Zoho

Zoho Users API

The Users API from Zoho — 10 operation(s) for users.

GitHub OpenAPI

Operations 18

POST /users/{userId}/actions/transfer_and_delete Transfer User #
POST /users/actions/transfer_and_delete Transfer User #
GET /users/actions/transfer_and_delete Get Transfer Status #
POST /users/{userId}/actions/transfer Transfer User #
GET /users/actions/transfer Get Transfer Status #
GET /users/{userId}/actions/validate_before_transfer Get Transfer Status #
GET /users/{user}/actions/associated_groups Get Associated Groups for User #
GET /users/{user}/territories Get Territories of User #
PUT /users/{user}/territories Associate Territories to User #
DELETE /users/{user}/territories Remove Territories from User #
GET /users/{user}/territories/{territory} Get specific Territory of User #
DELETE /users/{user}/territories/{territory} Remove Territory from User #
GET /users Get users #
POST /users Create User #
PUT /users Update User #
GET /users/{user} Get user #
PUT /users/{user} Update User #
DELETE /users/{user} Delete a User #

Documentation

📖
Documentation
https://www.zoho.com/crm/developer/docs/api/
📖
APIReference
https://www.zoho.com/crm/developer/docs/api/v8/
📖
GettingStarted
https://www.zoho.com/crm/developer/docs/
📖
Documentation
https://desk.zoho.com/DeskAPIDocument
📖
Documentation
https://www.zoho.com/analytics/api/v2/introduction.html
📖
APIReference
https://www.zoho.com/analytics/api/v2/
📖
Documentation
https://www.bigin.com/developer/docs/apis/v2/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-users-api-openapi.yml

Code Examples

💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-Sample-apps-iOS
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-flutter
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-reactnative
💻
CodeExamples
https://github.com/zoho/Zoho-Desk-ASAP-Mobile-SDK-API-Samples
💻
CodeExamples
https://github.com/zoho/analytics-codestudio

Other Resources

🔗
SDKs
https://packagist.org/packages/zohocrm/php-sdk-8.0
🔗
SDKs
https://pypi.org/project/zohocrmsdk8-0/
🔗
SDKs
https://www.nuget.org/packages/ZOHOCRMSDK-8.0/
🔗
SDKs
https://github.com/zoho/zohocrm-java-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/nodejs-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/typescript-sdk-8.0
🔗
SDKs
https://rubygems.org/gems/ZOHOCRMSDK8_0
🔗
SDKs
https://github.com/zoho/zohocrm-javascript-sdk-8.0
🔗
SDKs
https://github.com/zoho/zohocrm-scala-sdk-8.0
🔗
SDKs
https://cocoapods.org/pods/ZCRMiOS
🔗
DeveloperPortal
https://www.zoho.com/desk/developers/
🔗
SDKs
https://github.com/zoho/ZohoDeskPortalSDK
🔗
SDKs
https://github.com/zoho/react-native-zohodesk-portal-sdk
🔗
SDKs
https://github.com/zoho/zdesk-asap-flutter
🔗
SDKs
https://github.com/zoho/cordova-plugin-zohodesk-portal
🔗
Tools
https://github.com/zoho/analytics-mcp-server
🔗
Integrations
https://github.com/zoho/analytics-dataiku-import-plugin
🔗
Integrations
https://github.com/zoho/analytics-dataiku-export-plugin
🔗
DeveloperPortal
https://www.bigin.com/developer-center.html

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OpenAPI Specification

zoho-users-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Helpcenter Users API
  version: 1.0.0
tags:
- name: Users
paths:
  /users/{userId}/actions/transfer_and_delete:
    post:
      security:
      - iam-oauth2-schema:
        - ZohoCRM.users.CREATE
      summary: Transfer User
      description: Transfer user records, assignments, and criteria to another user
      operationId: userTransfer
      parameters:
      - $ref: '#/components/parameters/UserId'
      requestBody:
        content:
          application/json:
            schema:
              type: object
              description: Request body for transferring and deleting user data
              additionalProperties: false
              properties:
                transfer_and_delete:
                  type: array
                  description: Array of transfer and delete operations
                  maxItems: 1
                  items:
                    type: object
                    description: Transfer and delete operation details
                    additionalProperties: false
                    properties:
                      move_subordinate:
                        type: object
                        description: Details of the user to whom subordinates will be moved
                        additionalProperties: false
                        properties:
                          id:
                            type: string
                            description: User ID to move subordinates to
                            maxLength: 19
                        required:
                        - id
                      transfer:
                        type: object
                        description: Transfer settings for records, assignments, and criteria
                        additionalProperties: false
                        properties:
                          records:
                            type: boolean
                            description: Whether to transfer records
                          assignment:
                            type: boolean
                            description: Whether to transfer assignments
                          criteria:
                            type: boolean
                            description: Whether to transfer criteria
                          id:
                            type: string
                            description: User ID to transfer data to
                            maxLength: 19
                        required:
                        - id
                    required:
                    - move_subordinate
                    - transfer
              required:
              - transfer_and_delete
        required: true
      responses:
        '200':
          description: User transfer scheduled successfully
          content:
            application/json:
              schema:
                type: object
                description: Response body for successful user transfer and delete operation
                additionalProperties: false
                properties:
                  transfer_and_delete:
                    type: array
                    description: Array containing transfer and delete operation results
                    maxItems: 1
                    items:
                      type: object
                      description: Transfer and delete operation result
                      additionalProperties: false
                      properties:
                        status:
                          type: string
                          description: Status of the operation
                          maxLength: 100
                        code:
                          type: string
                          description: Response code indicating operation scheduled
                          enum:
                          - SUCCESS
                        message:
                          type: string
                          description: Human-readable message describing the result
                          maxLength: 500
                        details:
                          type: object
                          description: Additional details about the scheduled operation
                          additionalProperties: false
                          properties:
                            job_id:
                              type: string
                              description: Unique identifier for the scheduled job
                              maxLength: 50
                            id:
                              type: string
                              description: User identifier
                              maxLength: 19
                          required:
                          - job_id
                          - id
                      required:
                      - status
                      - code
                      - message
                      - details
                required:
                - transfer_and_delete
        '400':
          description: Bad Request - Invalid data or missing required fields
          content:
            application/json:
              schema:
                oneOf:
                - type: object
                  description: Error response with transfer array
                  additionalProperties: false
                  properties:
                    transfer_and_delete:
                      type: array
                      description: Array of transfer errors
                      maxItems: 1
                      items:
                        oneOf:
                        - type: object
                          additionalProperties: false
                          description: Validation errors
                          properties:
                            status:
                              type: string
                              description: Error status
                              enum:
                              - error
                            code:
                              type: string
                              description: Error code
                              enum:
                              - INVALID_DATA
                              - NOT_ALLOWED
                            message:
                              type: string
                              description: Error message
                              maxLength: 500
                            details:
                              oneOf:
                              - type: object
                                description: Invalid ID details
                                additionalProperties: false
                                properties:
                                  id:
                                    type: string
                                    description: Invalid ID value
                                    maxLength: 19
                                required:
                                - id
                              - type: object
                                description: Invalid field details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                required:
                                - api_name
                                - json_path
                              - type: object
                                description: Invalid data type details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  expected_data_type:
                                    type: string
                                    description: Expected data type
                                    maxLength: 50
                                required:
                                - api_name
                                - json_path
                                - expected_data_type
                              - type: object
                                description: Invalid owner status details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  owner_status:
                                    type: string
                                    description: Owner status
                                    enum:
                                    - no_crm_user
                                    - deleted
                                    - inactive
                                required:
                                - api_name
                                - json_path
                                - owner_status
                              - type: object
                                description: Invalid array element details
                                additionalProperties: false
                                properties:
                                  index:
                                    type: integer
                                    description: Array index
                                    format: int32
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  expected_data_type:
                                    type: string
                                    description: Expected data type
                                    maxLength: 50
                                required:
                                - index
                                - json_path
                                - expected_data_type
                          required:
                          - status
                          - code
                          - message
                          - details
                        - type: object
                          additionalProperties: false
                          description: Error response for expected field missing
                          properties:
                            status:
                              type: string
                              description: Error status
                              enum:
                              - error
                            code:
                              type: string
                              description: Error code
                              enum:
                              - EXPECTED_FIELD_MISSING
                            message:
                              type: string
                              description: Error message
                              maxLength: 500
                            details:
                              type: object
                              description: Expected field details
                              additionalProperties: false
                              properties:
                                expected_data:
                                  type: array
                                  description: List of expected fields
                                  maxItems: 100
                                  items:
                                    type: object
                                    description: Expected field information
                                    additionalProperties: false
                                    properties:
                                      api_name:
                                        type: string
                                        description: API field name
                                        maxLength: 100
                                      json_path:
                                        type: string
                                        description: JSON path to the field
                                        maxLength: 200
                                    required:
                                    - api_name
                                    - json_path
                          required:
                          - status
                          - code
                          - message
                          - details
                  required:
                  - transfer_and_delete
                - type: object
                  description: Error response for invalid user or data
                  additionalProperties: false
                  properties:
                    status:
                      type: string
                      description: Error status
                      enum:
                      - error
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_DATA
                      - NOT_ALLOWED
                    message:
                      type: string
                      description: Error message
                      maxLength: 500
                    details:
                      oneOf:
                      - type: object
                        description: Invalid user in path details
                        additionalProperties: false
                        properties:
                          resource_path_index:
                            type: integer
                            description: Resource path index
                            format: int32
                          owner_status:
                            type: string
                            description: Owner status
                            enum:
                            - no_crm_user
                            - deleted
                        required:
                        - resource_path_index
                        - owner_status
                      - type: object
                        description: Maximum length exceeded details
                        additionalProperties: false
                        properties:
                          api_name:
                            type: string
                            description: API field name
                            maxLength: 100
                          json_path:
                            type: string
                            description: JSON path to the field
                            maxLength: 200
                          maximum_length:
                            type: integer
                            description: Maximum allowed length
                            format: int32
                        required:
                        - api_name
                        - json_path
                        - maximum_length
                  required:
                  - status
                  - code
                  - message
                  - details
        '403':
          description: Forbidden - User does not have permission to perform this operation
          content:
            application/json:
              schema:
                type: object
                description: Error response for permission denied
                additionalProperties: false
                properties:
                  status:
                    type: string
                    description: Error status
                    enum:
                    - error
                  code:
                    type: string
                    description: Error code indicating no permission
                    enum:
                    - NO_PERMISSION
                  message:
                    type: string
                    description: Error message describing the permission issue
                    maxLength: 500
                  details:
                    type: object
                    description: Additional details about missing permissions
                    additionalProperties: false
                    properties:
                      permissions:
                        type: array
                        description: List of required permissions that are missing
                        maxItems: 1
                        items:
                          type: string
                          description: Permission name
                          maxLength: 200
                    required:
                    - permissions
                required:
                - status
                - code
                - message
                - details
      tags:
      - Users
  /users/actions/transfer_and_delete:
    post:
      security:
      - iam-oauth2-schema:
        - ZohoCRM.users.CREATE
      summary: Transfer User
      description: Transfer user records, assignments, and criteria to another user
      operationId: userTransferWithoutId
      requestBody:
        content:
          application/json:
            schema:
              type: object
              description: Request body for transferring and deleting user data
              additionalProperties: false
              properties:
                transfer_and_delete:
                  type: array
                  description: Array of transfer and delete operations
                  maxItems: 1
                  items:
                    type: object
                    description: Transfer and delete operation details
                    additionalProperties: false
                    properties:
                      id:
                        type: string
                        description: User ID to be deleted and transferred
                        maxLength: 19
                      move_subordinate:
                        type: object
                        description: Details of the user to whom subordinates will be moved
                        additionalProperties: false
                        properties:
                          id:
                            type: string
                            description: User ID to move subordinates to
                            maxLength: 19
                        required:
                        - id
                      transfer:
                        type: object
                        description: Transfer settings for records, assignments, and criteria
                        additionalProperties: false
                        properties:
                          records:
                            type: boolean
                            description: Whether to transfer records
                          assignment:
                            type: boolean
                            description: Whether to transfer assignments
                          criteria:
                            type: boolean
                            description: Whether to transfer criteria
                          id:
                            type: string
                            description: User ID to transfer data to
                            maxLength: 19
                        required:
                        - id
                    required:
                    - id
                    - move_subordinate
                    - transfer
              required:
              - transfer_and_delete
        required: true
      responses:
        '200':
          description: User transfer scheduled successfully
          content:
            application/json:
              schema:
                type: object
                description: Response body for successful user transfer and delete operation
                additionalProperties: false
                properties:
                  transfer_and_delete:
                    type: array
                    description: Array containing transfer and delete operation results
                    maxItems: 1
                    items:
                      type: object
                      description: Transfer and delete operation result
                      additionalProperties: false
                      properties:
                        status:
                          type: string
                          description: Status of the operation
                          maxLength: 100
                        code:
                          type: string
                          description: Response code indicating operation scheduled
                          enum:
                          - SUCCESS
                        message:
                          type: string
                          description: Human-readable message describing the result
                          maxLength: 500
                        details:
                          type: object
                          description: Additional details about the scheduled operation
                          additionalProperties: false
                          properties:
                            job_id:
                              type: string
                              description: Unique identifier for the scheduled job
                              maxLength: 50
                            id:
                              type: string
                              description: User identifier
                              maxLength: 19
                          required:
                          - job_id
                          - id
                      required:
                      - status
                      - code
                      - message
                      - details
                required:
                - transfer_and_delete
        '400':
          description: Bad Request - Invalid data or missing required fields
          content:
            application/json:
              schema:
                oneOf:
                - type: object
                  description: Error response with transfer array
                  additionalProperties: false
                  properties:
                    transfer_and_delete:
                      type: array
                      description: Array of transfer errors
                      maxItems: 1
                      items:
                        oneOf:
                        - type: object
                          additionalProperties: false
                          description: Validation errors
                          properties:
                            status:
                              type: string
                              description: Error status
                              enum:
                              - error
                            code:
                              type: string
                              description: Error code
                              enum:
                              - INVALID_DATA
                              - NOT_ALLOWED
                            message:
                              type: string
                              description: Error message
                              maxLength: 500
                            details:
                              oneOf:
                              - type: object
                                description: Invalid ID details
                                additionalProperties: false
                                properties:
                                  id:
                                    type: string
                                    description: Invalid ID value
                                    maxLength: 19
                                required:
                                - id
                              - type: object
                                description: Invalid field details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                required:
                                - api_name
                                - json_path
                              - type: object
                                description: Invalid data type details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  expected_data_type:
                                    type: string
                                    description: Expected data type
                                    maxLength: 50
                                required:
                                - api_name
                                - json_path
                                - expected_data_type
                              - type: object
                                description: Invalid owner status details
                                additionalProperties: false
                                properties:
                                  api_name:
                                    type: string
                                    description: API field name
                                    maxLength: 100
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  owner_status:
                                    type: string
                                    description: Owner status
                                    enum:
                                    - no_crm_user
                                    - deleted
                                    - inactive
                                required:
                                - api_name
                                - json_path
                                - owner_status
                              - type: object
                                description: Invalid array element details
                                additionalProperties: false
                                properties:
                                  index:
                                    type: integer
                                    description: Array index
                                    format: int32
                                  json_path:
                                    type: string
                                    description: JSON path to the field
                                    maxLength: 200
                                  expected_data_type:
                                    type: string
                                    description: Expected data type
                                    maxLength: 50
                                required:
                                - index
                                - json_path
                                - expected_data_type
                          required:
                          - status
                          - code
                          - message
                          - details
                        - type: object
                          additionalProperties: false
                          description: Error response for expected field missing
                          properties:
                            status:
                              type: string
                              description: Error status
                              enum:
                              - error
                            code:
                              type: string
                              description: Error code
                              enum:
                              - EXPECTED_FIELD_MISSING
                            message:
                              type: string
                              description: Error message
                              maxLength: 500
                            details:
                              type: object
                              description: Expected field details
                              additionalProperties: false
                              properties:
                                expected_data:
                                  type: array
                                  description: List of expected fields
                                  maxItems: 100
                                  items:
                                    type: object
                                    description: Expected field information
                                    additionalProperties: false
                                    properties:
                                      api_name:
                                        type: string
                                        description: API field name
                                        maxLength: 100
                                      json_path:
                                        type: string
                                        description: JSON path to the field
                                        maxLength: 200
                                    required:
                                    - api_name
                                    - json_path
                          required:
                          - status
                          - code
                          - message
                          - details
                  required:
                  - transfer_and_delete
                - type: object
                  description: Error response for invalid user or data
                  additionalProperties: false
                  properties:
                    status:
                      type: string
                      description: Error status
                      enum:
                      - error
                    code:
                      type: string
                      description: Error code
                      enum:
                      - INVALID_DATA
                      - NOT_ALLOWED
                    message:
                      type: string
                      description: Error message
                      maxLength: 500
                    details:
                      type: object
                      description: Maximum length exceeded details
                      additionalProperties: false
                      properties:
                        api_name:
                          type: string
                          description: API field name
                          maxLength: 100
                        json_path:
                          type: string
                          description: JSON path to the field
                          maxLength: 200
                        

# --- truncated at 32 KB (153 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-users-api-openapi.yml