Arcbest Track And Trace Webhooks

generated: '2026-09-04'
method: searched
source: >-
  ArcBest Expedite Third Party TMS API - "Track and Trace" section of
  docs/arcbest-expedite-tms-quote-book-instructions-2024-08.pdf and the published tracking model
  (json-schema/arcbest-expedite-tracking-model.json), both downloaded from
  https://arcb.com/technology/shippers/API/expedite-setup-documentation-download
provider: ArcBest
providerId: arcbest
type: Webhooks
asyncapi_published: false
note: >-
  ArcBest publishes NO AsyncAPI document. It does operate a real push surface, documented in prose
  with a full example payload and a field-by-field model, so the webhook catalog is captured here
  instead. Nothing in this file is invented; the direction, transport, payload shape and registration
  process are all stated by ArcBest.
direction: provider-to-consumer
transport: HTTPS POST
registration:
  self_serve: false
  detail: >-
    "Please provide your tracking endpoint information to us with authentication details."
    The integrator builds and hosts the receiving endpoint and registers it with the ArcBest Expedite
    team out of band. There is no subscription API, no endpoint-management UI, and no published
    signature or shared-secret verification scheme - authentication is whatever the integrator
    specifies to ArcBest.
delivery_semantics:
  detail: >-
    "The ArcBest Expedite Third Party Track and Trace system keeps track of orders as they are
    dispatched and receive milestones and location pings. Each update triggers POSTing the full order
    history to your tracking endpoint." Each delivery carries the FULL history, not a delta -
    "You must develop an endpoint to refresh shipment history when you receive an update from us
    (either in full or adding new entries since the last update based on their timestamp)."
  full_snapshot: true
  ordering_key: StatusUpdates[].Timestamp
  retries: not published
  signature: not published
channels:
  - name: track-and-trace
    operation: receive
    summary: Full order tracking history pushed on every milestone or location ping for a booked expedite order.
    payload_model: json-schema/arcbest-expedite-tracking-model.json
    payload_fields:
      - Shipment.ShipmentIdentifiers[] - {Type, Value}; Type 1 is the ArcBest order (pro) number, Type 0 is the ArcBest BOL number (expedite pro).
      - Shipment.expediteOrderNo
      - Shipment.arcbestOrderNo
      - StatusUpdates[] - {ShipmentStatus, StatusCode, StopType, Timestamp, ...}
    status_vocabulary:
      detail: >-
        Milestone sequence and field values are published by ArcBest in "Arcbest Expedite Tracking
        Model.xlsx", shipped in the same bundle. The Customer API also exposes the code list live at
        GET /shipments/status-codes (operationId shipmentsGetShipmentStatusCodes).
security:
  detail: >-
    Not published. ArcBest asks the integrator for "authentication details" for their endpoint, so
    the receiver defines the scheme. No HMAC signature, timestamp header or replay window is
    documented, which means a receiver cannot verify that a push actually came from ArcBest beyond
    whatever transport credential it issued.
gaps:
  - No AsyncAPI or machine-readable event contract.
  - No self-serve endpoint registration or rotation.
  - No published signature, retry policy or delivery guarantee.
  - No event catalog by name - the single channel carries every milestone type.