Zoho

Zoho Dependency Mappings API

The DependencyMappings API from Zoho — 2 operation(s) for dependencymappings.

GitHub OpenAPI

Operations 2

GET /api/v1/availableDependencyMappings Get possible dependency mappings in a layout #
GET /api/v1/dependencyMappings List dependency mappings in a layout #

Documentation

📖
Documentation
https://www.zoho.com/crm/developer/docs/api/
📖
APIReference
https://www.zoho.com/crm/developer/docs/api/v8/
📖
GettingStarted
https://www.zoho.com/crm/developer/docs/
📖
Documentation
https://desk.zoho.com/DeskAPIDocument
📖
Documentation
https://www.zoho.com/analytics/api/v2/introduction.html
📖
APIReference
https://www.zoho.com/analytics/api/v2/
📖
Documentation
https://www.bigin.com/developer/docs/apis/v2/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-dependencymappings-api-openapi.yml

Code Examples

💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-Sample-apps-iOS
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-flutter
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-reactnative
💻
CodeExamples
https://github.com/zoho/Zoho-Desk-ASAP-Mobile-SDK-API-Samples
💻
CodeExamples
https://github.com/zoho/analytics-codestudio

Other Resources

🔗
SDKs
https://packagist.org/packages/zohocrm/php-sdk-8.0
🔗
SDKs
https://pypi.org/project/zohocrmsdk8-0/
🔗
SDKs
https://www.nuget.org/packages/ZOHOCRMSDK-8.0/
🔗
SDKs
https://github.com/zoho/zohocrm-java-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/nodejs-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/typescript-sdk-8.0
🔗
SDKs
https://rubygems.org/gems/ZOHOCRMSDK8_0
🔗
SDKs
https://github.com/zoho/zohocrm-javascript-sdk-8.0
🔗
SDKs
https://github.com/zoho/zohocrm-scala-sdk-8.0
🔗
SDKs
https://cocoapods.org/pods/ZCRMiOS
🔗
DeveloperPortal
https://www.zoho.com/desk/developers/
🔗
SDKs
https://github.com/zoho/ZohoDeskPortalSDK
🔗
SDKs
https://github.com/zoho/react-native-zohodesk-portal-sdk
🔗
SDKs
https://github.com/zoho/zdesk-asap-flutter
🔗
SDKs
https://github.com/zoho/cordova-plugin-zohodesk-portal
🔗
Tools
https://github.com/zoho/analytics-mcp-server
🔗
Integrations
https://github.com/zoho/analytics-dataiku-import-plugin
🔗
Integrations
https://github.com/zoho/analytics-dataiku-export-plugin
🔗
DeveloperPortal
https://www.bigin.com/developer-center.html

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OpenAPI Specification

zoho-dependencymappings-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Helpcenter Dependency Mappings API
  version: 1.0.0
tags:
- name: DependencyMappings
paths:
  /api/v1/availableDependencyMappings:
    get:
      tags:
      - DependencyMappings
      summary: Get possible dependency mappings in a layout
      description: This API fetches the parent and child fields using which you can configure dependency mappings in a layout.
      operationId: getAvailableDepMappings
      parameters:
      - $ref: '#/components/parameters/layoutId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '200':
          $ref: '#/components/responses/getAvailableDepMappings'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
      x-audience:
      - external-public
  /api/v1/dependencyMappings:
    get:
      tags:
      - DependencyMappings
      summary: List dependency mappings in a layout
      description: This API lists the dependency mappings configured in a layout. 
      operationId: getDependencyMappingsByLayoutId
      parameters:
      - $ref: '#/components/parameters/layoutId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '200':
          $ref: '#/components/responses/getDependencyMappingsByLayoutIdResponse'
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.basic.READ
      x-audience:
      - external-public
components:
  responses:
    getDependencyMappingsByLayoutIdResponse:
      description: getDependencyMappingsByLayoutIdResponse template definitions
      content:
        application/json:
          schema:
            oneOf:
            - type:
              - 'null'
              - object
              additionalProperties: false
              properties:
                data:
                  $ref: ./DependencyMappings.json#/components/schemas/dependencyJSONArr
              required:
              - data
            - type:
              - 'null'
              - object
              additionalProperties: false
              properties:
                data:
                  $ref: ./DependencyMappings.json#/components/schemas/dependencyJSONArr
              required:
              - data
          examples:
            Valid responses Definitions:
              value:
                data:
                - parent:
                    displayLabel: Category
                    allowedValues:
                    - General
                    - Defects
                    id: '4000000000421'
                  mappings:
                    General:
                    - Sub General
                    Defects:
                    - Sub Defects
                  id: '4000000007315'
                  childId: '4000000000423'
                  layoutId: '4000000007177'
                  parentId: '4000000000421'
                  child:
                    displayLabel: Sub Category
                    allowedValues:
                    - Sub General
                    - Sub Defects
                    id: '4000000000423'
                - parent:
                    displayLabel: Category
                    allowedValues:
                    - General
                    - Defects
                    id: '4000000000421'
                  mappings:
                    General:
                    - Open
                    - On Hold
                    - Escalated
                    - Closed
                    - Closed1
                    - newDeptClosed
                    - julyDeptClosed
                    - Open_july
                    - Open_newDept
                    Defects:
                    - Open
                    - On Hold
                    - Escalated
                    - Closed
                    - Closed1
                    - newDeptClosed
                    - julyDeptClosed
                    - Open_july
                    - Open_newDept
                  id: '4000000031003'
                  childId: '4000000000367'
                  layoutId: '4000000007177'
                  parentId: '4000000000421'
                  child:
                    displayLabel: Status
                    allowedValues:
                    - Open
                    - On Hold
                    - Escalated
                    - Closed
                    - Closed1
                    - newDeptClosed
                    - julyDeptClosed
                    - Open_july
                    - Open_newDept
                    id: '4000000000367'
                - parent:
                    displayLabel: Status
                    allowedValues:
                    - Open
                    - On Hold
                    - Escalated
                    - Closed
                    - Closed1
                    - newDeptClosed
                    - julyDeptClosed
                    - Open_july
                    - Open_newDept
                    id: '4000000000367'
                  mappings:
                    newDeptClosed:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Open_july:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Escalated:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Open_newDept:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    On Hold:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Closed:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Closed1:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    julyDeptClosed:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    Open:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                  id: '4000000032003'
                  childId: '4000000000409'
                  layoutId: '4000000007177'
                  parentId: '4000000000367'
                  child:
                    displayLabel: Mode
                    allowedValues:
                    - Phone
                    - Email
                    - Web
                    - Twitter
                    - Facebook
                    - Chat
                    - Forums
                    - Feedback Widget
                    id: '4000000000409'
    getAvailableDepMappings:
      description: getAvailableDepMappings template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              children:
                $ref: ./DependencyMappings.json#/components/schemas/picklistJSONArr
              parents:
                $ref: ./DependencyMappings.json#/components/schemas/picklistJSONArr
            required:
            - children
            - parents
          examples:
            Valid responses Definitions:
              value:
                children:
                - displayLabel: Category
                  allowedValues:
                  - -None-
                  - Call
                  - Meeting
                  - Demo
                  id: '4000000000145'
                - displayLabel: Status
                  allowedValues:
                  - Not Started
                  - Deferred
                  - In Progress
                  - Waiting on someone else
                  - Completed_july1
                  - Completed_newDept
                  id: '4000000000147'
                - displayLabel: Priority
                  allowedValues:
                  - High
                  - Highest
                  - Low
                  - Lowest
                  - Normal
                  id: '4000000000149'
                parents:
                - displayLabel: Category
                  allowedValues:
                  - -None-
                  - Call
                  - Meeting
                  - Demo
                  id: '4000000000145'
                - displayLabel: Status
                  allowedValues:
                  - Not Started
                  - Deferred
                  - In Progress
                  - Waiting on someone else
                  - Completed_july1
                  - Completed_newDept
                  id: '4000000000147'
                - displayLabel: Priority
                  allowedValues:
                  - High
                  - Highest
                  - Low
                  - Lowest
                  - Normal
                  id: '4000000000149'
  parameters:
    layoutId:
      name: layoutId
      in: query
      description: ID of the layout in which the dependency is mapped
      required: true
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int64
        description: ID of the layout in which the dependency is mapped
        pattern: ([0-9]+)
  securitySchemes:
    iam-oauth2-schema:
      $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema
x-entity: Helpcenter