Zoca Win Analytics API

The Win Analytics API from Zoca — 9 operation(s) for win analytics.

Operations 9

GET /tasks/api/v1/win/analytics/{entityId}/dashboard Get dashboard analytics #
GET /tasks/api/v1/win/analytics/{entityId}/home-call-kpis Get dashboard-home call KPIs #
GET /tasks/api/v1/win/analytics/{entityId}/calls-over-time Get calls over time data #
GET /tasks/api/v1/win/analytics/{entityId}/call-outcomes Get call outcomes breakdown #
GET /tasks/api/v1/win/analytics/{entityId}/sentiment Get sentiment breakdown #
GET /tasks/api/v1/win/analytics/{entityId}/peak-hours Get peak hours data #
GET /tasks/api/v1/win/analytics/{entityId}/call-funnel-stats Get call funnel stats for a period #
GET /tasks/api/v1/win/analytics/call/{callId}/analysis Get post-call analysis #
POST /tasks/api/v1/win/analytics/call/{callId}/analyze Queue post-call analysis #

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OpenAPI Specification

zoca-win-analytics-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Zoca Tasks Win Analytics API
  description: 'The Zoca tasks/automation service: AI content queue and planning, FrontDesk (Retell/Twilio) voice + SMS agent onboarding, local-SEO grid scans, WIN conversion triggers, and inbound integration webhooks (Chargebee, Square, Pipedrive, Twilio, Retell, CallHippo, Sybill, Instantly).'
  version: 3.20.9
  contact: {}
  x-apievangelist-note: Harvested verbatim from https://tasks.zoca.ai/swagger.json. The provider ships the default NestJS Swagger metadata (title "API Documentation", empty servers[]); title/description/servers were set by API Evangelist for identification and the unmodified original is preserved at openapi/_original/zoca-tasks-swagger.json. Every path, operation, summary, parameter and response is exactly as published.
servers:
- url: https://tasks.zoca.ai
  description: Production
security:
- access-token: []
tags:
- name: Win Analytics
paths:
  /tasks/api/v1/win/analytics/{entityId}/dashboard:
    get:
      description: Retrieves comprehensive analytics data for dashboard charts including calls over time, sentiment, peak hours, and callback stats
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Number of days to analyze (default 30)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get analytics for
        schema: {}
      responses:
        '200':
          description: Dashboard analytics retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/e'
      summary: Get dashboard analytics
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/home-call-kpis:
    get:
      description: 'Aggregates the four call-driven home tiles (Calls handled, Bookings, Minutes answered, Conversations) server-side: all-time tile values + a trailing daily sparkline series + window-over-window change. Replaces fetching up to 500 raw call rows and reducing them in the browser.'
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Trailing window for the sparkline + change (default 30, max 90)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get home KPIs for
        schema: {}
      responses:
        '200':
          description: Home call KPIs retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/e'
      summary: Get dashboard-home call KPIs
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/calls-over-time:
    get:
      description: Retrieves daily call volume data for time series charts
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Number of days (default 30)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get data for
        schema: {}
      responses:
        '200':
          description: Calls over time data
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/e'
      summary: Get calls over time data
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/call-outcomes:
    get:
      description: Retrieves success/failure breakdown for pie charts
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Number of days (default 30)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get data for
        schema: {}
      responses:
        '200':
          description: Call outcomes data
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/e'
      summary: Get call outcomes breakdown
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/sentiment:
    get:
      description: Retrieves positive/neutral/negative sentiment breakdown
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Number of days (default 30)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get data for
        schema: {}
      responses:
        '200':
          description: Sentiment breakdown data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/e'
      summary: Get sentiment breakdown
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/peak-hours:
    get:
      description: Retrieves call distribution by hour of day
      operationId: t_value
      parameters:
      - name: days
        required: false
        in: query
        description: Number of days (default 30)
        schema:
          type: number
      - name: entityId
        required: true
        in: path
        description: Entity ID to get data for
        schema: {}
      responses:
        '200':
          description: Peak hours data
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/e'
      summary: Get peak hours data
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/{entityId}/call-funnel-stats:
    get:
      description: 'Composite funnel-shaped call stats for the Reports page: totals, answer rate, booked-on-call, opportunities, pending pipeline, and a 24×7 calls-by-hour heatmap.'
      operationId: t_value
      parameters:
      - name: endDate
        required: true
        in: query
        description: Period end (YYYY-MM-DD)
        schema: {}
      - name: startDate
        required: true
        in: query
        description: Period start (YYYY-MM-DD)
        schema: {}
      - name: entityId
        required: true
        in: path
        description: Front-desk entity ID
        schema: {}
      responses:
        '200':
          description: Call funnel stats
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/e'
      summary: Get call funnel stats for a period
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/call/{callId}/analysis:
    get:
      description: Retrieves the LLM-generated post-call analysis for a specific call. Includes overall score, per-response scores, issues, strengths, and recommendations.
      operationId: t_value
      parameters:
      - name: callId
        required: true
        in: path
        description: Retell call ID
        schema: {}
      responses:
        '200':
          description: Post-call analysis retrieved successfully
        '404':
          description: Analysis not found for this call
      summary: Get post-call analysis
      tags:
      - Win Analytics
  /tasks/api/v1/win/analytics/call/{callId}/analyze:
    post:
      description: Queues an LLM-based post-call analysis job for a specific call. Uses callId-based deduplication to prevent duplicate analysis.
      operationId: t_value
      parameters:
      - name: callId
        required: true
        in: path
        description: Retell call ID to analyze
        schema: {}
      responses:
        '201':
          description: Analysis job queued successfully
      summary: Queue post-call analysis
      tags:
      - Win Analytics
components:
  schemas:
    e:
      type: object
      properties:
        scan:
          $ref: '#/components/schemas/e'
        businessLat:
          type:
          - number
          - 'null'
        businessLng:
          type:
          - number
          - 'null'
        points:
          type: array
          items:
            $ref: '#/components/schemas/e'
        heroMetrics:
          $ref: '#/components/schemas/e'
      required:
      - scan
      - businessLat
      - businessLng
      - points
      - heroMetrics
  securitySchemes:
    access-token:
      scheme: bearer
      bearerFormat: JWT
      type: http
      name: Authorization
      description: Enter JWT token in the format Bearer <token>
      in: header