Zoho

Zoho Ticket API

The Ticket API from Zoho — 23 operation(s) for ticket.

GitHub OpenAPI
Business capability
Customer Inquiry Management BC-430.10

Operations 27

GET /api/v1/tickets/{ticketId}/resolution Get ticket resolution #
DELETE /api/v1/tickets/{ticketId}/resolution Delete ticket resolution #
PATCH /api/v1/tickets/{ticketId}/resolution Update ticket resolution #
GET /api/v1/agentsTicketsCount List all agentsTicketsCount #
POST /api/v1/tickets/moveToTrash Move Tickets to trash #
GET /api/v1/associatedTickets List all associated tickets #
POST /api/v1/tickets/updateMany Bulk update tickets #
POST /api/v1/tickets/deleteSpam Delete spam tickets #
GET /api/v1/tickets/archivedTickets Get Archived Ticket List #
POST /api/v1/tickets/{ticketId}/move Move ticket #
GET /api/v1/tickets/{ticketId}/metrics Get ticket metrics #
POST /api/v1/tickets/{ticketId}/merge Merge two tickets #
POST /api/v1/tickets/emptySpam Empty spam tickets #
POST /api/v1/tickets/{ticketId}/notifyArticleUsage Map articles to tickets #
GET /api/v1/tickets/{ticketId}/resolutionHistory Get resolution history #
POST /api/v1/tickets/markSpam Mark ticket as spam #
GET /api/v1/contacts/{contactId}/tickets List tickets by contact #
POST /api/v1/tickets/{ticketId}/markAsRead Mark as read #
GET /api/v1/tickets List all tickets #
POST /api/v1/tickets Create a ticket #
POST /api/v1/closeTickets Closed many tickets #
GET /api/v1/ticketQueueView/count List all ticketQueueView count #
GET /api/v1/tickets/{ticketId} Get a ticket #
PATCH /api/v1/tickets/{ticketId} Update a ticket #
POST /api/v1/tickets/{ticketId}/markAsUnRead Mark as unread #
POST /api/v1/tickets/{ticketId}/threads/{threadId}/split Split tickets #
GET /api/v1/products/{productId}/tickets List tickets by products #

Documentation

📖
Documentation
https://www.zoho.com/crm/developer/docs/api/
📖
APIReference
https://www.zoho.com/crm/developer/docs/api/v8/
📖
GettingStarted
https://www.zoho.com/crm/developer/docs/
📖
Documentation
https://desk.zoho.com/DeskAPIDocument
📖
Documentation
https://www.zoho.com/analytics/api/v2/introduction.html
📖
APIReference
https://www.zoho.com/analytics/api/v2/
📖
Documentation
https://www.bigin.com/developer/docs/apis/v2/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-ticket-api-openapi.yml

Code Examples

💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-Sample-apps-iOS
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-flutter
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-reactnative
💻
CodeExamples
https://github.com/zoho/Zoho-Desk-ASAP-Mobile-SDK-API-Samples
💻
CodeExamples
https://github.com/zoho/analytics-codestudio

Other Resources

🔗
SDKs
https://packagist.org/packages/zohocrm/php-sdk-8.0
🔗
SDKs
https://pypi.org/project/zohocrmsdk8-0/
🔗
SDKs
https://www.nuget.org/packages/ZOHOCRMSDK-8.0/
🔗
SDKs
https://github.com/zoho/zohocrm-java-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/nodejs-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/typescript-sdk-8.0
🔗
SDKs
https://rubygems.org/gems/ZOHOCRMSDK8_0
🔗
SDKs
https://github.com/zoho/zohocrm-javascript-sdk-8.0
🔗
SDKs
https://github.com/zoho/zohocrm-scala-sdk-8.0
🔗
SDKs
https://cocoapods.org/pods/ZCRMiOS
🔗
DeveloperPortal
https://www.zoho.com/desk/developers/
🔗
SDKs
https://github.com/zoho/ZohoDeskPortalSDK
🔗
SDKs
https://github.com/zoho/react-native-zohodesk-portal-sdk
🔗
SDKs
https://github.com/zoho/zdesk-asap-flutter
🔗
SDKs
https://github.com/zoho/cordova-plugin-zohodesk-portal
🔗
Tools
https://github.com/zoho/analytics-mcp-server
🔗
Integrations
https://github.com/zoho/analytics-dataiku-import-plugin
🔗
Integrations
https://github.com/zoho/analytics-dataiku-export-plugin
🔗
DeveloperPortal
https://www.bigin.com/developer-center.html

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OpenAPI Specification

zoho-ticket-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Ticket API
  version: 1.0.0
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-ticket-api-openapi.yml