Webex Entry Point API

openapi: 3.2.0
info:
  title: Webex Entry Point API
  version: 1.0.0
  description: 'Operations tagged Entry Point across 2 of this provider''s published API definitions: webex-contact-center-openapi.json,
    webex-entry-point-api-openapi.yml. Each path carries the servers of the definition it was published in.'
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
    derived_view: Per-tag view of webex-contact-center-openapi.json, the provider's source document. Operations and schemas
      are the provider's, unmodified; only the partition is ours.
    derived_from: webex-contact-center-openapi.json
    operation_coverage: 10/10
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-contact-center.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-contact-center.json
tags:
- name: Entry Point
paths:
  /organization/{orgid}/entry-point:
    get:
      tags:
      - Entry Point
      summary: List Entry Point(s)
      description: "Retrieve a list of Entry Point(s) in a given organization.\n Note: Array fields are removed from List\
        \ API. If all fields are required please fetch Id's and use get-by-id API."
      operationId: getAllFilteredConfig
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: filter
        in: query
        description: "Specify a filter based on which the results will be fetched. Supported filterable fields:  id. \n\n\
          The examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\
          \n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\
          ,\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter uses the RSQL query syntax, a URI-friendly format for\
          \ expressing criteria for filtering REST entities. For more information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\"\
          >this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\"\
          >this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain space, and if so kindly\
          \ bound it with quotes to apply filter.\n"
        required: false
        schema:
          type: string
        example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
      - name: channelTypes
        in: query
        description: ' [DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default,
          there is no channel type filtering.'
        required: false
        schema:
          uniqueItems: true
          type: array
          items:
            type: string
        example: TELEPHONY,CHAT
      - name: attributes
        in: query
        description: 'Specify the attributes to be returned.Default all attributes are returned along with specified columns.
          All Attributes are supported except  (ccOneQueue, userIds, queueRankings, links) '
        required: false
        schema:
          type: string
          format: string
        example: id
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          example: 0
          default: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max
          page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          example: 100
          default: 100
      - name: singleObjectResponse
        in: query
        description: Specifiy whether to include array fields in the response, This query param should use only if the response
          contain single record, if we are using for multiple objects response query param not supported and throws an exception.
        schema:
          type: boolean
          example: false
          default: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/EntryPointDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: true
    post:
      tags:
      - Entry Point
      summary: Create a new Entry Point
      description: Create a new Entry Point in a given organization.
      operationId: createConfig_14
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EntryPointDTO'
        required: true
      responses:
        '201':
          description: Created
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/EntryPointDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '409':
          description: Similar entity is already present
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
  /organization/{orgid}/entry-point/bulk:
    post:
      tags:
      - Entry Point
      summary: Bulk save Entry Point(s)
      description: Create, Update or delete Entry Point(s) in bulk in a given organization.
      operationId: saveAllConfig_12
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/BulkRequestDTOEntryPointDTO'
        required: true
      responses:
        '207':
          description: Multi-Status
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/BulkResponseDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '409':
          description: Similar entity is already present
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
  /organization/{orgid}/entry-point/bulk-export:
    get:
      tags:
      - Entry Point
      summary: Bulk export Entry Point(s)
      description: Export all Entry Point(s) in a given organization.
      operationId: bulkExport_12
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: type
        in: query
        description: Indicates the type of Entrypoint; can be INBOUND or OUTBOUND.
        required: true
        schema:
          type: string
          enum:
          - INBOUND
          - OUTBOUND
        example: INBOUND
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          example: 0
          default: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max
          page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          example: 100
          default: 50
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/BulkExportDTOEntryPointBulkExportDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: true
  /organization/{orgid}/entry-point/purge-inactive-entities:
    post:
      tags:
      - Entry Point
      summary: Purge inactive Entry Point(s)
      description: Purge inactive Entry Point(s) older than the configured interval for a given organization.
      operationId: purgeInactiveConfig_6
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: nextStartId
        in: query
        description: This is the entity ID from which items for the next purge batch with be selected.
        required: false
        schema:
          type: string
          default: ''
        example: af9eecc5-0472-4549-9a83-2afdae0d4ba0
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/Response'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '409':
          description: Similar entity is already present
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
  /organization/{orgid}/entry-point/{id}:
    get:
      tags:
      - Entry Point
      summary: Get specific Entry Point by ID
      description: Retrieve an existing Entry Point by ID in a given organization.
      operationId: getConfig_15
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Entry Point.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549
      - name: includeNames
        in: query
        description: Specifiy whether to include flow override settings reference variable names.
        schema:
          type: boolean
          example: false
          default: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/EntryPointDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
    put:
      tags:
      - Entry Point
      summary: Update specific Entry Point by ID
      description: Update an existing Entry Point by ID in a given organization.
      operationId: updateConfig_15
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Entry Point.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EntryPointDTO'
        required: true
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/EntryPointDTO'
        '400':
          description: The request was invalid and cannot be served. An accompanying error message will explain further
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '412':
          description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references
            api.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
    delete:
      tags:
      - Entry Point
      summary: Delete specific Entry Point by ID
      description: Delete an existing Entry Point by ID in a given organization.
      operationId: deleteConfig_14
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: Resource ID of the Entry Point.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549
      responses:
        '204':
          description: No Content
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '412':
          description: Resource referred in other entity(s). Please get all the reference entities info by invoking Get incoming-references
            api.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
  /organization/{orgid}/entry-point/{id}/incoming-references:
    get:
      tags:
      - Entry Point
      summary: List references for a specific Entry Point
      description: Retrieve a list of all entities that have reference to an existing Entry Point by ID in a given organization.
      operationId: getIncomingReferences_11
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: id
        in: path
        description: ID of this contact center resource.
        required: true
        schema:
          type: string
        example: af9eecc5-0472-4549-9a83-2afdae0d4ba0
      - name: type
        in: query
        description: Entity type of the other entity that has a reference to this specific entity.
        required: false
        schema:
          type: string
        example: type_text
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          example: 0
          default: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max
          page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          example: 100
          default: 100
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/EntityReferenceInfoDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
  /organization/{orgid}/v2/entry-point:
    get:
      tags:
      - Entry Point
      summary: List Entry Point(s)
      description: "Retrieve a list of Entry Point(s) in a given organization.\n Note: Array fields are removed from List\
        \ API. If all fields are required please fetch Id's and use get-by-id API."
      operationId: getAllFilteredConfigWithMetaData_1
      parameters:
      - name: orgid
        in: path
        description: Organization ID to be used for this operation. The specified security token must have permission to interact
          with the organization.
        required: true
        schema:
          type: string
        example: 2f9eecc5-0472-4549-9a83-2afdae0d4ba1
      - name: filter
        in: query
        description: "Specify a filter based on which the results will be fetched. All the fields are supported except: organizationId,\
          \ xspVersion, createdTime, lastUpdatedTime \n\nThe examples below show some search queries\n- id==\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\
          \n- id!=\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\"\n- id=in=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\"\
          )\n- id=out=(\"57efb0e6-5af0-4245-a67d-d3c5045cdb6e\",\"a421e0b2-732e-46f3-a057-39160a53afb9\")\nThis parameter\
          \ uses the RSQL query syntax, a URI-friendly format for expressing criteria for filtering REST entities. For more\
          \ information about RSQL in general, see  <a href=\"https://www.here.com/docs/bundle/data-client-library-developer-guide-java-scala/page/client/rsql.html\"\
          >this reference</a>. For a list of supported operators, see <a href=\"https://github.com/perplexhub/rsql-jpa-specification#rsql-syntax-reference\"\
          >this syntax guide</a>.\n\nNote: values to be used in the filter syntax should not contain space, and if so kindly\
          \ bound it with quotes to apply filter.\n"
        required: false
        schema:
          type: string
        example: id=="2f9eecc5-0472-4549-9a83-2afdae0d4ba1"
      - name: attributes
        in: query
        description: 'Specify the attributes to be returned.Default all attributes are returned along with specified columns.
          All Attributes are supported except  (ccOneQueue, userIds, queueRankings, links) '
        required: false
        schema:
          type: string
          format: string
        example: id
      - name: search
        in: query
        description: 'Filter data based on the search keyword.Supported search columns(name, description)


          The examples below show some search queries

          - "Cisco"

          - field=="name";value=="Cisco"

          - fields=in=("name","description");value=="Cisco"

          '
        required: false
        schema:
          type: string
        example: contact center
      - name: page
        in: query
        description: Defines the number of displayed page. The page number starts from 0.
        schema:
          type: integer
          example: 0
          default: 0
      - name: pageSize
        in: query
        description: Defines the number of items to be displayed on a page. If the number specified is more than allowed max
          page size, the API will automatically adjust the page size to the max page size.
        schema:
          type: integer
          example: 100
          default: 100
      - name: desktopProfileFilter
        in: query
        description: If set to true, the API will return only the data that the user has access to according to its Desktop
          Profile. If set to false, the API will not check for Desktop Profile level access.
        schema:
          type: boolean
          example: false
          default: false
      - name: provisioningView
        in: query
        description: 'If set to true, the API will only return data that user has access to, according to User Profile. If
          set to false and desktopProfileFilter query parameter is not specified, the API will add user associated data, based
          on desktop. '
        schema:
          type: boolean
          example: false
          default: false
      - name: includeCount
        in: query
        description: Enable the flag to get the count of DN-EP Mapping
        schema:
          type: boolean
          example: false
          default: false
      - name: singleObjectResponse
        in: query
        description: Specifiy whether to include array fields in the response, This query param should use only if the response
          contain single record, if we are using for multiple objects response query param not supported and throws an exception.
        schema:
          type: boolean
          example: false
          default: false
      responses:
        '200':
          description: OK
          content:
            '*/*':
              schema:
                $ref: '#/components/schemas/ResponseEnvelopeEntryPointDTO'
        '401':
          description: Unauthorized Operation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '403':
          description: Operation is forbidden
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '404':
          description: Resource not found or URI is invalid
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '429':
          description: Too many requests have been sent in a given amount of time and the request has been rate limited
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
        '500':
          description: An Unexpected Error Occurred
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiErrorResponse'
      deprecated: false
components:
  schemas:
    BulkResponseDTO:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/BulkResponseItemDTO'
    EntryPointDTO:
      required:
      - active
      - assetId
      - channelType
      - controlFlowScriptUrl
      - entryPointType
      - imiOrgType
      - maximumActiveContacts
      - name
      - overflowNumber
      - serviceLevelThreshold
      - socialChannelType
      type: object
      properties:
        organizationId:
          maxLength: 36
          minLength: 32
          pattern: ^[0-9a-fA-F]{8}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{4}-?[0-9a-fA-F]{12}$
          type: string
          description: ID of the contact center organization. It is required to define for t

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# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-entry-point-api-openapi.yml