Workiz Team API

openapi: 3.2.0
info:
  title: Workiz Jobs Team API
  description: 'The Workiz REST API lets home-service businesses read and write their field service data - jobs, leads, team members, time off, and payments - and receive outbound webhooks for new jobs and new leads. Workiz is field service management (FSM) software covering scheduling and dispatch, CRM, estimates and invoicing, payments, and communications.


    All calls are made to https://api.workiz.com/api/v1/ with the account API token embedded directly in the request path (https://api.workiz.com/api/v1/{api_token}/...). To obtain credentials, enable the Developer API add-on from the Workiz Feature Center / Marketplace and copy the API token (and secret) from Settings > Integrations. Responses are JSON, and HTTP status codes signal errors.


    Endpoint coverage is marked per operation with `x-endpoint-status`: `confirmed` operations are grounded in Workiz''s public developer docs and the community PHP/Python SDKs; `modeled` operations (some Lead writes, the Payments detail, and the webhook payloads) reflect capabilities exposed through Workiz''s UI and integration partners (Make, Pipedream) whose exact request/response shapes are gated behind the authenticated developer portal and are represented here as a best-effort model.'
  version: '1.0'
  contact:
    name: Workiz
    url: https://developer.workiz.com/
servers:
- url: https://api.workiz.com/api/v1/{api_token}
  description: Workiz REST API. The account API token is part of the base path.
  variables:
    api_token:
      default: YOUR_API_TOKEN
      description: The account API token from the Workiz Developer API add-on (Settings > Integrations). It is placed directly in the URL path; there is no Authorization header. A paired API secret is issued for signed requests where required.
tags:
- name: Team
  description: Users - technicians, dispatchers, and office staff.
paths:
  /team/all/:
    get:
      operationId: listTeam
      tags:
      - Team
      summary: List team members
      description: Returns all team members (technicians, dispatchers, office users) in the account.
      x-endpoint-status: confirmed
      responses:
        '200':
          description: A list of team members.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TeamListResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /team/get/{USER_ID}/:
    parameters:
    - name: USER_ID
      in: path
      required: true
      description: The user ID of the team member.
      schema:
        type: string
    get:
      operationId: getTeamMember
      tags:
      - Team
      summary: Get a team member
      description: Retrieves a single team member by user ID.
      x-endpoint-status: confirmed
      responses:
        '200':
          description: The requested team member.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TeamMemberResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  responses:
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Missing or invalid API token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    TeamMemberResponse:
      type: object
      properties:
        flag:
          type: boolean
        data:
          $ref: '#/components/schemas/TeamMember'
    TeamMember:
      type: object
      properties:
        id:
          type: string
        name:
          type: string
        email:
          type: string
        role:
          type: string
        active:
          type: boolean
    TeamListResponse:
      type: object
      properties:
        flag:
          type: boolean
        data:
          type: array
          items:
            $ref: '#/components/schemas/TeamMember'
    Error:
      type: object
      properties:
        flag:
          type: boolean
          description: Workiz success flag; false on error.
        code:
          type: integer
        data:
          type: string
          description: Human-readable error message.