Yardi Canada Incidents API

openapi: 3.2.0
info:
  title: Yardi Systems Status Incidents API
  version: v2
  summary: Public, unauthenticated status API for the Yardi Systems status page, including the Canadian regional components Yardi Canada Ltd. clients run on.
  description: 'The only publicly callable, machine-readable API surface Yardi serves anonymously. It is the Atlassian Statuspage v2 REST API hosted on Yardi''s own status host (page id `3cqj0pmpypxd`, page name "Yardi Systems"), and Yardi publishes the endpoint list itself at https://status.yardi.com/api. The page carries 134 components in 16 groups — Voyager7s, Voyager8, Breeze, RentCafe, RentCafe ANZ, RentCafe UK, RentCafe Middle East, CommercialCafe, Elevate, Investor Portal, Kube, Payment Processing, Relief Suite, Resident Screening, VendorCafe and Yardi EHR Interfaces — several of which expose an explicit `Canada` component (Voyager7s/Canada, Voyager8/Canada, Breeze/Canada, Elevate/Canada, Investor Portal/Canada, Resident Screening/Canada, Yardi EHR Interfaces/Canada). That is the machine-readable seam a Yardi Canada integrator can actually poll.

    This document was DERIVED, not published by Yardi: every path, method and response shape below was confirmed against Yardi''s own published endpoint list and against live 200 responses fetched on 2026-07-26. No endpoint, parameter or field is asserted here that was not observed. Yardi publishes no OpenAPI of its own for this or any other interface.'
  contact:
    name: Yardi technical support
    url: https://www.yardi.com/company/technical-support/
  x-evidence:
    documented_endpoint_list: https://status.yardi.com/api
    probed: '2026-07-26'
    probe_results:
    - path: /api/v2/summary.json
      status: 200
      bytes: 43811
    - path: /api/v2/status.json
      status: 200
      bytes: 218
    - path: /api/v2/components.json
      status: 200
      bytes: 43698
    - path: /api/v2/incidents.json
      status: 200
      bytes: 184611
    - path: /api/v2/incidents/unresolved.json
      status: 200
      bytes: 163
    - path: /api/v2/scheduled-maintenances.json
      status: 200
      bytes: 275222
    - path: /api/v2/scheduled-maintenances/upcoming.json
      status: 200
      bytes: 176
    - path: /api/v2/scheduled-maintenances/active.json
      status: 200
      bytes: 176
    platform: Atlassian Statuspage v2 public API, hosted on a Yardi host
servers:
- url: https://status.yardi.com/api/v2
  description: Yardi Systems status page, public and unauthenticated
tags:
- name: Incidents
  description: Unplanned service incidents and their updates
paths:
  /incidents.json:
    get:
      operationId: listIncidents
      tags:
      - Incidents
      summary: List recent incidents
      description: Returns the most recent incidents (50 in the observed response), newest first, each with its full update history and affected components. Canadian incidents are named explicitly, for example "Issue impacting Yardi Voyager users in the Canada region".
      security: []
      responses:
        '200':
          description: Incident list
          content:
            application/json:
              schema:
                type: object
                required:
                - page
                - incidents
                properties:
                  page:
                    $ref: '#/components/schemas/Page'
                  incidents:
                    type: array
                    items:
                      $ref: '#/components/schemas/Incident'
  /incidents/unresolved.json:
    get:
      operationId: listUnresolvedIncidents
      tags:
      - Incidents
      summary: List unresolved incidents
      description: Returns only incidents that are not yet resolved. An empty array is the normal, healthy result.
      security: []
      responses:
        '200':
          description: Unresolved incident list
          content:
            application/json:
              schema:
                type: object
                required:
                - page
                - incidents
                properties:
                  page:
                    $ref: '#/components/schemas/Page'
                  incidents:
                    type: array
                    items:
                      $ref: '#/components/schemas/Incident'
components:
  schemas:
    Page:
      type: object
      description: Identity of the status page itself.
      required:
      - id
      - name
      - url
      - updated_at
      properties:
        id:
          type: string
          examples:
          - 3cqj0pmpypxd
        name:
          type: string
          examples:
          - Yardi Systems
        url:
          type: string
          format: uri
          examples:
          - https://status.yardi.com
        time_zone:
          type: string
          examples:
          - Etc/UTC
        updated_at:
          type: string
          format: date-time
    Component:
      type: object
      description: 'One product, region or sub-service tracked on the page. A component with `group: true` is a container whose children are listed in `components`.'
      required:
      - id
      - name
      - status
      - page_id
      - group
      properties:
        id:
          type: string
          examples:
          - m5cxlbn41qsg
        name:
          type: string
          examples:
          - Canada
        status:
          type: string
          examples:
          - operational
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        position:
          type: integer
        description:
          type:
          - string
          - 'null'
        showcase:
          type: boolean
        start_date:
          type:
          - string
          - 'null'
          format: date
        group_id:
          type:
          - string
          - 'null'
          description: Id of the parent group component.
        page_id:
          type: string
        group:
          type: boolean
        only_show_if_degraded:
          type: boolean
        components:
          type: array
          description: Present on group components; ids of the child components.
          items:
            type: string
    IncidentUpdate:
      type: object
      required:
      - id
      - status
      - body
      - incident_id
      properties:
        id:
          type: string
        status:
          type: string
        body:
          type: string
        incident_id:
          type: string
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        display_at:
          type: string
          format: date-time
        affected_components:
          type:
          - array
          - 'null'
          items:
            type: object
        deliver_notifications:
          type: boolean
        custom_tweet:
          type:
          - string
          - 'null'
        tweet_id:
          type:
          - string
          - 'null'
    Incident:
      type: object
      required:
      - id
      - name
      - status
      - impact
      - page_id
      properties:
        id:
          type: string
          examples:
          - 5pshx4ms4grv
        name:
          type: string
          examples:
          - Issue impacting Yardi Voyager users in the Canada region
        status:
          type: string
          examples:
          - resolved
        impact:
          type: string
          examples:
          - major
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        started_at:
          type: string
          format: date-time
        monitoring_at:
          type:
          - string
          - 'null'
          format: date-time
        resolved_at:
          type:
          - string
          - 'null'
          format: date-time
        shortlink:
          type: string
          format: uri
        page_id:
          type: string
        reminder_intervals:
          type:
          - string
          - 'null'
        components:
          type: array
          items:
            $ref: '#/components/schemas/Component'
        incident_updates:
          type: array
          items:
            $ref: '#/components/schemas/IncidentUpdate'