Zoho Department API

openapi: 3.1.0
info:
  title: Helpcenter Department API
  version: 1.0.0
tags:
- name: Department
paths:
  /api/v1/departments/{departmentId}/associateAgents:
    post:
      tags:
      - Department
      summary: Associate agents to department
      description: This API associates agents to a department.
      operationId: associateAgentsToDepartment
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/associateAgents_agentIdsArray'
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}:
    get:
      tags:
      - Department
      summary: Get department
      description: This API fetches the details of a department from your help desk
      operationId: getDepartment
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '200':
          $ref: '#/components/responses/getDepartmentResponse'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
    patch:
      tags:
      - Department
      summary: Update department
      description: This API updates the details of an existing department.
      operationId: updateDepartment
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/updateDepartmentJson'
      responses:
        '200':
          $ref: '#/components/responses/getDepartmentResponse'
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}/logo:
    get:
      tags:
      - Department
      summary: Get department logo
      description: This API fetches the logo set for a department.
      operationId: getDepartmentLogo
      parameters:
      - name: fileSize
        in: query
        description: Size of the image file to download. Values allowed are @THUMBNAIL@ (image with reduced dimensions and size) and @ACTUAL@ (image with actual dimensions and size). The default value is @ACTUAL@.
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: Size of the image file to download. Values allowed are @THUMBNAIL@ (image with reduced dimensions and size) and @ACTUAL@ (image with actual dimensions and size). The default value is @ACTUAL@.
          enum:
          - THUMBNAIL
          - ACTUAL
          maxLength: 100
          minLength: 0
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '200':
          $ref: ./Common.json#/components/responses/fileResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
    post:
      tags:
      - Department
      summary: Upload department logo
      description: This API updates the logo set for a department.
      operationId: updateDepartmentLogo
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                departmentLogo:
                  type: string
                  format: binary
              required:
              - departmentLogo
      responses:
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
    delete:
      tags:
      - Department
      summary: Delete department logo
      description: This API removes the logo set for a department.
      operationId: deleteDepartmentLogo
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.DELETE
        - Desk.basic.DELETE
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}/enable:
    post:
      tags:
      - Department
      summary: Enable department
      description: This API enables a department in your help desk portal.
      operationId: enableDepartment
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}/disable:
    post:
      tags:
      - Department
      summary: Disable department
      description: This API disables a department in your help desk portal.
      operationId: disableDepartment
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/disableTransfer'
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
  /api/v1/departmentsByIds:
    get:
      tags:
      - Department
      summary: Get department details by department IDs
      description: This API fetches the details of the departments whose IDs are passed in the API request.
      operationId: getDepartmentsByIds
      parameters:
      - name: departmentIds
        in: query
        description: Comma-separated array of department IDs. Maximum number of IDs allowed is 50.
        required: true
        style: simple
        explode: true
        schema:
          type:
          - 'null'
          - array
          description: Comma-separated array of department IDs. Maximum number of IDs allowed is 50.
          items:
            type:
            - string
            - 'null'
            - integer
            format: int64
            pattern: ([0-9]+)
          uniqueItems: false
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '200':
          $ref: '#/components/responses/departmentListViewArray'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}/agents:
    get:
      tags:
      - Department
      summary: List agents in department
      description: This API lists the agents in a department.
      operationId: getAgentsInDepartment
      parameters:
      - name: fieldName
        in: query
        description: 'Name of the field that must be used for searching and listing agents. Values allowed are: @firstName@, @lastName@, @name@, and @emailId@.'
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: 'Name of the field that must be used for searching and listing agents. Values allowed are: @firstName@, @lastName@, @name@, and @emailId@.'
          enum:
          - firstName
          - lastName
          - emailId
          - name
          maxLength: 100
          minLength: 0
      - $ref: '#/components/parameters/searchStr'
      - name: isLightAgent
        in: query
        description: Key that denotes if the agents must be light or non light.
        required: false
        style: form
        explode: true
        schema:
          type:
          - boolean
          - 'null'
          description: Key that denotes if the agents must be light or non light.
      - name: sortOrder
        in: query
        description: 'To sort the available list of agents in either ascending or descending order. Values allowed are: @asc@ or @desc@'
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: 'To sort the available list of agents in either ascending or descending order. Values allowed are: @asc@ or @desc@'
          enum:
          - asc
          - desc
          maxLength: 100
          minLength: 0
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/from'
      - name: isConfirmed
        in: query
        description: Key that denotes if the agents must be confirmed or unconfirmed.
        required: false
        style: form
        explode: true
        schema:
          type:
          - boolean
          - 'null'
          description: Key that denotes if the agents must be confirmed or unconfirmed.
      - name: status
        in: query
        description: 'Key that filters agents, based on their activation status: @ACTIVE@ or @DISABLED@'
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: 'Key that filters agents, based on their activation status: @ACTIVE@ or @DISABLED@'
          enum:
          - ACTIVE
          - DISABLED
          maxLength: 100
          minLength: 0
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '200':
          $ref: ./Agent.json#/components/responses/agentListArray
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
  /api/v1/departments/count:
    get:
      tags:
      - Department
      summary: Get department count
      description: This API returns the number of departments configured in your help desk portal.
      operationId: getDepartmentsCount
      parameters:
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '200':
          $ref: '#/components/responses/deptCountResponse'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
  /api/v1/departments/{departmentId}/dissociateAgents:
    post:
      tags:
      - Department
      summary: Dissociate agents from department
      description: This API dissociates agents from a department.
      operationId: dissociateAgents
      parameters:
      - $ref: '#/components/parameters/departmentId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/dissociateAgents_agentIdsArray'
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
      security:
      - iam-oauth2-schema:
        - Desk.settings.UPDATE
        - Desk.basic.UPDATE
      x-audience:
      - external-public
  /api/v1/departments:
    get:
      tags:
      - Department
      summary: List departments
      description: This API lists a particular number of departments, based on the limit specified.
      operationId: getDepartments
      parameters:
      - name: chatStatus
        in: query
        description: Key that filters departments based on their chat status. Values allowed are @AVAILABLE@, @DISABLED@, @NOT_CREATED@, and @${UNAVAILABLE}@. @${UNAVAILABLE}@ refers to departments which are not available for chat.
        required: false
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: Key that filters departments based on their chat status. Values allowed are @AVAILABLE@, @DISABLED@, @NOT_CREATED@, and @${UNAVAILABLE}@. @${UNAVAILABLE}@ refers to departments which are not available for chat.
          enum:
          - AVAILABLE
          - DISABLED
          - NOT_CREATED
          - ${UNAVAILABLE}
          maxLength: 100
          minLength: 0
      - $ref: '#/components/parameters/searchStr'
      - name: isEnabled
        in: query
        description: Key that filters departments based on their enabled status
        required: false
        style: form
        explode: true
        schema:
          type:
          - boolean
          - 'null'
          description: Key that filters departments based on their enabled status
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/from'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '200':
          $ref: '#/components/responses/departmentListViewArray'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
    post:
      tags:
      - Department
      summary: Add department
      description: This API adds a department to your help desk portal.
      operationId: addDepartment
      parameters:
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/addDepartmentJson'
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '200':
          $ref: '#/components/responses/getDepartmentResponse'
      security:
      - iam-oauth2-schema:
        - Desk.settings.CREATE
        - Desk.basic.CREATE
      x-audience:
      - external-public
  /api/v1/departments/checkExists:
    get:
      tags:
      - Department
      summary: Check for duplicate departments
      description: This API checks if multiple departments have the same name.
      operationId: checkDepartmentNameExist
      parameters:
      - name: departmentName
        in: query
        description: Name of the department for which you want to check duplicate entries
        required: true
        style: form
        explode: true
        schema:
          type:
          - string
          - 'null'
          description: Name of the department for which you want to check duplicate entries
          maxLength: 200
          minLength: 0
          pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '200':
          $ref: '#/components/responses/checkNameResponse'
      security:
      - iam-oauth2-schema:
        - Desk.settings.READ
        - Desk.basic.READ
      x-audience:
      - external-public
components:
  responses:
    departmentListViewArray:
      description: departmentListViewArray template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              data:
                $ref: '#/components/schemas/data'
            required:
            - data
          examples:
            Valid responses Definitions:
              value:
                data:
                - isAssignToTeamEnabled: true
                  chatStatus: AVAILABLE
                  isDefault: true
                  hasLogo: true
                  isVisibleInCustomerPortal: true
                  isEnabled: true
                  name: Zylker
                  creatorId: '1892000000042001'
                  description: Zylker Inc. is a multinational technology company that designs, develops, and sells consumer electronics.
                  createdTime: 1564146662000
                  id: '1892000000082069'
                  nameInCustomerPortal: ZylCares
                - isAssignToTeamEnabled: true
                  chatStatus: AVAILABLE
                  isDefault: false
                  hasLogo: true
                  isVisibleInCustomerPortal: true
                  isEnabled: true
                  name: zPad
                  creatorId: '1892000000042001'
                  description: zPad is the most advanced tablet that brings you the never-experienced-before processing power.
                  createdTime: 1566904321000
                  id: '1892000000082085'
                  nameInCustomerPortal: zPad
    getDepartmentResponse:
      description: getDepartmentResponse template definitions
      content:
        application/json:
          schema:
            additionalProperties: false
            allOf:
            - $ref: '#/components/schemas/commonDepartmentResponse'
            - type:
              - 'null'
              - object
              properties:
                associatedAgentIds:
                  type:
                  - 'null'
                  - array
                  items:
                    type:
                    - string
                    - 'null'
                    - integer
                    format: int64
                    pattern: ([0-9]+)
                  uniqueItems: false
              required:
              - associatedAgentIds
          examples:
            Valid responses Definitions:
              value:
                isAssignToTeamEnabled: false
                chatStatus: NOT_CREATED
                hasLogo: false
                isVisibleInCustomerPortal: true
                creatorId: '1892000000042001'
                description: With the most advanced technology, the zPhone is the world’s largest selling smartphone.
                associatedAgentIds:
                - '1892000000042001'
                - '1892000000056007'
                isDefault: false
                isEnabled: true
                name: zPhone
                createdTime: 1564146662000
                id: '1892000000082085'
                nameInCustomerPortal: zPhone
    checkNameResponse:
      description: checkNameResponse template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              isDepartmentNameExist:
                type:
                - boolean
                - 'null'
            required:
            - isDepartmentNameExist
          examples:
            Valid responses Definitions:
              value:
                isDepartmentNameExist: true
    deptCountResponse:
      description: deptCountResponse template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              count:
                type:
                - string
                - 'null'
                - integer
                format: int64
                pattern: ([0-9]+)
            required:
            - count
          examples:
            Valid responses Definitions:
              value:
                count: 5
  parameters:
    from:
      name: from
      in: query
      description: Index number, starting from which the agents must be listed
      required: false
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int32
        description: Index number, starting from which the agents must be listed
        minimum: 0
        pattern: ([0-9]+)
    searchStr:
      name: searchStr
      in: query
      description: 'String to search for agents by first name, last name, or email ID. The string must contain at least one character. Three search methods are supported: 1) string* - Searches for agents whose first name, last name, or email ID start with the string, 2) *string* - Searches for agents whose first name, last name, or email ID contain the string, 3) string - Searches for agents whose first name, last name, or email ID is an exact match for the string'
      required: false
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        description: 'String to search for agents by first name, last name, or email ID. The string must contain at least one character. Three search methods are supported: 1) string* - Searches for agents whose first name, last name, or email ID start with the string, 2) *string* - Searches for agents whose first name, last name, or email ID contain the string, 3) string - Searches for agents whose first name, last name, or email ID is an exact match for the string'
        maxLength: 100
        minLength: 0
    limit:
      name: limit
      in: query
      description: Number of agents to fetch; default value is 10 and maximum value is 200
      required: false
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int32
        description: Number of agents to fetch; default value is 10 and maximum value is 200
        maximum: 200
        minimum: 0
        pattern: ([0-9]+)
    departmentId:
      name: departmentId
      in: path
      required: true
      style: simple
      explode: false
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int64
        pattern: ([0-9]+)
  schemas:
    commonDepartmentResponse:
      type:
      - 'null'
      - object
      additionalProperties: false
      properties:
        isAssignToTeamEnabled:
          type:
          - boolean
          - 'null'
        chatStatus:
          type:
          - string
          - 'null'
          enum:
          - AVAILABLE
          - DISABLED
          - NOT_CREATED
          maxLength: 100
          minLength: 0
        hasLogo:
          type:
          - boolean
          - 'null'
        sanitizedName:
          type:
          - string
          - 'null'
          maxLength: 100
          minLength: 0
        isVisibleInCustomerPortal:
          type:
          - boolean
          - 'null'
        creatorId:
          type:
          - string
          - 'null'
          - integer
          format: int64
          pattern: ([0-9]+)
        description:
          type:
          - string
          - 'null'
          maxLength: 100
          minLength: 0
        isDefault:
          type:
          - boolean
          - 'null'
        isEnabled:
          type:
          - boolean
          - 'null'
        name:
          type:
          - string
          - 'null'
          maxLength: 200
          minLength: 0
          pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
        createdTime:
          type:
          - string
          - 'null'
          maxLength: 100
          minLength: 0
          pattern: (((19|20)\d\d)[-/.]{1}(0?[1-9]|1[012])[-/.]{1}(0?[1-9]|[12][0-9]|3[01])(T)([01]?[0-9]|2[0-3]):[0-5]?[0-9]:[0-5]?[0-9]([/.][\d]{0,3})?(Z))
        id:
          type:
          - string
          - 'null'
          - integer
          format: int64
          pattern: ([0-9]+)
        nameInCustomerPortal:
          type:
          - string
          - 'null'
          maxLength: 200
          minLength: 0
          pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
      required:
      - chatStatus
      - createdTime
      - creatorId
      - description
      - hasLogo
      - id
      - isAssignToTeamEnabled
      - isDefault
      - isEnabled
      - isVisibleInCustomerPortal
      - name
      - nameInCustomerPortal
      - sanitizedName
    updateDepartmentJson:
      type:
      - 'null'
      - object
      additionalProperties: false
      properties:
        isAssignToTeamEnabled:
          type:
          - boolean
          - 'null'
          description: Key that denotes if the assign to team functionality is enabled or not
        nameInCustomerPortal:
          type:
          - string
          - 'null'
          description: Display name of the department in the help center
          maxLength: 200
          minLength: 0
          pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
      required:
      - isAssignToTeamEnabled
      - nameInCustomerPortal
    data:
      type:
      - 'null'
      - array
      items:
        $ref: '#/components/schemas/commonDepartmentResponse'
  requestBodies:
    dissociateAgents_agentIdsArray:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              agentIds:
                type:
                - 'null'
                - array
                items:
                  type:
                  - string
                  - 'null'
                  - integer
                  format: int64
                  pattern: ([0-9]+)
                uniqueItems: false
            required:
            - agentIds
          examples:
            Valid requestBody Definitions:
              value:
                agentIds:
                - '1892000000056007'
    addDepartmentJson:
      content:
        application/json:
          schema:
            additionalProperties: false
            allOf:
            - $ref: '#/components/schemas/updateDepartmentJson'
            - type:
              - 'null'
              - object
              properties:
                isVisibleInCustomerPortal:
                  type:
                  - boolean
                  - 'null'
                  description: Key that denotes if the department is visible in the help center or not
                name:
                  type:
                  - string
                  - 'null'
                  description: Name of the department
                  maxLength: 200
                  minLength: 0
                  pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
                description:
                  type:
                  - string
                  - 'null'
                  description: A short description of the department
                  maxLength: 100
                  minLength: 0
                associatedAgentIds:
                  type:
                  - 'null'
                  - array
                  items:
                    type:
                    - string
                    - 'null'
                    - integer
                    format: int64
                    pattern: ([0-9]+)
                  uniqueItems: false
            - type: object
              required:
              - associatedAgentIds
              - name
          examples:
            Valid requestBody Definitions:
              value:
                isAssignToTeamEnabled: false
                isVisibleInCustomerPortal: true
                name: zPhone
                description: With the most advanced technology, the zPhone is the world’s largest selling smartphone.
                associatedAgentIds:
                - '1892000000042001'
                - '1892000000056007'
                nameInCustomerPortal: zPhone
    disableTransfer:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              emailNewDepartment:
                type:
                - string
                - 'null'
                - integer
                format: int64
                pattern: ([0-9]+)
              agentNewDepartment:
                type:
                - string
                - 'null'
                - integer
                format: int64
                pattern: ([0-9]+)
            required:
            - agentNewDepartment
          examples:
            Valid requestBody Definitions:
              value:
                emailNewDepartment: '1892000000082069'
                agentNewDepartment: '1892000000082069'
    associateAgents_agentIdsArray:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              agentIds:
                type:
                - 'null'
                - array
                items:
                  type:
                  - string
                  - 'null'
                  - integer
                  format: int64
                  pattern: ([0-9]+)
                uniqueItems: false
            required:
            - agentIds
          examples:
            Valid requestBody Definitions:
              value:
                agentIds:
                - '1892000000042001'
                - '1892000000056007'
    updateDepartmentJson:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              isAssignToTeamEnabled:
                type:
                - boolean
                - 'null'
                description: Key that denotes if the assign to team functionality is enabled or not
              nameInCustomerPortal:
                type:
                - string
                - 'null'
                description: Display name of the department in the help center
                maxLength: 200
                minLength: 0
                pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
          examples:
            Valid requestBody Definitions:
              value:
                isAssignToTeamEnabled: true
                nameInCustomerPortal: zPhone Support
  securitySchemes:
    iam-oauth2-schema:
      $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema
x-entity: Helpcenter