Whatfix End Users API

openapi: 3.0.3
info:
  title: Whatfix Analytics End Users API
  description: The Whatfix REST API enables programmatic access to Whatfix platform operations including end-user management, content management, flow analytics, segmentation, and report downloads. The API is stateless and uses API token authentication via the x-whatfix-integration-key header.
  version: v1
  contact:
    name: Whatfix Support
    url: https://support.whatfix.com
    email: support@whatfix.com
  termsOfService: https://whatfix.com/terms-of-service/
servers:
- url: https://whatfix.com/api/v1
  description: Whatfix REST API v1
security:
- ApiKeyAuth: []
tags:
- name: End Users
paths:
  /{accountId}/end-users:
    get:
      operationId: listEndUsers
      summary: List End Users
      description: Returns a paginated list of all end users tracked in the Whatfix platform for the specified account. Used for segmentation and analytics integration.
      tags:
      - End Users
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/PageParam'
      - $ref: '#/components/parameters/PageSizeParam'
      responses:
        '200':
          description: Paginated list of end users.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EndUserList'
        '401':
          description: Invalid API token.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: API token does not have permission for this resource.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /{accountId}/end-users/{userId}:
    put:
      operationId: upsertEndUser
      summary: Upsert End User
      description: Creates or updates an end user record with custom attributes for segmentation. Use this to sync user data from your identity provider or CRM into Whatfix.
      tags:
      - End Users
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: userId
        in: path
        required: true
        description: Unique identifier for the end user.
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EndUser'
      responses:
        '200':
          description: End user updated successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EndUser'
        '201':
          description: End user created successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EndUser'
        '400':
          description: Invalid request body.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  parameters:
    PageParam:
      name: page
      in: query
      required: false
      description: Page number for paginated results (1-based).
      schema:
        type: integer
        minimum: 1
        default: 1
    AccountId:
      name: accountId
      in: path
      required: true
      description: Your Whatfix account identifier.
      schema:
        type: string
    PageSizeParam:
      name: pageSize
      in: query
      required: false
      description: Number of results per page.
      schema:
        type: integer
        minimum: 1
        maximum: 100
        default: 20
  schemas:
    Error:
      type: object
      properties:
        code:
          type: integer
        message:
          type: string
        details:
          type: string
    EndUser:
      type: object
      description: A Whatfix end user tracked for analytics and segmentation.
      properties:
        userId:
          type: string
          description: Unique identifier for the end user.
        email:
          type: string
          format: email
          description: Email address of the end user.
        name:
          type: string
          description: Display name of the end user.
        attributes:
          type: object
          additionalProperties: true
          description: Custom key-value attributes for segmentation (role, department, etc.).
        createdAt:
          type: string
          format: date-time
          description: When this user was first tracked.
        lastSeenAt:
          type: string
          format: date-time
          description: When this user was last active.
    EndUserList:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/EndUser'
        pagination:
          $ref: '#/components/schemas/Pagination'
    Pagination:
      type: object
      properties:
        page:
          type: integer
        pageSize:
          type: integer
        totalCount:
          type: integer
        totalPages:
          type: integer
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-whatfix-integration-key
      description: User API token obtained from the Whatfix dashboard. Pass your registered Whatfix email address in the x-whatfix-user header as well.