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Moving in date confirmed by Contractor
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Moving in date confirmed by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Moving out date confirmed by Contractor
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Moving out date confirmed by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Prospective tenancy added by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy Expiring
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy Reference set to Failed by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy Reference set to Failed by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy Reference set to Passed by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy Reference set to Passed by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy closing
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to approved
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to current
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to ending
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to past
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to periodic
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to prospective
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy status set to rejected
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenancy updated
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenant requests ending tenancy
  alias: null
  payload_template: null
  example: null
- model: Tenancy
  event: Tenant requests extending tenancy
  alias: null
  payload_template: null
  example: null
- model: TenancyChange
  event: Change Tenancy
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Holding Deposit Receipt added by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Late rent 14 days
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Late rent 21 days
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Late rent 7 days
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Remitted to Property Owner Split
  alias: null
  payload_template: null
  example: null
- model: Transaction
  event: Remitted to Property Owner
  alias: null
  payload_template: null
  example: null
- model: Unit
  event: Unit Added
  alias: null
  payload_template: null
  example: null
- model: Unit
  event: Unit set to available to let
  alias: null
  payload_template: null
  example: null
- model: Unit
  event: Unit updated
  alias: null
  payload_template: null
  example: null
- model: UtilityReading
  event: Utility Reading Added
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Added Letting Viewing by Property Manager
  alias: viewing-add-manager
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/main/events/viewing/viewing-add-manager/payload.json
  example: examples/webhooks/arthur-online-viewing-add-manager.json
- model: Viewing
  event: Added Sale Viewing by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Added Viewing by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Updated Sale Viewing by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Updated status Sale Viewing by Property Manager
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Viewing Cancelled
  alias: viewing-cancelled
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/main/events/viewing/viewing-cancelled/payload.json
  example: examples/webhooks/arthur-online-viewing-cancelled.json
- model: Viewing
  event: Viewing offer entered
  alias: viewing-offer
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/main/events/viewing/viewing-offer/payload.json
  example: examples/webhooks/arthur-online-viewing-offer.json
- model: Viewing
  event: Viewing updated by Letting Agent
  alias: null
  payload_template: null
  example: null
- model: Viewing
  event: Viewing updated by Property Manager
  alias: null
  payload_template: null
  example: null
- model: ViewingApplicant
  event: Applicant added to viewing
  alias: viewing-applicant-add
  payload_template: https://github.com/arthur-crm/webhookPayloadTemplates/blob/1796c50663f90bfb67dee043b87b721a6aea78c4/events/viewing/viewing-applicant-add/payload.json
  example: examples/webhooks/arthur-online-viewing-applicant-add.json
- model: VulnerabilityProfile
  event: Tenant COVID Profile updated
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: New Workorder added
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Property Manager approves completed workorder
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Require approval from Property Owner
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Workorder Assigned to Contractor
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Workorder Cancelled
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Workorder On Hold
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Workorder Reallocated
  alias: null
  payload_template: null
  example: null
- model: Workorder
  event: Workorder Resumed
  alias: null
  payload_template: null
  example: null
- model: WorkorderEntity
  event: Contractor Invited to Workorder
  alias: null
  payload_template: null
  example: null
- model: WorkorderEntity
  event: Contractor set workorder to completed
  alias: null
  payload_template: null
  example: null
- model: WorkorderEntity
  event: Workorder Declined by Contractor
  alias: null
  payload_template: null
  example: null
- model: WorkorderInvoice
  event: Contractor creates invoice
  alias: null
  payload_template: null
  example: null
- model: WorkorderInvoice
  event: Property Manager set workorder invoice to Paid
  alias: null
  payload_template: null
  example: null
- model: WorkorderQuote
  event: Contractor provided workorder quote
  alias: null
  payload_template: null
  example: null
- model: WorkorderQuote
  event: Property Manager Accepted Quote
  alias: null
  payload_template: null
  example: null
- model: WorkorderQuote
  event: Property Owner Accepted Quote
  alias: null
  payload_template: null
  example: null
- model: WorkorderQuote
  event: Property Owner Rejected Quote
  alias: null
  payload_template: null
  example: null
- model: WorkorderQuote
  event: Workorder Accepted by Contractor to Quote
  alias: null
  payload_template: null
  example: null