Zoho

Zoho Community User API

The CommunityUser API from Zoho — 6 operation(s) for communityuser.

GitHub OpenAPI

Operations 7

GET /api/v1/communityUsers/{userId} Get community user details #
PATCH /api/v1/communityUsers/{userId} Update user status in community #
GET /api/v1/communityUsers/{userId}/followers List followers of community user #
POST /api/v1/communityUsers/unmoderate Unmoderate community users #
GET /api/v1/communityModeratedUsers List moderated community users #
POST /api/v1/communityUsers/{userId}/follow Follow community user #
POST /api/v1/communityUsers/{userId}/unfollow Unfollow community user #

Documentation

📖
Documentation
https://www.zoho.com/crm/developer/docs/api/
📖
APIReference
https://www.zoho.com/crm/developer/docs/api/v8/
📖
GettingStarted
https://www.zoho.com/crm/developer/docs/
📖
Documentation
https://desk.zoho.com/DeskAPIDocument
📖
Documentation
https://www.zoho.com/analytics/api/v2/introduction.html
📖
APIReference
https://www.zoho.com/analytics/api/v2/
📖
Documentation
https://www.bigin.com/developer/docs/apis/v2/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zoho/refs/heads/main/openapi/zoho-communityuser-api-openapi.yml

Code Examples

💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-Sample-apps-iOS
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-android
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-flutter
💻
CodeExamples
https://github.com/zoho/ZohoDesk-PortalSDK-sample-apps-reactnative
💻
CodeExamples
https://github.com/zoho/Zoho-Desk-ASAP-Mobile-SDK-API-Samples
💻
CodeExamples
https://github.com/zoho/analytics-codestudio

Other Resources

🔗
SDKs
https://packagist.org/packages/zohocrm/php-sdk-8.0
🔗
SDKs
https://pypi.org/project/zohocrmsdk8-0/
🔗
SDKs
https://www.nuget.org/packages/ZOHOCRMSDK-8.0/
🔗
SDKs
https://github.com/zoho/zohocrm-java-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/nodejs-sdk-8.0
🔗
SDKs
https://www.npmjs.com/package/@zohocrm/typescript-sdk-8.0
🔗
SDKs
https://rubygems.org/gems/ZOHOCRMSDK8_0
🔗
SDKs
https://github.com/zoho/zohocrm-javascript-sdk-8.0
🔗
SDKs
https://github.com/zoho/zohocrm-scala-sdk-8.0
🔗
SDKs
https://cocoapods.org/pods/ZCRMiOS
🔗
DeveloperPortal
https://www.zoho.com/desk/developers/
🔗
SDKs
https://github.com/zoho/ZohoDeskPortalSDK
🔗
SDKs
https://github.com/zoho/react-native-zohodesk-portal-sdk
🔗
SDKs
https://github.com/zoho/zdesk-asap-flutter
🔗
SDKs
https://github.com/zoho/cordova-plugin-zohodesk-portal
🔗
Tools
https://github.com/zoho/analytics-mcp-server
🔗
Integrations
https://github.com/zoho/analytics-dataiku-import-plugin
🔗
Integrations
https://github.com/zoho/analytics-dataiku-export-plugin
🔗
DeveloperPortal
https://www.bigin.com/developer-center.html

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OpenAPI Specification

zoho-communityuser-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Helpcenter Community User API
  version: 1.0.0
tags:
- name: CommunityUser
paths:
  /api/v1/communityUsers/{userId}:
    get:
      tags:
      - CommunityUser
      summary: Get community user details
      description: This API fetches the details of an user from the community.
      operationId: getCommunityUserInfo
      parameters:
      - $ref: '#/components/parameters/userId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '200':
          $ref: '#/components/responses/userInfo'
        '500':
          $ref: ./Common.json#/components/responses/internalErrorResponse
        '403':
          $ref: ./Common.json#/components/responses/forbiddenErrorResponse
        '404':
          $ref: ./Common.json#/components/responses/urlNotFoundErrorResponse
      security:
      - iam-oauth2-schema:
        - Desk.forums.READ
        - Desk.community.READ
      x-audience:
      - external-public
    patch:
      tags:
      - CommunityUser
      summary: Update user status in community
      description: This API updates the moderation status of end-users in the user community.
      operationId: updateCommunityUserInfo
      parameters:
      - $ref: '#/components/parameters/userId'
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/updateCommunityUserInfoRequestJSON'
      responses:
        '404':
          $ref: ./Common.json#/components/responses/urlNotFoundErrorResponse
        '422':
          $ref: ./Common.json#/components/responses/multipleUnprocessEntityResponse
        '500':
          $ref: ./Common.json#/components/responses/internalErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '403':
          $ref: ./Common.json#/components/responses/forbiddenErrorResponse
      security:
      - iam-oauth2-schema:
        - Desk.forums.UPDATE
        - Desk.community.UPDATE
      x-audience:
      - external-public
  /api/v1/communityUsers/{userId}/followers:
    get:
      tags:
      - CommunityUser
      summary: List followers of community user
      description: This API lists followers of a user, based on the limit defined.
      operationId: getAllCommunityUserFollowers
      parameters:
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/from'
      - $ref: '#/components/parameters/userId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '200':
          $ref: '#/components/responses/listAllCommunityUserFollowers'
      security:
      - iam-oauth2-schema:
        - Desk.forums.READ
        - Desk.community.READ
      x-audience:
      - external-public
  /api/v1/communityUsers/unmoderate:
    post:
      tags:
      - CommunityUser
      summary: Unmoderate community users
      description: 'This API disables moderation for end-users in the user community. '
      operationId: unmoderateCommunityUsers
      parameters:
      - $ref: ./Common.json#/components/parameters/orgId
      requestBody:
        $ref: '#/components/requestBodies/unmoderateUsersJSON'
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '200':
          $ref: ./MassActionResponse.json#/components/responses/massActionListResponse
      security:
      - iam-oauth2-schema:
        - Desk.forums.UPDATE
        - Desk.community.UPDATE
      x-audience:
      - external-public
  /api/v1/communityModeratedUsers:
    get:
      tags:
      - CommunityUser
      summary: List moderated community users
      description: 'This API lists a particular number of moderated end-users, based on the limit defined. '
      operationId: getAllCommunityModeratedUsers
      parameters:
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/from'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '422':
          $ref: ./Common.json#/components/responses/invalidDataErrorResponse
        '200':
          $ref: '#/components/responses/listAllModeratedUserDetails'
      security:
      - iam-oauth2-schema:
        - Desk.forums.READ
        - Desk.community.READ
      x-audience:
      - external-public
  /api/v1/communityUsers/{userId}/follow:
    post:
      tags:
      - CommunityUser
      summary: Follow community user
      description: This API helps to follow users.
      operationId: updateFollowersToCommunityUser
      parameters:
      - $ref: '#/components/parameters/userId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '500':
          $ref: ./Common.json#/components/responses/internalErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '403':
          $ref: ./Common.json#/components/responses/forbiddenErrorResponse
      security:
      - iam-oauth2-schema:
        - Desk.forums.UPDATE
        - Desk.community.UPDATE
      x-audience:
      - external-public
  /api/v1/communityUsers/{userId}/unfollow:
    post:
      tags:
      - CommunityUser
      summary: Unfollow community user
      description: This API helps to unfollow users.
      operationId: updateUnFollowersToCommunityUser
      parameters:
      - $ref: '#/components/parameters/userId'
      - $ref: ./Common.json#/components/parameters/orgId
      responses:
        '500':
          $ref: ./Common.json#/components/responses/internalErrorResponse
        '204':
          $ref: ./Common.json#/components/responses/emptyResponse
        '403':
          $ref: ./Common.json#/components/responses/forbiddenErrorResponse
      security:
      - iam-oauth2-schema:
        - Desk.forums.UPDATE
        - Desk.community.UPDATE
      x-audience:
      - external-public
components:
  responses:
    listAllCommunityUserFollowers:
      description: listAllCommunityUserFollowers template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              data:
                $ref: ./CommunityUser.json#/components/schemas/userFollowersDetailsData
            required:
            - data
          examples:
            Valid responses Definitions:
              value:
                data:
                - photoUrl: https://desk.zoho.com/api/v1/agents/7000000015971/photo?orgId=123456
                  name: user 1
                  id: '7000000015971'
                  label:
                    preferences:
                      shape: RECTANGLE
                      bgColor: '#23F123'
                      textColor: '#2CA123'
                    name: Admin
                    id: '6000000158001'
                    logoUrl: https://desk.zoho.com/portal/api/publicImages/6000000158231?orgId=14132
                  type: AGENT
                  status: ACTIVE
                - photoUrl: https://desk.zoho.com/api/v1/agents/7000000015972/photo?orgId=123456
                  name: user 3
                  id: '7000000015972'
                  label:
                    preferences:
                      shape: RECTANGLE
                      bgColor: '#23F123'
                      textColor: '#2CA123'
                    name: Admin
                    id: '6000000158001'
                    logoUrl: https://desk.zoho.com/portal/api/publicImages/6000000158231?orgId=14132
                  type: AGENT
                  status: DISABLED
    userInfo:
      description: userInfo template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              photoUrl:
                type:
                - string
                - 'null'
                maxLength: 400
                minLength: 0
                pattern: (^(ht|f)tp(s?)\://[-.\w]*(/?)([a-zA-Z0-9\-\.\?\,\:\'/\\+=&%\$#_@]*)?$)
              name:
                type:
                - string
                - 'null'
                maxLength: 200
                minLength: 0
                pattern: ([0-9a-zA-Z_\-\.\$@\?\,\:\'\/\!\P{InBasicLatin}\s])+
              isModerated:
                type:
                - boolean
                - 'null'
              id:
                type:
                - string
                - 'null'
                - integer
                format: int64
                pattern: ([0-9]+)
              label:
                $ref: ./Label.json#/components/schemas/labelMetaResponse
              type:
                type:
                - string
                - 'null'
                enum:
                - END_USER
                - AGENT
                maxLength: 100
                minLength: 0
              email:
                type:
                - string
                - 'null'
                maxLength: 100
                minLength: 0
                pattern: ^[a-zA-Z0-9\_]([a-zA-Z0-9\_\+\-\.\'&]*)@(?=.{4,256}$)(([a-zA-Z0-9]+)(([\-\_]*[a-zA-Z0-9])*)[\.])+[a-zA-Z]{2,22}$
              status:
                type:
                - string
                - 'null'
                enum:
                - ACTIVE
                - DISABLED
                - DELETED
                - ANONYMIZED
                - CLOSED_SUPPORT_REP
                - LICENSE_DOWNGRADED_SUPPORT_REP
                maxLength: 100
                minLength: 0
            required:
            - email
            - id
            - isModerated
            - label
            - name
            - photoUrl
            - status
            - type
          examples:
            Valid responses Definitions:
              value:
                photoUrl: https://desk.zoho.com/api/v1/agents/7000000015971/photo?orgId=123456
                stats:
                  postCount: '35'
                  topicTypeWiseCount:
                    ANNOUNCEMENT: '3'
                    IDEA: '10'
                    DISCUSSION: '0'
                    PROBLEM: '2'
                    QUESTION: '20'
                  followersCount: '1'
                  commentCount: '24'
                name: user 1
                isModerated: true
                id: '7000000015971'
                type: AGENT
                status: ACTIVE
    listAllModeratedUserDetails:
      description: listAllModeratedUserDetails template definitions
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              data:
                $ref: ./CommunityUser.json#/components/schemas/moderatedUserDetailsData
            required:
            - data
          examples:
            Valid responses Definitions:
              value:
                data:
                - moderatedBy:
                    photoUrl: https://desk.zoho.com/api/v1/agents/7000000015972/photo?orgId=123456
                    name: user 2
                    id: '7000000015972'
                    type: AGENT
                    status: ACTIVE
                  photoUrl: https://desk.zoho.com/api/v1/agents/7000000015971/photo?orgId=123456
                  name: user 1
                  moderatedOn: 1539682932716
                  id: '7000000015971'
                  type: AGENT
                  status: ACTIVE
                - moderatedBy:
                    photoUrl: https://desk.zoho.com/api/v1/agents/7000000015974/photo?orgId=123456
                    name: user 4
                    id: '7000000015974'
                    type: AGENT
                  photoUrl: https://desk.zoho.com/api/v1/agents/7000000015972/photo?orgId=123456
                  name: user 3
                  moderatedOn: 1539682932716
                  id: '7000000015972'
                  type: AGENT
  parameters:
    limit:
      name: limit
      in: query
      description: Number of followers to list
      required: false
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int32
        description: Number of followers to list
        maximum: 100
        minimum: 1
        pattern: ([0-9]+)
    userId:
      name: userId
      in: path
      required: true
      style: simple
      explode: false
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int64
        pattern: ([0-9]+)
    from:
      name: from
      in: query
      description: Index number, starting from which the followers must be listed
      required: false
      style: form
      explode: true
      schema:
        type:
        - string
        - 'null'
        - integer
        format: int32
        description: Index number, starting from which the followers must be listed
        minimum: 0
        pattern: ([0-9]+)
  requestBodies:
    unmoderateUsersJSON:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              userIds:
                type:
                - 'null'
                - array
                items:
                  type:
                  - string
                  - 'null'
                  - integer
                  format: int64
                  pattern: ([0-9]+)
                uniqueItems: false
            required:
            - userIds
          examples:
            Valid requestBody Definitions:
              value:
                userIds:
                - '103417000000528003'
                - '103417000000528006'
                - '103417000000528008'
    updateCommunityUserInfoRequestJSON:
      content:
        application/json:
          schema:
            type:
            - 'null'
            - object
            additionalProperties: false
            properties:
              isModerated:
                type:
                - boolean
                - 'null'
                description: Key that defines whether the user is moderated or not
            required:
            - isModerated
          examples:
            Valid requestBody Definitions:
              value:
                isModerated: 'true'
  securitySchemes:
    iam-oauth2-schema:
      $ref: ./Common.json#/components/securitySchemes/iam-oauth2-schema
x-entity: Helpcenter