Webex Calling Service Settings API

openapi: 3.2.0
info:
  title: Webex Calling Service Settings API
  version: 1.0.0
  description: 'Operations tagged Calling Service Settings across 2 of this provider''s published API definitions: webex-calling-service-settings-api-openapi.yml,
    webex-cloud-calling-openapi.json. Each path carries the servers of the definition it was published in.'
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
    derived_view: Per-tag view of webex-cloud-calling-openapi.json, the provider's source document. Operations and schemas
      are the provider's, unmodified; only the partition is ours.
    derived_from: webex-cloud-calling-openapi.json
    operation_coverage: 10/10
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-cloud-calling.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-cloud-calling.json
tags:
- name: Calling Service Settings
paths:
  /telephony/config/announcementLanguages:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                type: object
                required:
                - languages
                properties:
                  languages:
                    type: array
                    items:
                      $ref: '#/components/schemas/Language'
                    description: Array of Languages.
              example:
                languages:
                - name: English
                  code: en_us
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Read the List of Announcement Languages
      operationId: Read the List of Announcement Languages
      description: 'List all languages supported by Webex Calling for announcements and voice prompts.


        Retrieving announcement languages requires a full or read-only administrator or location administrator auth token
        with a scope of `spark-admin:telephony_config_read`.'
      tags:
      - Calling Service Settings
      parameters:
      - name: ttsLanguage
        in: query
        description: Filter languages by TTS support.
        required: false
        schema:
          type: boolean
  /telephony/config/voicemail/settings:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetVoicemailSettingsObject'
              example:
                messageExpiryEnabled: false
                numberOfDaysForMessageExpiry: 10
                strictDeletionEnabled: false
                voiceMessageForwardingEnabled: true
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Get Voicemail Settings
      operationId: Get Voicemail Settings
      description: 'Retrieve the organization''s voicemail settings.


        Organizational voicemail settings determines what voicemail features a person can configure and automatic message
        expiration.


        Retrieving organization''s voicemail settings requires a full, user or read-only administrator or location administrator
        auth token with a scope of `spark-admin:telephony_config_read`.'
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Retrieve voicemail settings for this organization.
        example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
        schema:
          type: string
    put:
      responses:
        '204':
          description: No Content
          headers: {}
          content: {}
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Update Voicemail Settings
      operationId: Update Voicemail Settings
      description: 'Update the organization''s voicemail settings.


        Organizational voicemail settings determines what voicemail features a person can configure and automatic message
        expiration.


        Updating an organization''s voicemail settings requires a full administrator auth token with a scope of `spark-admin:telephony_config_write`.'
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Update voicemail settings for this organization.
        example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
        schema:
          type: string
      requestBody:
        content:
          application/json:
            example:
              messageExpiryEnabled: false
              numberOfDaysForMessageExpiry: 10
              strictDeletionEnabled: false
              voiceMessageForwardingEnabled: true
            schema:
              $ref: '#/components/schemas/PutVoicemailSettingsObject'
  /telephony/config/voicemail/rules:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetVoicemailRulesObject'
              example:
                defaultVoicemailPinRules:
                  blockRepeatedPatternsEnabled: true
                  blockRepeatedDigits:
                    enabled: true
                    max: 3
                  blockContiguousSequences:
                    enabled: true
                    numberOfAscendingDigits: 3
                    numberOfDescendingDigits: 3
                  length:
                    min: 6
                    max: 30
                  defaultVoicemailPinEnabled: true
                expirePasscode:
                  enabled: true
                  numberOfDays: 100
                changePasscode:
                  enabled: true
                  numberOfDays: 1
                blockPreviousPasscodes:
                  enabled: false
                  numberOfPasscodes: 10
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Get Voicemail Rules
      operationId: Get Voicemail Rules
      description: 'Retrieve the organization''s voicemail rules.


        Organizational voicemail rules specify the default passcode requirements. They are provided for informational purposes
        only and cannot be modified.


        Retrieving the organization''s voicemail rules requires a full, user or read-only administrator or location administrator
        auth token with a scope of `spark-admin:telephony_config_read`.'
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Retrieve voicemail rules for this organization.
        example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
        schema:
          type: string
    put:
      responses:
        '204':
          description: No Content
          headers: {}
          content: {}
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Update Voicemail Rules
      operationId: Update Voicemail Rules
      description: 'Update the organization''s default voicemail passcode and/or rules.


        Organizational voicemail rules specify the default passcode requirements.


        If you choose to set a default passcode for new people added to your organization, communicate to your people what
        that passcode is, and that it must be reset before they can access their voicemail. If this feature is not turned
        on, each new person must initially set their own passcode.


        Updating an organization''s voicemail passcode and/or rules requires a full administrator auth token with a scope
        of `spark-admin:telephony_config_write`.'
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Update voicemail rules for this organization.
        example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
        schema:
          type: string
      requestBody:
        content:
          application/json:
            example:
              defaultVoicemailPinEnabled: true
              defaultVoicemailPin: '123544'
              expirePasscode:
                enabled: true
                numberOfDays: 100
              changePasscode:
                enabled: true
                numberOfDays: 1
              blockPreviousPasscodes:
                enabled: false
                numberOfPasscodes: 10
            schema:
              $ref: '#/components/schemas/PutVoicemailRulesObject'
  /telephony/config/moh/settings:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetMusicOnHoldObject'
              example:
                defaultOrgMoh: OPUS
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Get the organization Music on Hold configuration
      operationId: Get the organization Music on Hold configuration
      description: Retrieve the organization's Music on Hold settings.
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Retrieve Music on Hold settings for this organization.
        example: 631e6768-c7fa-4179-acb3-c98f248a6d4b
        schema:
          type: string
    put:
      responses:
        '204':
          description: No Content
          headers: {}
          content: {}
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Update the organization Music on Hold configuration
      operationId: Update the organization Music on Hold configuration
      description: Update the organization's Music on Hold settings.
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Patch Music on Hold for this organization.
        example: 631e6768-c7fa-4179-acb3-c98f248a6d4b
        schema:
          type: string
      requestBody:
        content:
          application/json:
            example:
              defaultOrgMoh: OPUS
            schema:
              $ref: '#/components/schemas/UpdateMusicOnHoldObject'
  /telephony/config/largeOrgStatus:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OrganizationStatusGetObject'
              example:
                isLargeOrg: true
                largeOrgThresholdPercentage: 90
        '400':
          description: 'Bad Request: The request was invalid or cannot be otherwise served. An accompanying error message
            will explain further.'
        '401':
          description: 'Unauthorized: Authentication credentials were missing or incorrect.'
        '403':
          description: 'Forbidden: The request is understood, but it has been refused or access is not allowed.'
        '404':
          description: 'Not Found: The URI requested is invalid or the resource requested, such as a user, does not exist.
            Also returned when the requested format is not supported by the requested method.'
        '405':
          description: 'Method Not Allowed: The request was made to a resource using an HTTP request method that is not supported.'
        '409':
          description: 'Conflict: The request could not be processed because it conflicts with some established rule of the
            system. For example, a person may not be added to a room more than once.'
        '410':
          description: 'Gone: The requested resource is no longer available.'
        '415':
          description: 'Unsupported Media Type: The request was made to a resource without specifying a media type or used
            a media type that is not supported.'
        '423':
          description: 'Locked: The requested resource is temporarily unavailable. A Retry-After header may be present that
            specifies how many seconds you need to wait before attempting the request again.'
        '428':
          description: 'Precondition Required: File(s) cannot be scanned for malware and need to be force downloaded.'
        '429':
          description: 'Too Many Requests: Too many requests have been sent in a given amount of time and the request has
            been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before
            a successful request can be made.'
        '500':
          description: 'Internal Server Error: Something went wrong on the server. If the issue persists, feel free to contact
            the [Webex Developer Support team](/explore/support).'
        '502':
          description: 'Bad Gateway: The server received an invalid response from an upstream server while processing the
            request. Try again later.'
        '503':
          description: 'Service Unavailable: Server is overloaded with requests. Try again later.'
        '504':
          description: 'Gateway Timeout: An upstream server failed to respond on time. If your query uses max parameter, please
            try to reduce it.'
      summary: Get Large Organization Status
      operationId: getLargeOrganizationStatus
      description: 'Get the large organization status for a customer.


        Large organization status indicates whether an organization is categorized as a large organization based on the threshold
        percentage.


        This API requires a full or read-only administrator auth token with the `spark-admin:telephony_config_read` scope.'
      tags:
      - Calling Service Settings
      parameters:
      - name: orgId
        in: query
        description: Retrieves large organization status for this organization.
        example: Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE
        schema:
          type: string
  /telephony/config/callCaptions:
    get:
      responses:
        '200':
          description: OK
          headers: {}
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetCallCaptionsObject'
  

# --- truncated at 32 KB (52 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-calling-service-settings-api-openapi.yml