openapi: 3.0.0
info:
title: Webex Admin Address Book User Call Settings (1/2) API
version: 1.0.0
description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.
tags:
- name: User Call Settings (1/2)
paths:
/people/{personId}/features/applications:
put:
responses:
'204':
description: No Content
headers: {}
content: {}
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Modify a person's Application Services Settings
operationId: Modify a person's Application Services Settings
description: 'Application services let you determine the ringing behavior for calls made to users in certain scenarios. You can also specify which devices users can download the Webex Calling app on.
This API requires a full or user administrator or location administrator auth token with the spark-admin:people_write scope.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/ApplicationsSettingPut'
/people/{personId}/features/bargeIn:
get:
responses:
'200':
description: OK
headers: {}
content:
application/json:
schema:
$ref: '#/components/schemas/BargeInInfo'
example:
enabled: true
toneEnabled: true
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Read Barge In Settings for a Person
operationId: Read Barge In Settings for a Person
description: 'Retrieve a person''s Barge In settings.
The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations.
This API requires a full, user, or read-only administrator or location administrator auth token with a scope of `spark-admin:people_read` or a user auth token with `spark:people_read` scope can be used by a person to read their own settings.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
put:
responses:
'204':
description: No Content
headers: {}
content: {}
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Configure Barge In Settings for a Person
operationId: Configure Barge In Settings for a Person
description: 'Configure a person''s Barge In settings.
The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations.
This API requires a full or user administrator or location administrator auth token with the `spark-admin:people_write` scope or a user auth token with `spark:people_write` scope can be used by a person to update their own settings.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
requestBody:
content:
application/json:
example:
enabled: true
toneEnabled: true
schema:
$ref: '#/components/schemas/BargeInPut'
/people/{personId}/features/callForwarding:
get:
responses:
'200':
description: OK
headers: {}
content:
application/json:
schema:
$ref: '#/components/schemas/CallForwardingInfo'
example:
callForwarding:
always:
enabled: false
ringReminderEnabled: false
destinationVoicemailEnabled: false
busy:
enabled: false
destinationVoicemailEnabled: false
noAnswer:
enabled: false
numberOfRings: 2
systemMaxNumberOfRings: 20
destinationVoicemailEnabled: false
businessContinuity:
enabled: false
destinationVoicemailEnabled: false
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Read Forwarding Settings for a Person
operationId: Read Forwarding Settings for a Person
description: 'Retrieve a person''s Call Forwarding settings.
Three types of call forwarding are supported:
+ Always - forwards all incoming calls to the destination you choose.
+ When busy - forwards all incoming calls to the destination you chose while the phone is in use or the person is busy.
+ When no answer - forwarding only occurs when you are away or not answering your phone.
In addition, the Business Continuity feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as a power outage, failed Internet connection, or wiring problem.
This API requires a full, user, or read-only administrator or location administrator auth token with a scope of `spark-admin:people_read` or a user auth token with `spark:people_read` scope can be used by a person to read their own settings.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
put:
responses:
'204':
description: No Content
headers: {}
content: {}
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Configure Call Forwarding Settings for a Person
operationId: Configure Call Forwarding Settings for a Person
description: 'Configure a person''s Call Forwarding settings.
Three types of call forwarding are supported:
+ Always - forwards all incoming calls to the destination you choose.
+ When busy - forwards all incoming calls to the destination you chose while the phone is in use or the person is busy.
+ When no answer - forwarding only occurs when you are away or not answering your phone.
In addition, the Business Continuity feature will send calls to a destination of your choice if your phone is not connected to the network for any reason, such as a power outage, failed Internet connection, or wiring problem.
This API requires a full or user administrator or location administrator auth token with the `spark-admin:people_write` scope or a user auth token with `spark:people_write` scope can be used by a person to update their settings.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
requestBody:
content:
application/json:
example:
callForwarding:
always:
enabled: false
destination: ''
ringReminderEnabled: false
destinationVoicemailEnabled: false
busy:
enabled: true
destination: '9075551333'
destinationVoicemailEnabled: true
noAnswer:
enabled: false
destination: ''
numberOfRings: 2
destinationVoicemailEnabled: false
businessContinuity:
enabled: false
destination: ''
destinationVoicemailEnabled: false
schema:
$ref: '#/components/schemas/CallForwardingPut'
/people/{personId}/features/intercept:
get:
responses:
'200':
description: OK
headers: {}
content:
application/json:
schema:
$ref: '#/components/schemas/CallInterceptInfo'
example:
enabled: false
incoming:
type: INTERCEPT_ALL
voicemailEnabled: false
announcements:
greeting: DEFAULT
newNumber:
enabled: false
zeroTransfer:
enabled: false
outgoing:
type: INTERCEPT_ALL
transferEnabled: false
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Read Call Intercept Settings for a Person
operationId: Read Call Intercept Settings for a Person
description: 'Retrieves Person''s Call Intercept settings.
The intercept feature gracefully takes a person''s phone out of service, while providing callers with informative announcements and alternative routing options. Depending on the service configuration, none, some, or all incoming calls to the specified person are intercepted. Also depending on the service configuration, outgoing calls are intercepted or rerouted to another location.
This API requires a full, user, or read-only administrator or location administrator auth token with a scope of `spark-admin:people_read`.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
put:
responses:
'204':
description: No Content
headers: {}
content: {}
'400':
description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message will explain further.'
'401':
description: 'Unauthorized: Authentication credentials were missing or incorrect.'
'403':
description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
'404':
description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.'
'405':
description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
'409':
description: 'Conflict: The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.'
'410':
description: 'Gone: The requested resource is no longer available.'
'415':
description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used a media type that is not supported.'
'423':
description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.'
'428':
description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
'429':
description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.'
'500':
description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact the [Webex Developer Support team](/explore/support).'
'502':
description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the request. Try again later.'
'503':
description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
'504':
description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.'
summary: Configure Call Intercept Settings for a Person
operationId: Configure Call Intercept Settings for a Person
description: 'Configures a person''s Call Intercept settings.
The intercept feature gracefully takes a person''s phone out of service, while providing callers with informative announcements and alternative routing options. Depending on the service configuration, none, some, or all incoming calls to the specified person are intercepted. Also depending on the service configuration, outgoing calls are intercepted or rerouted to another location.
This API requires a full or user administrator or location administrator auth token with the `spark-admin:people_write` scope.'
tags:
- User Call Settings (1/2)
parameters:
- name: personId
in: path
description: Unique identifier for the person.
required: true
example: Y2lzY29zcGFyazovL3VzL1BFT1BMRS8xMWEzZjk5MC1hNjg5LTQ3N2QtYmU2Yi03MTIwMDI1ZDhhYmI
schema:
type: string
- name: orgId
in: query
description: ID of the organization in which the person resides. Only admin users of another organization (such as partners) may use this parameter as the default is the same organization as the token used to access API.
example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
schema:
type: string
requestBody:
content:
application/json:
example:
enabled: true
incoming:
type: INTERCEPT_ALL
voicemailEnabled: false
# --- truncated at 32 KB (322 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-user-call-settings-1-2-api-openapi.yml