Zoho

Zoho User Management APIs API

Manage User APIs allow you to add, remove, activate, or deactivate users in your Zoho Analytics organization programmatically.

GitHub OpenAPI

Documentation

📖
Documentation
https://www.zoho.com/crm/developer/docs/api/
📖
APIReference
https://www.zoho.com/crm/developer/docs/api/v8/
📖
GettingStarted
https://www.zoho.com/crm/developer/docs/
📖
Documentation
https://desk.zoho.com/DeskAPIDocument
📖
Documentation
https://www.zoho.com/analytics/api/v2/introduction.html
📖
APIReference
https://www.zoho.com/analytics/api/v2/
📖
Documentation
https://www.bigin.com/developer/docs/apis/v2/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-user-management-apis-api-openapi.yml

Code Examples

💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-Sample-apps-iOS
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-flutter
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-reactnative
💻
CodeExamples
https://github.com/zoho/Zoho-Desk-ASAP-Mobile-SDK-API-Samples
💻
CodeExamples
https://github.com/zoho/analytics-codestudio

Other Resources

🔗
SDKs
https://packagist.org/packages/zohocrm/php-sdk-8.0
🔗
SDKs
https://pypi.org/project/zohocrmsdk8-0/
🔗
SDKs
https://www.nuget.org/packages/ZOHOCRMSDK-8.0/
🔗
SDKs
https://github.com/zoho/zohocrm-java-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/nodejs-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/typescript-sdk-8.0
🔗
SDKs
https://rubygems.org/gems/ZOHOCRMSDK8_0
🔗
SDKs
https://github.com/zoho/zohocrm-javascript-sdk-8.0
🔗
SDKs
https://github.com/zoho/zohocrm-scala-sdk-8.0
🔗
SDKs
https://cocoapods.org/pods/ZCRMiOS
🔗
DeveloperPortal
https://www.zoho.com/desk/developers/
🔗
SDKs
https://github.com/zoho/ZohoDeskPortalSDK
🔗
SDKs
https://github.com/zoho/react-native-zohodesk-portal-sdk
🔗
SDKs
https://github.com/zoho/zdesk-asap-flutter
🔗
SDKs
https://github.com/zoho/cordova-plugin-zohodesk-portal
🔗
Tools
https://github.com/zoho/analytics-mcp-server
🔗
Integrations
https://github.com/zoho/analytics-dataiku-import-plugin
🔗
Integrations
https://github.com/zoho/analytics-dataiku-export-plugin
🔗
DeveloperPortal
https://www.bigin.com/developer-center.html

OpenAPI Specification

zoho-user-management-apis-api-openapi.yml Raw ↑ 
openapi: 3.1.0
info:
  title: Helpcenter User Management APIs API
  version: 1.0.0
  description: Manage User APIs allow you to add, remove, activate, or deactivate users in your Zoho Analytics organization programmatically.
tags:
- name: User Management APIs
  description: Manage User APIs allow you to add, remove, activate, or deactivate users in your Zoho Analytics organization programmatically.
paths:
  /restapi/v2/users:
    get:
      tags:
      - User Management APIs
      summary: Get Users
      description: Returns list of users for the specified organization.
      operationId: getUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.read
      parameters:
      - $ref: '#/components/parameters/org-id'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetUsersResponse'
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
    post:
      tags:
      - User Management APIs
      summary: Add Users
      description: Add users to the specified organization.
      operationId: addUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.create
      parameters:
      - $ref: '#/components/parameters/org-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/AddUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
    delete:
      tags:
      - User Management APIs
      summary: Remove Users
      description: Remove users from the specified organization.
      operationId: removeUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.delete
      parameters:
      - $ref: '#/components/parameters/org-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/RemoveUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/users/active:
    put:
      tags:
      - User Management APIs
      summary: Activate Users
      description: Activate users in the specified organization.
      operationId: activateUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.update
      parameters:
      - $ref: '#/components/parameters/org-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/ActivateUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/users/inactive:
    put:
      tags:
      - User Management APIs
      summary: Deactivate Users
      description: Deactivate users in the specified organization.
      operationId: deActivateUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.update
      parameters:
      - $ref: '#/components/parameters/org-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/DeactivateUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/users/role:
    put:
      tags:
      - User Management APIs
      summary: Change User Role
      description: Change role for the specified users.
      operationId: changeUserRole
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.update
      parameters:
      - $ref: '#/components/parameters/org-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/ChangeUserRoleConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/subscription:
    get:
      tags:
      - User Management APIs
      summary: Get Subscription Details
      description: Returns subscription details of the specified organization.
      operationId: getSubscriptionDetails
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.read
      parameters:
      - $ref: '#/components/parameters/org-id'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetSubscriptionDetailsResponse'
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/resources:
    get:
      tags:
      - User Management APIs
      summary: Get Resource Details
      description: Returns resource usage details of the specified organization.
      operationId: getResourceDetails
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.read
      parameters:
      - $ref: '#/components/parameters/org-id'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetResourceDetailsResponse'
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/workspaces/{workspace-id}/users:
    get:
      tags:
      - User Management APIs
      summary: Get Workspace Users
      description: Returns list of users for the specified workspace.
      operationId: getWorkspaceUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.read
      parameters:
      - $ref: '#/components/parameters/workspace-id'
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetWorkspaceUsersResponse'
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
    post:
      tags:
      - User Management APIs
      summary: Add Workspace Users
      description: Add users to the specified workspace.
      operationId: addWorkspaceUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.create
      parameters:
      - $ref: '#/components/parameters/workspace-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/AddWorkspaceUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
    delete:
      tags:
      - User Management APIs
      summary: Delete Workspace Users
      description: Delete users from the specified workspace.
      operationId: deleteWorkspaceUsers
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.delete
      parameters:
      - $ref: '#/components/parameters/workspace-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/DeleteWorkspaceUsersConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/workspaces/{workspace-id}/users/status:
    put:
      tags:
      - User Management APIs
      summary: Change Workspace Users Status
      description: Update activation status of users in a Zoho Analytics workspace.
      operationId: changeWorkspaceUsersStatus
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.update
      parameters:
      - $ref: '#/components/parameters/workspace-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/ChangeWorkspaceUsersStatusConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
  /restapi/v2/workspaces/{workspace-id}/users/role:
    put:
      tags:
      - User Management APIs
      summary: Change Workspace Users Role
      description: Update role of users in a Zoho Analytics workspace.
      operationId: changeWorkspaceUsersRole
      security:
      - iam-oauth2-schema:
        - ZohoAnalytics.usermanagement.update
      parameters:
      - $ref: '#/components/parameters/workspace-id'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                CONFIG:
                  $ref: '#/components/schemas/ChangeWorkspaceUsersRoleConfig'
              required:
              - CONFIG
            encoding:
              CONFIG:
                contentType: application/json
      responses:
        '204':
          description: No Content
        default:
          $ref: https://raw.githubusercontent.com/zoho/analytics-oas/refs/heads/main/v2.0/zoho-analytics-api-common.json#/components/responses/CommonErrorResponse
components:
  schemas:
    GetUsersResponse:
      type: object
      properties:
        status:
          type: string
        summary:
          type: string
        data:
          type: object
          properties:
            users:
              type: array
              items:
                type: object
                properties:
                  emailId:
                    type: string
                  status:
                    type: boolean
                  role:
                    type: string
      examples:
      - status: success
        summary: Get users
        data:
          users:
          - emailId: user1@gmail.com
            status: true
            role: Organization Admin
          - emailId: user2@gmail.com
            status: true
            role: User
    ChangeWorkspaceUsersRoleConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
          description: Domain of users whose role is being changed
        role:
          type: string
          description: New role to assign (USER, WORKSPACEADMIN, or custom)
      required:
      - emailIds
      - role
    AddWorkspaceUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
          description: Name of the domain to which users are added
        role:
          type: string
          description: Role to assign (USER, WORKSPACEADMIN or custom role)
      required:
      - emailIds
    ChangeUserRoleConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        role:
          type: string
          enum:
          - USER
          - VIEWER
          - ORGADMIN
        domainName:
          type: string
      required:
      - emailIds
      - role
      examples:
      - emailIds:
        - emailId1
        - emailId2
        role: USER
    RemoveUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
        domainName:
          type: string
      required:
      - emailIds
      examples:
      - emailIds:
        - <email-id1>
        - <email-id2>
    GetResourceDetailsResponse:
      type: object
      properties:
        status:
          type: string
        summary:
          type: string
        data:
          type: object
          properties:
            resourceDetails:
              type: array
              items:
                type: object
                properties:
                  resourceName:
                    type: string
                  resourceUsage:
                    type: object
                    properties:
                      allocated:
                        type: string
                      used:
                        type: string
                      remaining:
                        type: string
                      remarks:
                        type: string
      examples:
      - status: success
        summary: Get resource details
        data:
          resourceDetails:
          - resourceName: users
            resourceUsage:
              allocated: '15'
              used: '15'
              remaining: '0'
              remarks: ''
          - resourceName: roUsers
            resourceUsage:
              allocated: '25'
              used: '1'
              remaining: '24'
              remarks: ''
    ChangeWorkspaceUsersStatusConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
          description: Domain to update user status in
        operation:
          type: string
          enum:
          - activate
          - deactivate
          description: The status operation to perform
      required:
      - emailIds
      - operation
    DeactivateUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
      required:
      - emailIds
      examples:
      - emailIds:
        - emailId1
        - emailId2
    DeleteWorkspaceUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
          description: Domain name to remove users from
      required:
      - emailIds
    GetSubscriptionDetailsResponse:
      type: object
      properties:
        status:
          type: string
        summary:
          type: string
        data:
          type: object
          properties:
            subscription:
              type: object
              properties:
                planName:
                  type: string
                addOns:
                  type: string
                billingDate:
                  type: string
                trialStatus:
                  type: boolean
      examples:
      - status: success
        summary: Get subscription details
        data:
          subscription:
            planName: Premium
            addOns: Zoho Recruit Connector,Zoho Books Connector
            billingDate: ' - '
            trialStatus: false
    GetWorkspaceUsersResponse:
      type: object
      properties:
        status:
          type: string
        summary:
          type: string
        data:
          type: object
          properties:
            users:
              type: array
              items:
                type: object
                properties:
                  emailId:
                    type: string
                  status:
                    type: boolean
                  role:
                    type: string
                required:
                - emailId
                - status
                - role
          required:
          - users
      required:
      - status
      - summary
      - data
      examples:
      - status: success
        summary: Get workspace users
        data:
          users:
          - emailId: user101@zoho.com
            status: true
            role: Account Admin
          - emailId: user1@zoho.com
            status: true
            role: Workspace Admin
          - emailId: user2@zoho.com
            status: true
            role: Workspace Admin
    ActivateUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
            format: email
        domainName:
          type: string
      required:
      - emailIds
      examples:
      - emailIds:
        - emailId1
        - emailId2
    AddUsersConfig:
      type: object
      properties:
        emailIds:
          type: array
          items:
            type: string
        role:
          type: string
          description: 'Supported roles: USER, VIEWER, ORGADMIN'
        domainName:
          type: string
      required:
      - emailIds
      examples:
      - emailIds:
        - <email-id1>
        - <email-id2>
        role: USER
  parameters:
    workspace-id:
      name: workspace-id
      in: path
      required: true
      schema:
        type: string
      description: ID of the workspace.
    org-id:
      name: ZANALYTICS-ORGID
      in: header
      required: true
      schema:
        type: string
      description: Organization ID (can be obtained using Get Organizations API).
  securitySchemes:
    iam-oauth2-schema:
      $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema
x-entity: Helpcenter