RingCentral · Arazzo Workflow
RingCentral Export the Message Store for Compliance
Version 1.0.0
Request a bulk message store export for a date range, poll the async task to completion, and download the archive.
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CommunicationsUCaaSVoiceVideoContact CenterSMSMessagingFaxTelecommunicationsReal-TimeArazzoWorkflows
Provider
Workflows
export-message-store
Request, poll, and download a bulk message store export.
Creates a message store report for an account over a date range, polls the resulting task until the export finishes, and retrieves the archive for retention.
1
requestExport
Request the message store report for the date range. RingCentral accepts the request asynchronously and returns a task resource whose id drives the rest of the flow.
2
pollExportTask
Poll the export task until it completes. The archive is not retrievable while the task is still Accepted or InProgress, so this step repeats until the task reports a terminal status.
3
downloadArchive
Retrieve the finished export archive so the message history can be handed to a retention or eDiscovery system.
Source API Descriptions
openapi
Arazzo Workflow Specification
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