workwing-io Jobs API

Jobs and their notes, parts, attachments, status, and custom fields

Operations 24

GET /v1/jobs List jobs #
POST /v1/jobs Create a job #
GET /v1/jobs/{jobId} Get a job #
PATCH /v1/jobs/{jobId} Update a job #
DELETE /v1/jobs/{jobId} Delete a job #
GET /v1/jobs/search Search jobs by job number #
GET /v1/jobs/summary Get job statistics #
GET /v1/jobs/{jobId}/attachments List job attachments #
POST /v1/jobs/{jobId}/attachments Add a job attachment #
DELETE /v1/jobs/{jobId}/attachments/{attachmentId} Delete a job attachment #
POST /v1/jobs/{jobId}/attachments/upload-url Get an upload URL for a job attachment #
GET /v1/jobs/{jobId}/custom-fields Get job custom fields #
PATCH /v1/jobs/{jobId}/custom-fields Update job custom fields #
POST /v1/jobs/{jobId}/duplicate Duplicate a job #
POST /v1/jobs/{jobId}/external-references Add or update an external reference on a job #
POST /v1/jobs/{jobId}/messages Broadcast an operator message to assigned resources #
GET /v1/jobs/{jobId}/notes List job notes #
POST /v1/jobs/{jobId}/notes Add a job note #
GET /v1/jobs/{jobId}/parts List job parts #
POST /v1/jobs/{jobId}/parts Add a part to a job #
DELETE /v1/jobs/{jobId}/parts/{jobPartId} Remove a part from a job #
POST /v1/jobs/{jobId}/status Transition job status #
GET /v1/jobs/{jobId}/status-history Get job status history #
GET /v1/jobs/{jobId}/tracking Get customer-safe tracking for a job #

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OpenAPI Specification

workwing-io-jobs-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: WorkWing Jobs API
  description: 'REST API for WorkWing field service management. Designed as an **integration point** for CRM, ERP, and dispatch systems. Admin configuration (webhooks, roles, job types, integrations) is managed via the web dashboard. Every resource is documented under its own section in the sidebar. ## Authentication


    Send your API key as a bearer token on every request:


    ```

    Authorization: Bearer ww_sk_live_. ```


    ### Scopes


    An API key carries a list of `action:resource` scopes. Every operation publishes the ones it requires as `x-required-scopes`, an array on the operation object; a key must hold all of them, or the wildcard scope `*`, and one that does not is refused with `403 E_AP_1102`. The two operations that declare `security: []` need no key at all: the health check, and the integration callback, which authenticates with the signed token in its own path. ## Querying collections


    List endpoints (jobs, customers, resources, and so on) accept query parameters for filtering, sorting, field selection, and pagination:


    - `?status=eq.T_PENDING` - filter by exact match

    - `?priority=in.(T_HIGH,T_URGENT)` - match any of several values

    - `?created_at=gte.2024-01-01` - range comparisons (`gt`, `gte`, `lt`, `lte`)

    - `?select=id,status,customer:customers(name)` - choose columns and embed related records. Only the resources listed here, the assignments and users they reference, and the foreign keys between them can be embedded; anything else is refused with `E_AP_6003`

    - `?order=created_at.desc` - sort (append `.asc` / `.desc`)

    - `?limit=25&offset=50` - paginate (maximum 1000 rows per page)


    ### Columns not available over the API


    Some columns are never returned: `tenant_id` on every resource (a key is bound to one tenant), `internal_notes` on jobs (staff-only; it can be set with `PATCH`, and a job''s note timeline is at `GET /v1/jobs/{jobId}/notes`), and the raw PostGIS geography columns `customers.location`, `locations.location` and `resources.current_location`. Read a position from `latitude`/`longitude` on locations and `current_latitude`/`current_longitude` on resources instead. `select=*`, at the top level or inside an embed, returns every other column. Naming one of these columns in `select`, a filter or `order` is refused with `E_AP_6003`. To read, update or delete one record, address it by id: `GET`, `PATCH` or `DELETE /v1/jobs/{jobId}` (likewise customers, resources and locations). `PATCH` and `DELETE` on a collection change every row matching its filters, e.g. `PATCH /v1/jobs?status=eq.T_PENDING`; they are listed under Workflows. ### Counting and paging


    Send `Prefer: count=exact` on a list request to get the total row count back in the `Content-Range` response header (`0-24/312`). `count=planned` and `count=estimated` are cheaper approximations for large tables. ## Idempotency


    **Guarantee.** Within 24 hours, a write sent with a given `Idempotency-Key` is applied at most once. If you did not receive a response, retrying with the same key and the same request is always safe. **Core rule.** A key is consumed only when the write is actually applied. The key and the write commit in the same database transaction, so they succeed or fail together. Every write request (`POST`, `PATCH`, `PUT`, `DELETE`) must send an `Idempotency-Key` header. | Situation | Response | Write applied?'
  version: 1.0.0
servers:
- url: https://api.workwing.io
  description: Production
security:
- bearerAuth: []
tags:


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# Full source: https://artifacts.apis.io/workwing-io/openapi/workwing-io-jobs-api-openapi.yml