Webex Tasks API

The Tasks API from Webex — 21 operation(s) for tasks.

Business capability
Customer Inquiry Management BC-430.10

Operations 24

POST /v1/tasks Create Task #
GET /v1/tasks Get Tasks #
PATCH /v1/tasks/{taskId} Update Task #
POST /v1/tasks/{taskId}/accept Accept Task #
POST /v1/tasks/{taskId}/end End Task #
POST /v1/tasks/{taskId}/wrapup Wrap Up Task #
POST /v1/tasks/{taskId}/hold Hold Task #
POST /v1/tasks/{taskId}/unhold Resume Task #
POST /v1/tasks/{taskId}/reject Reject Task #
POST /v1/tasks/{taskId}/record/pause Pause Recording Task #
POST /v1/tasks/{taskId}/record/resume Resume Recording Task #
POST /v1/tasks/{taskId}/transfer Transfer Task #
POST /v1/tasks/{taskId}/consult Consult Task #
POST /v1/tasks/{taskId}/consult/conference Consult Conference Task #
POST /v1/tasks/{taskId}/consult/transfer Consult Transfer Task #
POST /v1/tasks/{taskId}/consult/accept Consult Accept Task #
POST /v1/tasks/{taskId}/assign Assign Task #
POST /v1/tasks/{taskId}/consult/end Consult End Task #
POST /v1/tasks/{taskId}/conference/exit Exit Conference Task #
POST /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/accept Accept Preview Task #
POST /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/skip Skip Preview Task #
POST /v1/dialer/campaign/{campaignId}/preview-task/{taskId}/remove Remove Preview Task #
POST /v2/tasks Create Task #
POST /v2/tasks/{taskId}/messages Append Task Message #

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OpenAPI Specification

webex-tasks-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Webex Contact Center Tasks API
  version: 1.0.0
  description: The Webex Contact Center APIs allow developers to deeply integrate, configure, and manage cloud-based contact center solutions.
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-contact-center.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-contact-center.json
tags:


# --- truncated at 32 KB (79 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-tasks-api-openapi.yml