Webex

Webex AI Receptionist API

APIs for retrieving AI Receptionist sessions and conversational transcripts. Restricted to organization Full Administrators (CI role `id_full_admin`).

GitHub OpenAPI

Operations 28

GET /telephony/config/aiReceptionists List AI Receptionists #
POST /telephony/config/aiReceptionists/actions/validateCountry/invoke Validate Country for AI Receptionist #
GET /telephony/config/aiReceptionists/templates List AI Receptionist Templates #
GET /telephony/config/aiReceptionists/templates/{templateId} Get AI Receptionist Template Details #
POST /telephony/config/locations/{locationId}/aiReceptionists/actions/validate/invoke Validate AI Receptionist #
GET /telephony/config/locations/{locationId}/aiReceptionists/availableNumbers List Available Numbers for AI Receptionist #
POST /telephony/config/locations/{locationId}/aiReceptionists Create an AI Receptionist #
GET /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId} Get AI Receptionist Details #
PUT /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId} Update an AI Receptionist #
DELETE /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId} Delete an AI Receptionist #
GET /telephony/config/locations/{locationId}/aiReceptionists/voices Get AI Receptionist Voices #
GET /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents List AI Receptionist Intents #
POST /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents Create AI Receptionist Intent #
GET /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId} Get AI Receptionist Intent #
PUT /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId} Modify AI Receptionist Intent #
DELETE /telephony/config/locations/{locationId}/aiReceptionists/{aiReceptionistId}/intents/{intentId} Delete AI Receptionist Intent #
GET /telephony/config/knowledgeBases List Knowledge Bases #
POST /telephony/config/knowledgeBases Create a Knowledge Base #
GET /telephony/config/knowledgeBases/{knowledgeBaseId} Get Knowledge Base Details #
PUT /telephony/config/knowledgeBases/{knowledgeBaseId} Modify a Knowledge Base #
DELETE /telephony/config/knowledgeBases/{knowledgeBaseId} Delete a Knowledge Base #
GET /telephony/config/knowledgeBases/{knowledgeBaseId}/documents List Knowledge Base Documents #
POST /telephony/config/knowledgeBases/{knowledgeBaseId}/documents Create Knowledge Base Document #
POST /telephony/config/knowledgeBases/{knowledgeBaseId}/documents/actions/upload/invoke Upload Knowledge Base Document #
GET /telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId} Get Knowledge Base Document Details #
PUT /telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId} Modify Knowledge Base Document #
DELETE /telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId} Delete Knowledge Base Document #
POST /telephony/config/knowledgeBases/{knowledgeBaseId}/documents/{documentId}/actions/download/invoke Download Knowledge Base Document #

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-ai-receptionist-api-openapi.yml

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OpenAPI Specification

webex-ai-receptionist-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Webex Cloud Calling AI Receptionist API
  version: 1.0.0
  description: The Webex Cloud Calling APIs enable comprehensive management of cloud-based calling services, including user provisioning, device assignment, call routing, feature configuration, and number management.
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-cloud-calling.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-cloud-calling.json
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-ai-receptionist-api-openapi.yml