openapi: 3.0.0
info:
  title: Webex Admin Address Book Journey - Data Ingestion API API
  version: 1.0.0
  description: The Webex Admin APIs provide comprehensive programmatic access to administrative functions for managing Webex organizations, users, licenses, and settings. These APIs enable automation of user provisioning, license assignment, compliance management, and audit event retrieval. Administrators can integrate with enterprise identity systems, enforce security policies, monitor usage, and streamline onboarding/offboarding processes. The APIs support granular control over organizational resources, making them ideal for large-scale deployments and custom admin tooling.
tags:
- name: Journey - Data Ingestion API
paths:
  /publish/v1/api/event:
    post:
      tags:
      - Journey - Data Ingestion API
      summary: Journey Event Posting
      description: "Journey Event Posting API accepts events that describe what occurred, when, and by whom on every interaction across touch points and applications. Data Ingestion is based on Cloud Events specification for describing event data in a common way. API accepts data in the form of POST with support for Header based authorization. \n\nRole and Scope: Requires id full admin role with cjds:admin_org_write or any role with cjp:config_write scope."
      operationId: journeyEventPosting
      parameters:
      - name: workspaceId
        in: query
        description: Workspace ID
        required: true
        schema:
          type: string
        example: 63feryn344678998djs878
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/JourneyCloudEventModel'
        required: true
      responses:
        '200':
          description: Ok
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/JourneyEventPostingResponse'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiError404'
        '409':
          description: Resource already exists
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiError409'
        '429':
          description: Too many requests
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiError429'
        '500':
          description: Internal server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiError500'
      security:
      - bearerAuth: []
components:
  schemas:
    ApiError409:
      required:
      - trackingId
      type: object
      properties:
        status:
          type: string
          description: Http Status Description
          example: 409 CONFLICT
          enum:
          - 100 CONTINUE
          - 101 SWITCHING_PROTOCOLS
          - 102 PROCESSING
          - 103 EARLY_HINTS
          - 103 CHECKPOINT
          - 200 OK
          - 201 CREATED
          - 202 ACCEPTED
          - 203 NON_AUTHORITATIVE_INFORMATION
          - 204 NO_CONTENT
          - 205 RESET_CONTENT
          - 206 PARTIAL_CONTENT
          - 207 MULTI_STATUS
          - 208 ALREADY_REPORTED
          - 226 IM_USED
          - 300 MULTIPLE_CHOICES
          - 301 MOVED_PERMANENTLY
          - 302 FOUND
          - 302 MOVED_TEMPORARILY
          - 303 SEE_OTHER
          - 304 NOT_MODIFIED
          - 305 USE_PROXY
          - 307 TEMPORARY_REDIRECT
          - 308 PERMANENT_REDIRECT
          - 400 BAD_REQUEST
          - 401 UNAUTHORIZED
          - 402 PAYMENT_REQUIRED
          - 403 FORBIDDEN
          - 404 NOT_FOUND
          - 405 METHOD_NOT_ALLOWED
          - 406 NOT_ACCEPTABLE
          - 407 PROXY_AUTHENTICATION_REQUIRED
          - 408 REQUEST_TIMEOUT
          - 409 CONFLICT
          - 410 GONE
          - 411 LENGTH_REQUIRED
          - 412 PRECONDITION_FAILED
          - 413 PAYLOAD_TOO_LARGE
          - 413 REQUEST_ENTITY_TOO_LARGE
          - 414 URI_TOO_LONG
          - 414 REQUEST_URI_TOO_LONG
          - 415 UNSUPPORTED_MEDIA_TYPE
          - 416 REQUESTED_RANGE_NOT_SATISFIABLE
          - 417 EXPECTATION_FAILED
          - 418 I_AM_A_TEAPOT
          - 419 INSUFFICIENT_SPACE_ON_RESOURCE
          - 420 METHOD_FAILURE
          - 421 DESTINATION_LOCKED
          - 422 UNPROCESSABLE_ENTITY
          - 423 LOCKED
          - 424 FAILED_DEPENDENCY
          - 425 TOO_EARLY
          - 426 UPGRADE_REQUIRED
          - 428 PRECONDITION_REQUIRED
          - 429 TOO_MANY_REQUESTS
          - 431 REQUEST_HEADER_FIELDS_TOO_LARGE
          - 451 UNAVAILABLE_FOR_LEGAL_REASONS
          - 500 INTERNAL_SERVER_ERROR
          - 501 NOT_IMPLEMENTED
          - 502 BAD_GATEWAY
          - 503 SERVICE_UNAVAILABLE
          - 504 GATEWAY_TIMEOUT
          - 505 HTTP_VERSION_NOT_SUPPORTED
          - 506 VARIANT_ALSO_NEGOTIATES
          - 507 INSUFFICIENT_STORAGE
          - 508 LOOP_DETECTED
          - 509 BANDWIDTH_LIMIT_EXCEEDED
          - 510 NOT_EXTENDED
          - 511 NETWORK_AUTHENTICATION_REQUIRED
        message:
          type: string
          description: Error Message
          example: Resource Already Exists
        errors:
          type: array
          description: Resource Already Exists
          example:
          - Id 3249892348-sdfjsdhf-345hdsf-345345 already exists
          items:
            type: string
        timestamp:
          type: string
          description: Occurred timestamp
          format: date-time
          example: '2023-03-27T20:59:32.376Z'
        trackingId:
          type: string
          description: Unique ID by which a request can be debugged. Please provide if opening a support case.
          example: 76cd71d0e678a8bb
    ApiError429:
      required:
      - trackingId
      type: object
      properties:
        status:
          type: string
          description: Http Status Description
          example: 429 TOO_MANY_REQUESTS
          enum:
          - 100 CONTINUE
          - 101 SWITCHING_PROTOCOLS
          - 102 PROCESSING
          - 103 EARLY_HINTS
          - 103 CHECKPOINT
          - 200 OK
          - 201 CREATED
          - 202 ACCEPTED
          - 203 NON_AUTHORITATIVE_INFORMATION
          - 204 NO_CONTENT
          - 205 RESET_CONTENT
          - 206 PARTIAL_CONTENT
          - 207 MULTI_STATUS
          - 208 ALREADY_REPORTED
          - 226 IM_USED
          - 300 MULTIPLE_CHOICES
          - 301 MOVED_PERMANENTLY
          - 302 FOUND
          - 302 MOVED_TEMPORARILY
          - 303 SEE_OTHER
          - 304 NOT_MODIFIED
          - 305 USE_PROXY
          - 307 TEMPORARY_REDIRECT
          - 308 PERMANENT_REDIRECT
          - 400 BAD_REQUEST
          - 401 UNAUTHORIZED
          - 402 PAYMENT_REQUIRED
          - 403 FORBIDDEN
          - 404 NOT_FOUND
          - 405 METHOD_NOT_ALLOWED
          - 406 NOT_ACCEPTABLE
          - 407 PROXY_AUTHENTICATION_REQUIRED
          - 408 REQUEST_TIMEOUT
          - 409 CONFLICT
          - 410 GONE
          - 411 LENGTH_REQUIRED
          - 412 PRECONDITION_FAILED
          - 413 PAYLOAD_TOO_LARGE
          - 413 REQUEST_ENTITY_TOO_LARGE
          - 414 URI_TOO_LONG
          - 414 REQUEST_URI_TOO_LONG
          - 415 UNSUPPORTED_MEDIA_TYPE
          - 416 REQUESTED_RANGE_NOT_SATISFIABLE
          - 417 EXPECTATION_FAILED
          - 418 I_AM_A_TEAPOT
          - 419 INSUFFICIENT_SPACE_ON_RESOURCE
          - 420 METHOD_FAILURE
          - 421 DESTINATION_LOCKED
          - 422 UNPROCESSABLE_ENTITY
          - 423 LOCKED
          - 424 FAILED_DEPENDENCY
          - 425 TOO_EARLY
          - 426 UPGRADE_REQUIRED
          - 428 PRECONDITION_REQUIRED
          - 429 TOO_MANY_REQUESTS
          - 431 REQUEST_HEADER_FIELDS_TOO_LARGE
          - 451 UNAVAILABLE_FOR_LEGAL_REASONS
          - 500 INTERNAL_SERVER_ERROR
          - 501 NOT_IMPLEMENTED
          - 502 BAD_GATEWAY
          - 503 SERVICE_UNAVAILABLE
          - 504 GATEWAY_TIMEOUT
          - 505 HTTP_VERSION_NOT_SUPPORTED
          - 506 VARIANT_ALSO_NEGOTIATES
          - 507 INSUFFICIENT_STORAGE
          - 508 LOOP_DETECTED
          - 509 BANDWIDTH_LIMIT_EXCEEDED
          - 510 NOT_EXTENDED
          - 511 NETWORK_AUTHENTICATION_REQUIRED
        message:
          type: string
          description: Error Message
          example: Too many requests
        errors:
          type: array
          description: Too many requests
          example:
          - Too many requests
          items:
            type: string
        timestamp:
          type: string
          description: Occurred timestamp
          format: date-time
          example: '2023-03-27T20:59:32.376Z'
        trackingId:
          type: string
          description: Unique ID by which a request can be debugged. Please provide if opening a support case.
          example: 76cd71d0e678a8bb
    BaseDataMessageResponseEnvelope:
      type: object
      properties:
        message:
          type: string
          description: message
          example: Accepted for processing
      description: Data part of the response
    eventData:
      type: object
      properties:
        agentId:
          type: string
          description: Agent Id
          example: 109332be-7fc4-4d4d-9488-ebdb8e13b9bbe
        destination:
          type: string
          description: destination
          example: '+12147651210'
        profileType:
          type: string
          description: profileType
          example: BLENDED
        currentState:
          type: string
          description: currentState
          example: idle
        idleCodeId:
          type: string
          description: idleCodeId
          example: AXUr0jX9H5Tuplm_IxiC
        createdTime:
          type: string
          description: createdTime
          example: '1645819554383'
      description: Event Data
    JourneyCloudEventModel:
      required:
      - data
      - datacontenttype
      - id
      - identity
      - identitytype
      - source
      - specversion
      - type
      type: object
      properties:
        id:
          type: string
          description: Event ID
          example: 9ab65fdf-9643-417f-9974-ad72cae0e10f
        specversion:
          type: string
          description: Event Spec Version
          example: '1.0'
        type:
          type: string
          description: Event Type
          example: com.cisco.wxcc.event.agent
        source:
          type: string
          description: Event Source
          example: /com/cisco/wxcc/123
        time:
          type: string
          description: Event Time
          example: '2022-08-15T22:29:43.768Z'
        identity:
          type: string
          description: Identity
          example: sjohndeo@cisco.com
        identitytype:
          type: string
          description: Identity Type
          example: email
        previousidentity:
          type: string
          description: Previous Identity
          example: sdeo@cisco.com
        datacontenttype:
          type: string
          description: Event Data Content Type
          example: application/json
        data:
          $ref: '#/components/schemas/eventData'
      description: Journey Cloud Event Model
    JourneyEventPostingResponse:
      type: object
      properties:
        meta:
          $ref: '#/components/schemas/BaseMetaWithWorkspaceResponseEnvelope'
        data:
          $ref: '#/components/schemas/BaseDataMessageResponseEnvelope'
    ApiError500:
      required:
      - trackingId
      type: object
      properties:
        status:
          type: string
          description: Http Status Description
          example: 500 INTERNAL_SERVER_ERROR
          enum:
          - 100 CONTINUE
          - 101 SWITCHING_PROTOCOLS
          - 102 PROCESSING
          - 103 EARLY_HINTS
          - 103 CHECKPOINT
          - 200 OK
          - 201 CREATED
          - 202 ACCEPTED
          - 203 NON_AUTHORITATIVE_INFORMATION
          - 204 NO_CONTENT
          - 205 RESET_CONTENT
          - 206 PARTIAL_CONTENT
          - 207 MULTI_STATUS
          - 208 ALREADY_REPORTED
          - 226 IM_USED
          - 300 MULTIPLE_CHOICES
          - 301 MOVED_PERMANENTLY
          - 302 FOUND
          - 302 MOVED_TEMPORARILY
          - 303 SEE_OTHER
          - 304 NOT_MODIFIED
          - 305 USE_PROXY
          - 307 TEMPORARY_REDIRECT
          - 308 PERMANENT_REDIRECT
          - 400 BAD_REQUEST
          - 401 UNAUTHORIZED
          - 402 PAYMENT_REQUIRED
          - 403 FORBIDDEN
          - 404 NOT_FOUND
          - 405 METHOD_NOT_ALLOWED
          - 406 NOT_ACCEPTABLE
          - 407 PROXY_AUTHENTICATION_REQUIRED
          - 408 REQUEST_TIMEOUT
          - 409 CONFLICT
          - 410 GONE
          - 411 LENGTH_REQUIRED
          - 412 PRECONDITION_FAILED
          - 413 PAYLOAD_TOO_LARGE
          - 413 REQUEST_ENTITY_TOO_LARGE
          - 414 URI_TOO_LONG
          - 414 REQUEST_URI_TOO_LONG
          - 415 UNSUPPORTED_MEDIA_TYPE
          - 416 REQUESTED_RANGE_NOT_SATISFIABLE
          - 417 EXPECTATION_FAILED
          - 418 I_AM_A_TEAPOT
          - 419 INSUFFICIENT_SPACE_ON_RESOURCE
          - 420 METHOD_FAILURE
          - 421 DESTINATION_LOCKED
          - 422 UNPROCESSABLE_ENTITY
          - 423 LOCKED
          - 424 FAILED_DEPENDENCY
          - 425 TOO_EARLY
          - 426 UPGRADE_REQUIRED
          - 428 PRECONDITION_REQUIRED
          - 429 TOO_MANY_REQUESTS
          - 431 REQUEST_HEADER_FIELDS_TOO_LARGE
          - 451 UNAVAILABLE_FOR_LEGAL_REASONS
          - 500 INTERNAL_SERVER_ERROR
          - 501 NOT_IMPLEMENTED
          - 502 BAD_GATEWAY
          - 503 SERVICE_UNAVAILABLE
          - 504 GATEWAY_TIMEOUT
          - 505 HTTP_VERSION_NOT_SUPPORTED
          - 506 VARIANT_ALSO_NEGOTIATES
          - 507 INSUFFICIENT_STORAGE
          - 508 LOOP_DETECTED
          - 509 BANDWIDTH_LIMIT_EXCEEDED
          - 510 NOT_EXTENDED
          - 511 NETWORK_AUTHENTICATION_REQUIRED
        message:
          type: string
          description: Error Message
          example: Internal server error
        errors:
          type: array
          description: Internal server error
          example:
          - 'Internal server error '
          items:
            type: string
        timestamp:
          type: string
          description: Occurred timestamp
          format: date-time
          example: '2023-03-27T20:59:32.376Z'
        trackingId:
          type: string
          description: Unique ID by which a request can be debugged. Please provide if opening a support case.
          example: 76cd71d0e678a8bb
    ApiError404:
      required:
      - trackingId
      type: object
      properties:
        status:
          type: string
          description: Http Status Description
          example: 404 NOT_FOUND
          enum:
          - 100 CONTINUE
          - 101 SWITCHING_PROTOCOLS
          - 102 PROCESSING
          - 103 EARLY_HINTS
          - 103 CHECKPOINT
          - 200 OK
          - 201 CREATED
          - 202 ACCEPTED
          - 203 NON_AUTHORITATIVE_INFORMATION
          - 204 NO_CONTENT
          - 205 RESET_CONTENT
          - 206 PARTIAL_CONTENT
          - 207 MULTI_STATUS
          - 208 ALREADY_REPORTED
          - 226 IM_USED
          - 300 MULTIPLE_CHOICES
          - 301 MOVED_PERMANENTLY
          - 302 FOUND
          - 302 MOVED_TEMPORARILY
          - 303 SEE_OTHER
          - 304 NOT_MODIFIED
          - 305 USE_PROXY
          - 307 TEMPORARY_REDIRECT
          - 308 PERMANENT_REDIRECT
          - 400 BAD_REQUEST
          - 401 UNAUTHORIZED
          - 402 PAYMENT_REQUIRED
          - 403 FORBIDDEN
          - 404 NOT_FOUND
          - 405 METHOD_NOT_ALLOWED
          - 406 NOT_ACCEPTABLE
          - 407 PROXY_AUTHENTICATION_REQUIRED
          - 408 REQUEST_TIMEOUT
          - 409 CONFLICT
          - 410 GONE
          - 411 LENGTH_REQUIRED
          - 412 PRECONDITION_FAILED
          - 413 PAYLOAD_TOO_LARGE
          - 413 REQUEST_ENTITY_TOO_LARGE
          - 414 URI_TOO_LONG
          - 414 REQUEST_URI_TOO_LONG
          - 415 UNSUPPORTED_MEDIA_TYPE
          - 416 REQUESTED_RANGE_NOT_SATISFIABLE
          - 417 EXPECTATION_FAILED
          - 418 I_AM_A_TEAPOT
          - 419 INSUFFICIENT_SPACE_ON_RESOURCE
          - 420 METHOD_FAILURE
          - 421 DESTINATION_LOCKED
          - 422 UNPROCESSABLE_ENTITY
          - 423 LOCKED
          - 424 FAILED_DEPENDENCY
          - 425 TOO_EARLY
          - 426 UPGRADE_REQUIRED
          - 428 PRECONDITION_REQUIRED
          - 429 TOO_MANY_REQUESTS
          - 431 REQUEST_HEADER_FIELDS_TOO_LARGE
          - 451 UNAVAILABLE_FOR_LEGAL_REASONS
          - 500 INTERNAL_SERVER_ERROR
          - 501 NOT_IMPLEMENTED
          - 502 BAD_GATEWAY
          - 503 SERVICE_UNAVAILABLE
          - 504 GATEWAY_TIMEOUT
          - 505 HTTP_VERSION_NOT_SUPPORTED
          - 506 VARIANT_ALSO_NEGOTIATES
          - 507 INSUFFICIENT_STORAGE
          - 508 LOOP_DETECTED
          - 509 BANDWIDTH_LIMIT_EXCEEDED
          - 510 NOT_EXTENDED
          - 511 NETWORK_AUTHENTICATION_REQUIRED
        message:
          type: string
          description: Error Message
          example: Resource not found
        errors:
          type: array
          description: Resource Already Found
          example:
          - Id 3249892348-sdfjsdhf-345hdsf-345345 Not Found
          items:
            type: string
        timestamp:
          type: string
          description: Occurred timestamp
          format: date-time
          example: '2023-03-27T20:59:32.376Z'
        trackingId:
          type: string
          description: Unique ID by which a request can be debugged. Please provide if opening a support case.
          example: 76cd71d0e678a8bb
    BaseMetaWithWorkspaceResponseEnvelope:
      type: object
      properties:
        organizationId:
          type: string
          description: Organization ID
          example: 1eb65fdf-9643-417f-9974-ad72cae0e10f
        workspaceId:
          type: string
          description: Workspace ID
          example: ad72cae0e10f-417f-9974-417f-ad72cae0e10f
      description: Meta information of the response
      example:
        organizationId: 1eb65fdf-9643-417f-9974-ad72cae0e10f
  securitySchemes:
    oauth2:
      flows:
        authorizationCode:
          authorizationUrl: /
          scopes: {}
          tokenUrl: /
      type: oauth2
    bearer-key:
      type: http
      description: e.g. Bearer YOUR_AUTHORIZATION_TOKEN
      scheme: bearer
      bearerFormat: JWT
    bearerAuth:
      type: oauth2
      description: OAuth 2.0 Bearer token authentication
      flows:
        authorizationCode:
          authorizationUrl: https://webexapis.com/v1/authorize
          tokenUrl: https://webexapis.com/v1/access_token
          scopes:
            spark:applications_token: Create access tokens for Service Apps